Alesco Property Reviews 588

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making the investment process easy to understand. People frequently highlight the excellent service, noting the efficiency and support provided from initial interest through to aftercare. The customer service team is often described as prompt, responsive, and understanding, ensuring a smooth and stress-free user experience. However, some customers also noted issues with aftercare, mentioning a lack of updates and the need to constantly chase for information once an investment was made. A few other people also expressed concerns regarding the thoroughness of the company's checks on certain developments, which led to issues when developers faced administration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding service, noting that the... See more

Customer service

Customers consistently note positive experiences with customer service, especially during the initial sales... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report that the process was... See more

Location

Customers had ambiguous experiences with location. While some reviewers were satisfied with investments in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more

Company replied

Rated 4 out of 5 stars

The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more

Company replied

Rated 5 out of 5 stars

Last year, I bought my first buy-to-let in Manchester from them. From choosing the property to setting up the mortgage, the consultant guided me through every stage. They did a great job of explaining... See more

Company replied

Rated 5 out of 5 stars

Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Consultant

About Alesco Property

Written by the company

Manchester Properties

Liverpool Properties

Birmingham Properties

All Investment Properties

Alesco handpicks and pre-negotiates exclusive terms on high-return property investment opportunities across the UK Whether you are looking for immediate returns, consistently high yields or strong capital growth, we have the right opportunity for you. Our wide-ranging portfolio includes buy to lets and commercial investments.

Written by the company

Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com

Contact info

3.9

Great

TrustScore 4 out of 5

588 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Everyone at Alesco has been a delight…

Everyone at Alesco has been a delight to work with, a special shout out to Gemma who has helped us every step of the way. I would highly recommend using Alesco for a property purchase, they are really knowledgable and always happy to help.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Alesco from the buying to the aftercare. They’ve always walked me through step by step and taken care of my worries. I’m grateful for Gemma who answered my endless emails and questions, always with kindness. Highly recommend!

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless, Professional, and Exceptionally Supportive – Alesco Delivers Every Time

I recently purchased a 2-bedroom apartment in the X1 Trafford Waters development through Alesco Investment Properties, and I couldn’t be more impressed with the experience from start to finish.

From my first inquiry, the investment consultants were outstanding. Their attention to detail, market knowledge, and ability to tailor their advice to my goals gave me full confidence in my investment. They were incredibly thorough and transparent, making complex decisions feel simple and informed. Their guidance was never pushy — just honest, insightful, and rooted in experience.

The customer care team also deserves huge praise. Throughout the process, they were always available, responsive, and completely on top of every detail. They made what can often be a stressful process feel smooth and effortless. I genuinely felt looked after every step of the way.

What really stood out was the professionalism and care of the entire Alesco team. Every email, every call, and every update felt personal and meaningful. It’s clear they truly value their clients and take pride in the service they deliver.

Thanks to their support, the entire purchase process went off without a single issue — something that’s very rare in the world of property investment.

A massive thank you to the team at Alesco. You’ve set a very high standard, and I’m already looking forward to working with you again as I plan to add to my portfolio in the near future.

Highly recommended!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Alesco have been superb

Alesco have been superb. They made the process of purchasing an off plan property seamless and were readily available to help at every stage. Thank you Gemma for all your hard work once we reserved, we are looking forward to completing on this property.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Joanne Clark has always been brilliant

Joanne Clark has always been very efficient, friendly and helpful. Her prompt responses have been much appreciated. If she does not know the answer (which is rare), she will says so and get the information very quickly. An asset to the company

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I've had a very positive experience…

I've had a very positive experience with Alesco Property. From the start, their team demonstrated strong market knowledge and a genuine understanding of what I was looking for in a property investment. They were transparent about the risks and benefits, and I appreciated the straightforward communication throughout the process.

In particular special thanks to Dario from the Alesco team.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with how Alesco supported…

Really happy with how Alesco supported me through my first buy-to-let investment. The team were helpful, approachable, professional, and made the whole process easy to understand. I’m really pleased with how smoothly everything went.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Credit where it is due!

Credit where it is due
I have nothing but praise for the team at Alesco: Their attention to detail & friendly, professional service has been exemplary from start to finish.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

We have received great service from the start with Alesco.
No problems with communication - calls have been answered promptly.
Would recommend.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

This is the first time I have bought a…

This is the first time I have bought a buy to let property via Alesco and it won’t be my last! Really impressed with the whole process and communication throughout. Gemma was superb and always on hand to help with any queries - I would highly recommend

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

I invested in the Regents Plaza…Block D

I invested in the Regents Plaza development in Salford, Manchester through Alesco, based on assurances from James Needham—now Managing Director—who repeatedly described it as a “bulletproof investment.” He emphasized that Alesco rigorously vets its developers and claimed Sourced Development Group was among the most reputable in the country.

The development was originally scheduled for completion in December 2020. That date was pushed to 2021, and since then, the long stop date has been missed multiple times. The most recent communication stated that Block D is now expected to complete in Q4 2026—over six years behind schedule.

What’s worse, I’ve now discovered that Regents Plaza Holding, the company that took our deposits to pass on to Sourced Development, has gone into administration. Unsurprisingly, both entities share the same management. It’s clear they’re using convoluted corporate structures to deflect responsibility and bury investor funds without consequence.

Alesco’s role in this cannot be ignored. You were not just a passive introducer—you were instrumental in promoting this scheme and reassuring investors of its credibility. I am demanding clear answers:

What due diligence was actually conducted on Sourced Development Group?

Why were investors not informed of the risks or the shared management between entities?

What steps is Alesco taking to protect investors now that the holding company is in administration?

This situation is not just a delay—it’s a breach of trust and a financial betrayal. I expect a prompt and transparent response.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jack at Alesco could not have been more helpful navigating me through my first investment. Having come into this market as someone with no experience, I was instantly given the confidence that I was in the right hands. Highly recommend!

June 2, 2025
Unprompted review

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