Review for Aldridge (Salford) Rating: ★★★★★ I recently visited Aldridge in Salford and was thoroughly impressed by the service. While the shop itself is great, the standout highlight was Kade on t... See more
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Review for Aldridge (Salford) Rating: ★★★★★ I recently visited Aldridge in Salford and was thoroughly impressed by the service. While the shop itself is great, the standout highlight was Kade on t... See more
Company replied
I’ve been using this Aldridge for parts since I started my business and I can say the service has been CONSISTENTLY excellent. The quality of the parts is always spot on, deliveries are reliable,... See more
Company replied
I have used Aldriges as my primary supplier for 15 years. There price are broadly competitive, and offer reliable timely deliveries. What makes them standout is their knowledgeable staff. I have... See more
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We’ve been using Aldridge for over 40 years and they’ve always been great to deal with. We order daily and the website makes it quick and easy to find exactly what we need. The next day delivery is... See more
Company replied
Delivering the right product, at the right price, on time every time. Aldridge is a private family owned and run security wholesaler and the largest in the UK & Ireland with over 75 years experience in the industry. We have achieved this through our loyalty to the independent customer and refusal to supply DIY Superstores. With over 25,000 different products in stock from over 290 brands available from our Birmingham and Manchester branches, the Aldridge product portfolio includes Access Control, Automotive, Ironmongery, Hardware, Key Cutting, Locking Products, Locksmithing Tools & Accessories and Multipoint Locking (UPVC) products.
Unit H, Redfern Park Way, B11 2BF, Birmingham, United Kingdom
Always happy with the choice of products and delivery. Good selection and reasonable discounts for trade people.
TERRIBLE CUSTOMER SERVICE HAVE HAD PROBLEMS ON LAST FEW OVERNIGHT DELIVERIES NOT GETTING TO ME THE NEXT DAY EVERY TIME I GET A DIFFERENT EXCUSE LIKE IT WENT TO THE WRONG DEPOT THE COURIER HAS LOST THE PACKAGE ETC BUT NEVER ANY REAL APOLOGY OR OFFER TO DELIVER ON A SATURDAY IF NOT DELIVERED ON A FRIDAY AS PAYED FOR CONSTANTLY HAVING TO LET MY CUSTOMERS DOWN BECAUSE OF THIS AND WASTING TIME AND MONEY HAVING SOMEONE WAITING ALL DAY FOR A PARCEL THAT DOESN'T SHOW UP. TAKE YOUR MONEY BUT PACKAGE DOESN'T GET TO YOU FOR AT LEAST TWO OR THREE DAYS. AND THEN YOU GET SPOKEN TOO LIKE YOU ARE THE PROBLEM BY RUDE CUSTOMER SERVICE STAFF. AVOID LIKE THE PLAGUE
Aldridge are great. They're probably the largest suppliers of locks and security products in the UK. The service could sometimes be inefficient but overall a great place to know if you are a locksmith in the UK.
I wouldn't recommend as the company cannot track their stock they sent me 1 item out of 2 and apparently it seems that they can send the item from another warehouse but of course that is no good if your a locksmith with other plans.
All the person could say on the phone was all I can say is sorry, well next time perhaps trying to appease a customer with a little more help.
Ruined a day with my child and cost me about a £100.
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