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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the quality of products, frequently finding items like vegetables, fruits, and even packaged goods to be rotten, moldy, or otherwise inedible shortly after purchase. Reviewers also reported issues with product packaging, such as broken containers and unusable bags, leading to wasted food and frustration. The staff and management were often described as unprofessional and unhelpful, with some instances of dismissiveness when customers sought assistance or reported problems. Conversely, a small portion of people felt satisfied with certain products, such as specific eye creams and coffee varieties, praising their quality and value. Some customers also noted that prices were generally good, and a few had positive interactions with helpful and professional employees.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many reviewers expressing dissatisfaction with... See more

Staff

Consumers find staff to be negative, with many reviewers reporting rude, unprofessional, and dismissive... See more

Quality

Users describe negative interactions with quality, with many reviewers consistently reporting a decline in... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing dissatisfaction due to being... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers mentioning they were not aware of the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My Honest Review of Aldi I used to really love shopping at Aldi, but lately I’ve noticed some disappointing changes. The quality of the vegetables has gone down — many times I find produce tha... See more

Rated 2 out of 5 stars

I recently purchased a bag of your washed and ready-to-eat spinach (3-cup bag). When I opened it and placed the contents into my sauté pan, I discovered several dead flying insects mixed in with the s... See more

Rated 2 out of 5 stars

Sadly, I used to love to shop at aldi since the time I lived in Germany, but lately they replaced certain staple items with cheaper ones (German roasted coffee, paper towels, toilet paper, etc) and to... See more

Rated 2 out of 5 stars

Seems like a majority of things that I buy at Aldis turns out to be poor quality. The Friendly Farms Low Fat cottage cheese was more like lumpy milk. Had to throw it away. Very limited selection and p... See more


2.0

Poor

TrustScore 2 out of 5

207 reviews

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Rated 1 out of 5 stars

Enfield Ct store, deceptive pricing

Enfield, CT Aldi Store on Hazard Ave. BEWARE shoppers, I have been scammed for a couple weeks getting overcharged, not realizing it till long after the fact when reviewing my receipt. For two weeks I was OVERCHARGED on the Brookdale Chunk Chicken Breast cans. The pricing label on the shelf has been marked $2.39 per can. The last two weeks, I was charged $3.19 DECEPTIVE TACTICS ALDI.

Bags of their sugar, the signage for the product shows for weeks now, $2.12 each. I was charged $2.29 each. DECEPTIVE TACTICS ALDI .

An excellent MANAGER would be on top of these discrepancies before customers get to them: if you assign people to do price INCREASES it might be a good thing to actually check to see if they changed the signage.

I wonder how many other people have been deceptively overcharged; just like other products you find on the shelves, they often entice with the prices; for instance they had the price of their brand Mayonnaise at a great price but unless you really READ the label, you got scammed. They put jars of Hellman's there at another buck a jar. Sorry for you.

Let me not forget about eggs as well, they placed organic/ cage free in the area of $2.45 and if you didn't read CAREFULLY, they were closer to a $4 charge in reality...sorry for you.

I wrote to customer service to announce how deceptive their local store has been and they are not at all concerned, oh just take your receipt back for a refund. NOT THE POINT ALDI, the point is YOUR TEAM in the ENFIELD CT store is being deceptive on the prices. People should not have to photograph every item purchased to match it against the cash register receipt.

So, to which will now have to happen... every item purchased will have a picture taken. It is obvious the corporate service doesn't care so take it on yourself people.

WATCH OUT FOR THESE OVERCHARGES FROM THE ENFIELD, CT STORE- read the labels carefully. Pass the word to your friends or family that shop there. I already have.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great store!

I love that they're so affordable compared to other stores. The cashiers are always friendly & fast. I also like that you can bring your own bags to reduce waste. They also have insulated bags for sale for cold items.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love this store

I absolutely love this store! The price point and quality of food/goods far surpasses that of Walmart or any other mart in our area. The new upgrades here in Oneonta, NY are very nice and contemporary. Staff worked their butts off during COVID trying to keep carts and such disinfected.
The only negative thing I can think to say is that sometimes the 2 poor employees seem stressed, running things all by themselves, but I understand the company trying to control costs for the customer.

March 21, 2022
Unprompted review
Rated 4 out of 5 stars

Aldi store at 40th Street Chula Vista…

Aldi store at 40th Street Chula Vista CA got me twice as much at half the price than other stores with fast courteous check out. Unfortunately they were out of stock on many popular items because hoarders sacked the place. Shoppers rushed into the store like a herd of spooked animals they all looked scared. In spite of it all Aldi is the bestest and cheapest store with friendly fast service and great quality products. I've never once regretted a Aldi shopping trip.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Aldi is my FAVORITE

Aldi is my FAVORITE!
It is affordable, clean, fully stocked, and the staff seem friendly for the most part (havent seen to many smiles due to masks/COVID19). I genuinely enjoy that they rotate the items they get some months. It keeps my options open and I like to try new things. Grateful to have one about 3 miles away from home.

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Good management & fast shopping

My go-to store for 80% of my food items. Don't have to mess with coupons or rebates because they are very competitive in price and quality with all the other majors. I shop Kroger and Meijer too but usually only for their meat, produce or specific special pricing.

December 11, 2021
Unprompted review
Rated 1 out of 5 stars

It’s DISCRIMINATION AND DISGUSTING!

If you go ahead with the unlawful and immoral discrimination of your staff that refuse the death jab because it’s NOT a vax and is deadly then I and millions of people like me will boycott your god awful company.
You’re a disgrace!

November 20, 2021
Unprompted review
Rated 4 out of 5 stars

Our go to grocery store

Some store are better than others. Overall Aldi is a great store. We shop here regularly and recommend them (some locations we avoid!).

November 18, 2021
Unprompted review
Rated 1 out of 5 stars

I have been a devoted loyal Aldi customer for 25 Years…

I've been an devoted loyal Aldi customer for over 25 years both here and in Germany. I would spend an average of £50 a week on groceries. About a month ago they had these little battery drills. They were just what I wanted. I logged in and gave my order only to be told it was not acceptable. Then the fun started.With over 2 weeks with an engineer and clearance from the bank. There was no way in any situation my order would be accepted. The customer service people could not help. In other words I had been trashed as a customer. After 25 years Aldi did not want me!! No reason, nothing! So I've been over the road to LIDL who DO want me as a customer. I don't have much choice if Aldi refuse me as a customer for no reason??? Irony. It took a long time to persuade my wife to shop at Aldi. Now she has a grin on her Face and a "Told you so attitude"

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

My husband and I love Aldi

My husband and I love Aldi. We go to the store in Anaheim. Great price and fresh vegetables.Mostly not crowded at all. Their customer service is great, too.
I strongly recommend this store.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Always part of my weekly shopping

I'm so glad Aldi came to the U.S. Stopping at Aldi is a must-have on my weekly grocery shopping. Amazing prices, high quality goods, great customer service. I also love trying new things with their seasonal Aldi Finds items.

October 12, 2021
Unprompted review

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