Albany Supplies Reviews 86

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 3 out of 5 stars

i was pleased with the product BUT not the method of delivery . i expect electrical items to be delivered to the house ,not left in the garden amongst vegetation In spite of being in a plastic cover t... See more

Rated 5 out of 5 stars

Ordered a USB 3 to USB-C adapter which arrived next day. This handy little device saved the day when I realised the new mobile drive I'd just bought to back up my stuff wouldn't plug into my eleven ye... See more

Company replied

Rated 1 out of 5 stars

Charged £40plus for pack of 5 x 16 tassimo pods when thet tetail for around £17 a proper rip off, even when finally replied after trust pilot review they seem so beligerent even trying to justify th... See more

Company replied

Rated 5 out of 5 stars

Hi Colin car repair services your delivery man said he could not find us. You emailed us to conferm adress we did so. Now you say that you have deliverd the parcel as of the 06 09 2022 still no parcel... See more

Company replied

Company details

  1. Office Supplies Store
  2. Cleaning Products Supplier
  3. Office Furniture Store
  4. Office Supply Store
  5. Packaging Supply Store
  6. Safety Equipment Supplier

Written by the company

We are Albany DMS Ltd, trading as Albany Supplies. We are specialized in Office supplies, based in Cookstown, Co. Tyrone. We are a leading stationery supplier servicing the commercial, educational and local government sectors. We supply over 20,000 products from the catalogue on a next day basis. Furniture be it desks, storage or your chairs , home office or your business we can offer you a professional full fit our services, full drawings and a personal service to meet your needs. We also have a bespoke furniture division for those special items you may need produced direct from our manufacturing division. Printers and copiers even your video conferencing we hire-lease service and repair all your requirements with our technical team and service engineers. Albany Supplies offers you a one stop shop solution with a professional service.


Contact info

4.0

Great

TrustScore 4 out of 5

86 reviews

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Rated 3 out of 5 stars

delivery method

i was pleased with the product BUT not the method of delivery . i expect electrical items to be delivered to the house ,not left in the garden amongst vegetation In spite of being in a plastic cover the cardboard box was wet not good I wouldn't have found it if its position has not be photographed for which i do thank van driver but this does not excuse him delivering item to house where waterproof access was available

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Company

Terrible Company – Do Not Recommend!

This company does not take its customers seriously. I placed an order, and for 20 days, they kept telling me it was on the way. Then, they suddenly claimed they had attempted delivery but that no one was home. However, I have security cameras at my entrance, and there was no delivery attempt at all.

This is completely unacceptable. A terrible company with no respect for its customers. I would never recommend them!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Speed of delivery very efficient ie…

Speed of delivery very efficient ie delivery the day after order placed, doesn’t get much better than that.

September 2, 2024
Albany Supplies logo

Reply from Albany Supplies

Dear Customer,

This is wonderful to hear! Thank you taking the time to leave us your positive review. This and your custom are greatly appreciated. We hope to see you again soon.

Kind regards,
Albany Team

Rated 4 out of 5 stars

Swift service

August 27, 2024
Albany Supplies logo

Reply from Albany Supplies

Hi there Pete,

This is wonderful to hear! Thank you taking the time to leave us your positive review. This and your custom are greatly appreciated. We hope to see you again soon.

Kind regards,
Albany Team

Rated 5 out of 5 stars
Albany Supplies logo

Reply from Albany Supplies

Hi there Andrew,

Great to hear! Thank you very much for taking the time to leave your positive review for us. This and your custom are greatly appreciated and we hope to see you again soon.

Kind regards,
Albany Team

Rated 5 out of 5 stars

A fast efficient service as always.

A fast efficient service as always.
Thank you

March 6, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Mr. Darron,

Great to hear! Thank you very much for your continued business and for taking the time to leave your positive review for us. This and your custom are greatly appreciated and we hope to see you again soon.

Kind regards,
Albany Team

Rated 5 out of 5 stars
Albany Supplies logo

Reply from Albany Supplies

Hi there John,

This is great to hear. Thank you very much for taking the time to leave your positive review for us. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Delivery was within 48 hours from…

Delivery was within 48 hours from Ireland to Worcestershire

February 22, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Dennis,

Great to hear and to receive your positive service feedback. Thank you very much for taking the time to leave this review for us. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Ordering was easy ..

Ordering was easy and was kept uptodate on progress. Prompt delivery.

February 14, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Norma,

Great to hear and to receive your positive service feedback. Thank you very much for taking the time to leave this review for us. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Very fast delivery and just what was…

Very fast delivery and just what was wanted in the product

February 14, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Wendy,

Thank you very much for taking the time to leave us a positive review of our product and services. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars
Albany Supplies logo

Reply from Albany Supplies

Hi there Gillian,

Great to hear and to receive your positive service feedback. Thank you very much for taking the time to leave this review for us. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Satisfaction

We searched for the best items we required and Albany was the best supplier and quick easy order process, the delivery was spot on so in all very satisfied with the company.

February 8, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Mr & Mrs Jillings,

We are absolutely delighted to hear and to receive your positive service feedback. Thank you very much for taking the time to leave this review for us. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Ink delivery

Ink came on time will use you again

February 2, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there William,

We are absolutely delighted to hear and to receive your positive service feedback. Thank you very much. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 5 out of 5 stars

Very good experience arrived very…

Very good experience arrived very quickly

February 3, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Robin,

Great to hear and to receive your positive service feedback. Thank you very much. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 4 out of 5 stars

January review

Prompt delivery

January 10, 2023
Albany Supplies logo

Reply from Albany Supplies

Hi there Jonathan,

Great to hear! Thank you very much for taking the time to leave us your positive service feedback. This and your custom are greatly appreciated and we hope to see you again.

Kind regards,
Albany Team

Rated 1 out of 5 stars

Ordered diary insert for filofax

Ordered diary insert for filofax, delivered whilst i was on holiday. Inserts not size of standard filofax so requested return/refund to be told non returnable.

Poor description, return policy and service

See below response relating to review, i cannot reply to it but i have contacted directly hence the review

January 12, 2023
Unprompted review
Albany Supplies logo

Reply from Albany Supplies

Hi Julie,

Please do always let us know direct if you are having any issues or delays and we will do our utmost to help and rectify all, same day. If we know, we can help.

Trustpilot is not a direct link to our C.S. department. Our contact email is info@albanysupplies.ie

I will have a C.S. rep contact you immediately.

Kind regards,
Albany Team

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