Alesco Property Reviews 588

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making the investment process easy to understand. People frequently highlight the excellent service, noting the efficiency and support provided from initial interest through to aftercare. The customer service team is often described as prompt, responsive, and understanding, ensuring a smooth and stress-free user experience. However, some customers also noted issues with aftercare, mentioning a lack of updates and the need to constantly chase for information once an investment was made. A few other people also expressed concerns regarding the thoroughness of the company's checks on certain developments, which led to issues when developers faced administration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the outstanding service, noting that the... See more

Customer service

Customers consistently note positive experiences with customer service, especially during the initial sales... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report that the process was... See more

Location

Customers had ambiguous experiences with location. While some reviewers were satisfied with investments in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more

Company replied

Rated 4 out of 5 stars

The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more

Company replied

Rated 5 out of 5 stars

Last year, I bought my first buy-to-let in Manchester from them. From choosing the property to setting up the mortgage, the consultant guided me through every stage. They did a great job of explaining... See more

Company replied

Rated 5 out of 5 stars

Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more

Company replied


Company details

  1. Property Investment
  2. Real Estate Consultant

About Alesco Property

Written by the company

Manchester Properties

Liverpool Properties

Birmingham Properties

All Investment Properties

Alesco handpicks and pre-negotiates exclusive terms on high-return property investment opportunities across the UK Whether you are looking for immediate returns, consistently high yields or strong capital growth, we have the right opportunity for you. Our wide-ranging portfolio includes buy to lets and commercial investments.

Written by the company

Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com

Contact info

3.9

Great

TrustScore 4 out of 5

588 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Working with Jack at Alesco Property…

Working with Jack at Alesco Property has been an absolute pleasure. His expertise, professionalism, and attention to detail made the entire property purchase process smooth and stress-free. He understood exactly what I was looking for and delivered beyond expectations—finding great investment opportunities I wouldn't have discovered on my own. I highly recommend them to anyone looking for a reliable and knowledgeable agent to contact Jack at Alesco Property!!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

My first investment with Alesco has…

My first investment with Alesco has been faultless.

This is my second property investment but first with Alesco. The process has been smooth and managed brilliantly throughout.

The difference between this and my first experience investment are worlds apart.

Thank you to Alex and the team!

Couldn’t recommend enough.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional

Reliable and Professional

I've worked with a few property companies over the years, and Alesco stands out for their professionalism and efficiency. Purchased an off-plan apartment in Hull and the process was handled flawlessly. Clear communication from Ben, no stress - everything just worked.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and Easy Process

Smooth and Easy Process

Bought my first off-plan property in Trafford with Alesco and the experience was great. Dario guided me through every step and made the whole process feel easy. Would definitely recommend.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars - A Seamless First Investment Experience with Alesco Property

As a first-time investor, I was naturally a bit nervous about stepping into the property market - especially with an off-plan purchase. But from the very first interaction with Alesco Property my concerns were completely put at ease.

I purchased an apartment in Trafford, and I genuinely couldn’t have asked for a smoother, more professional experience. Jack & Rebecca were incredibly knowledgeable and took the time to explain every step of the process in clear language.

The entire process from initial consultation to exchanging contracts was seamless. Communication was prompt and transparent throughout, and I always felt like I had a clear understanding of where things stood. The team handled everything with precision and care, making what could have been a stressful experience feel completely effortless.

I’m thrilled with my investment and excited for what’s to come. I can’t recommend Alesco highly enough.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Alesco

Great Experience with Alesco

I recently bought my first off-plan apartment in Trafford through Alesco, and the process was incredibly smooth. Daniel, Gemma & Rebecca made everything easy to understand and were always helpful. Really happy with how everything went.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very good experience working…

I had a very good experience working with Alesco. From the initial consultation to completion and handover, Alescos team were very transparent and professional.

Very grateful for Dario, and his insight into the different markets and more importantly, his recommendation on the investment that has helped me achieve my financial goals.

Thank you for your help!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve had a great experience…

We’ve had a great experience working with Rebecca, Gemma, and Paul throughout our X1 Trafford Waters purchase. The team has been consistently responsive, approachable, and knowledgeable, guiding us through every step of the process. They really took the time to look after us and made what could’ve been a stressful time feel a lot more manageable.

We especially appreciated how proactive they were in chasing up solicitors and keeping everything on track. Their communication was clear and timely, and we always felt informed and supported.

Thank you all for your fantastic service – it's been a pleasure working with you!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Alesco Property. From the initial consultation to the final stages of investment, their team has been professional, transparent, and genuinely supportive. I was warmly welcomed to their office, and it was clear from the start that they value building real relationships with their clients. The team made me feel comfortable and confident, taking the time to answer all my questions and walk me through the entire process.

What really stood out was their in-depth market knowledge and the quality of investment opportunities they presented. The process was seamless, and communication was always prompt and helpful. Whether you’re a first-time investor or looking to expand your portfolio, I would highly recommend Alesco Property for their expertise and client-focused approach.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I had been toying with the idea of…

I had been toying with the idea of property investment for a while, I’d been dubious over the last few years. However the team at Alesco helped me rebuild confidence over a number of hours on the phone and even over a zoom. Finally exchanged last week, even now the team are checking in with me and have given me the confidence i had been lacking. Highly recommend to anyone feeling the same! Thank you again guys!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Having little experience in the property market, Alesco Property guided me through the process seamlessly.

Professional and knowledgeable throughout the purchase, and will be using again in the future.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service and Successful Investments

My experience with Alesco has been notably positive, particularly with investments in Manchester. Both have progressed well and aligned with my expectations, delivering the kind of results I was hoping for. Throughout the process, Daniel and the wider team at Alesco have been professional, attentive, and transparent, which gave me confidence in their recommendations and guidance.

The due diligence carried out by Alesco on the developers and projects I participated in appeared thorough and well-considered. Their ability to identify reputable opportunities and their ongoing support have left me feeling reassured that my investments were placed in capable hands.

My interactions with Alesco have been constructive and have reinforced my trust in their approach and in the projects they recommend.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

It’s likely this will end up in court

While they do an excellent job during the sales process and make you feel confident about your purchase, things change drastically when it comes to completions or fulfilling promises—especially the ones related to making a profit through reselling. That’s when significant losses begin.

In 2023, I purchased a unit from The Westminster Park Project, heavily encouraged by Alesco. Despite the Long Stop Date passing without practical completion, my solicitor served a termination notice on 1 July 2025. According to the contract, the developer was required to return my deposit within five working days—but they haven’t even responded.

At this point, I’m trying to recover my funds, and the whole experience feels like a scam. As I dug deeper, I discovered that many others are in the same situation. It’s likely this will end up in court. Truly disappointing.

July 1, 2025
Unprompted review
Rated 2 out of 5 stars

Over 16 Months of Delays – Poor Communication, Stress, and Unexpected Costs


I invested in an off-plan property through Alesco Properties over 16 months ago, with the development managed by Seth Real Estate — and to this day, I have still not completed.

From the beginning, Alesco assured me the process would be smooth and that they would handle everything. But the reality has been incredibly disappointing. Communication has been inconsistent and vague, and I’ve often been made to feel like a nuisance just for asking for updates. When I do get responses, they’re rarely clear or helpful.

What’s made this worse is the lack of transparency around costs. I was not informed of the extra expenses involved with purchasing via a mortgage, and this has left me financially stretched. I’ve had to keep funds aside for far longer than expected, meaning I’ve had to cancel plans, including taking a holiday this year, just to remain prepared for a completion date that never seems to come.

The whole process has caused me a great deal of stress and uncertainty, with no clear answers or accountability from either Alesco or the developer, Seth Real Estate. Delays in construction can happen — I accept that. But the poor communication, shifting goalposts, and lack of client care have made this a deeply frustrating experience.

If you’re considering investing through Alesco, I urge you to ask very detailed questions, request all costs and timelines in writing, and be cautious. Based on my experience, you may not get the support you were promised once the sale is agreed.

I hope Alesco takes feedback like this seriously and starts to treat investors with more honesty, respect, and transparency.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and support

It was a great experience working with Alesco Property team. Gemma Campey , Becca James and David Jacobs , all three of them helped and supported our property purchase and exchange , and always provided responses when needed. Thanks once again.

May 27, 2025
Unprompted review
Rated 2 out of 5 stars

Caveat Emptor - Tread carefully

A difficult one for me to review. I have 2 investments and one looks like it’s about to sink spectacularly - I’m hoping not. I’ve never had any issues with the staff at Alesco which is why it’s so hard giving 2 stars, and it should probably be a 1 star rating. My gripe obviously relates to Westminster park and the Sourced Development Group. Why would a client like myself buy via a company like Alesco? Well that is because I’m trusting them to partner with reputable developers, I’m trusting them to do due diligence on the developer and ensure they are recommending their clients put their money in the right place. Any of the research I have done points to negligence on behalf of Alesco, there is no way they should have recommended that developer or development to their clients. Sourced Development Group doesn’t have the best reputation, Joanne Waller the director of the SPV does not have a good track record and decent reputation. What does Alesco’s compliance policy stipulate around which developers they recommend?

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable service by Alesco Investment…

Failed to deliver as promised by Alesco Investment Properties x Westminster Park x Bevington Developments Ltd x Sourced Management Limited x Joanne Karen Waller------Calling All Investors Affected by Sourced Development Group – No Development
Hi everyone,

I’m posting this to reach out to other investors who have paid deposits to Sourced Development Group, Joanne Karen Waller, or related companies (e.g., Regent Plaza, Westminster Park, Kingsway Square, etc.) — but are now facing zero communication, no progress on development, and long-passed longstop dates.

My Case:
I paid a deposit over 3 years ago

The development has not started or completed

The longstop date has passed

I’ve had no meaningful response from Sourced or Joanne Waller

I am now seeking to recover my funds

What This Post Is For:
I'm trying to:

Connect with other affected buyers/investors

Share evidence and timelines

Build a group for legal advice or class action

Collect contact details (via Google Form or private messages)

Hold the Seller, developer and sales agents accountable

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

My son is purchasing his first “off…

My son is purchasing his first “off plan” apartment and has dealt with several Alesco employees over the last 3 months. Firstly, David who was always available (even evenings) to respond to our questions. We found him to be extremely professional, pleasant and helpful. He was informative and “patient” even when we wanted clarification on minor issues especially once the conveyancing process commenced. We were then introduced to Stefanie, Gemma and Becca and a WhatsApp group was set up to ensure we had immediate access to staff in their various areas, whether admin, liaising with solicitor etc. We found every member of staff to be very efficient, pleasant and dedicated to providing an excellent service.

March 12, 2025
Unprompted review

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