The order arrived exactly in the following day. Everything perfect. I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important becaus... See more
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Dublin, Ireland
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I have been a customer of Alensa for many years, fast delivery, good packaging, large selection of products
Fantastic site to order from. Lots of lenses and super fast delivery!
Good value, but the most important, fast, really fast delivery
Always excellent free delivery times. Ordered on a Tuesday and delivered in Dublin on Friday morning.
Great value and great service 👏
Delivery very fast & great daily contact lens as I can’t get them any where else on my prescription…
I always buy from here love there contacts and fast delivery and good customer service .I wish they had yearly coloured lenses but .
AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.

Reply from Alensa.ie
Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

Reply from Alensa.ie
First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.

Reply from Alensa.ie
I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.

Reply from Alensa.ie
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