AldenyorkReviews 

104
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the product quality, noting that items often look better in person than expected and feel premium, durable, and well-made. Reviewers frequently mention that the fit is accurate and comfortable, with some products holding up nicely after multiple wears. The delivery service is generally considered straightforward, with orders arriving in good condition and packaging often being neat. However, a significant number of people were dissatisfied with the product quality, reporting that items received were cheap, synthetic, or did not match the advertised descriptions. Many also experienced issues with incorrect sizing, receiving items that were too large or too small, making them unwearable. Furthermore, numerous customers reported significant problems with refunds, with some not receiving their money back even after returning items, and others being offered only partial refunds.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing significant dissatisfaction regarding... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

Reviewers mention significant dissatisfaction with their orders, primarily due to receiving incorrect sizes... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers noting smooth and... See more

Refund

Clients share negative opinions on refund experiences, with many reviewers reporting significant difficulties... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 5 out of 5 stars

Alden York delivers excellence from start to finish. The product quality is truly impressive — everything feels premium, durable, and thoughtfully made. Their customer support is equally outstanding,... See more

Rated 5 out of 5 stars

ı ordered a pair of shoes and looked better in person than ı expected. they were a little firm at first but after wearing them around they felt much more comfortable.

Rated 5 out of 5 stars

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no compla... See more



Contact info

3.0

Average

TrustScore 3 out of 5

104 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(104)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish I could give zero stars!!

I wish I could give zero stars!!
Alden York is a complete scam. Products posted on their website Do NOT match what you receive & then they try to gaslight you.
Do not order from them!!!

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

I was scammed …

The sweater I received was extremely poor quality, Barely resembled the sweater shown. I contested the payment to my credit card company mentioning the poor reviews and being scammed.
My credit card company, Chase, agreed and credited my account for 100% of the cost. Yeah!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Good looking

Good looking, high quality product at a reasonable pricè. Fast shipping. I would recommend this company. Thank you.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Alden York is a scam

Alden York is a scam. You order, item doesn’t come. Tracking doesn’t work. They won’t refund your money. ZERO stars. I only put 1 because I had to.

January 18, 2026
Unprompted review
Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

February 11, 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

December 11, 2025
Unprompted review

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