Alensa Reviews 104

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

riliable and quality products, its the only place i can find what im looking for a contacts

Company replied

Rated 1 out of 5 stars

I'm trying to contact the store where I bought my glasses online and I can't. They don't solve my problem. I bought a pair of glasses and it's past the delivery date. I contact them by email, they sta... See more

Company replied

Rated 5 out of 5 stars

Prompt delivery! Product as per specifications. Very impressed with Alensa given that when I placed my first order in 2024, was very apprehensive since I had never heard of them. They deserve a 5-star... See more

Company replied

Rated 5 out of 5 stars

In all honesty, i am very skeptical about buying such items online, as we all know, internet full of scams, but not with Alensa, i received the product faster than expected and it’s in pristine cond... See more

Company replied

Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

About Alensa

Written by the company

Free Gifts over AED 300
Choose an exciting gift with your purchase over AED 300. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ae
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and millions of satisfied customers.

Contact info

3.9

Great

TrustScore 4 out of 5

104 reviews

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Rated 5 out of 5 stars

Absolutely Brilliant - Highly, highly recommended

I hardly ever write review but I needed to take the time to write this one. My satisfaction from using Alensa for the last few weeks is 100%. Their delivery is *insane*!! My last box of lenses was ordered on Friday. Today is Monday and the package was delivered already. That's from central Europe to UAE.
Their website is very easy to use, and they have a huge range - glasses, sunglasses, contact lenses, solutions. A great thing about the ordering process is that as you select an item, just to the right is displayed the actual expected shipping date - so if an item is not in stock you get information about when it may be.
I had a glitch on one order, and contacted their support, who kindly adjusted my order and credited the adjustment - quick and easy.
Honestly, this company deserves to be super successful because they have totally 100% nailed customer service. Give them a try.
PS. This is a totally genuine review. RW

July 18, 2022
Unprompted review
Alensa logo

Reply from Alensa

Dear customer,
Thank you for your feedback.

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