Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lotte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lotte... See more
Company replied
Alex and his team are always on the ball. Lovely photos of the house and screening of potential tenants resulted in an interest of 15 sets of people. They keep in touch, gleen feedback and Alex hims... See more
We cannot say enough about how fantastic Alexander Hudson Estates is. Everyone we spoke to was so kind, friendly and professional. Our main contact, Lindsey, went above and beyond to help get our sale... See more
Company replied
We sold our house in February and completed ion 12th May. Alex Hudson and all staff were particularly supportive and helpful with negotiations within the chain and between solicitors. Any issues (as... See more
Since moving to Newcastle in 2010, Alexander Hudson has developed a love for the North East, its people and their property. Ever since then he has specialised in residential sales, student and professional lettings as well as property management of some of the region’s finest properties and most detailed transactions. My vision is to develop Alexander Hudson Estates into a recognisable and respected household brand, one house at a time, without ever loosing focus of the things that matter most, Honesty, Integrity & Commitment.
The Printworks, NE12 6QN, Newcastle upon Tyne, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We sold our house in February and completed ion 12th May. Alex Hudson and all staff were particularly supportive and helpful with negotiations within the chain and between solicitors. Any issues (as there invariably are) between sellers and buyers were promptly resolved. We would definitely use Alex Hudson again if we still lived in Newcastle. Big thank you to all of the staff!
All the staff worked tirelessly to sell our house, keeping us informed along the way, and advising us whenever necessary.
Absolutely no hesitation in recommending them….
Great service from beginning to the end. Highly recommend them, all done and dusted in 12 weeks.
My partner and myself found the process of viewing two different properties with AHE very stress free and straightforward. The sales team were very attentive and quick at getting back to us with any questions we had. After both viewings we went to, the team gave us a call to check how we felt about the properties and if there were any issues. This was great, as we didn’t have to chase AHE or wait for emails, like we have in the past with different estate agents. When it came to putting an offer down on a property we loved, Ema in particular was great at passing communications between myself and the seller quickly. Ema called me on a few occasions to update me of offers on the property. This meant I was able to increase my offer and this get noted straight away, rather than sending emails and waiting for a response. Fortunately our offer on the property has been accepted. We are looking forward to having the same positive experience going forward with AHE, until the property is ready for us to move in to. Thank you for everything AHE!
Alex and his team are always on the ball. Lovely photos of the house and screening of potential tenants resulted in an interest of 15 sets of people. They keep in touch, gleen feedback and Alex himself always takes query calls and gives much appreciated and valuable advice. Outstanding service from a real family feeling professional business who get the job done quickly. Thankyou very much Lesley
Very helpful staff at a very stressful time , always there
Excellent friendly and efficient service from Ema!
Really great experience buying from AH estates.
Always responded quickly and friendly to emails.
Always semmed to be on it when chasing solicitors and other estate agents in the chain.
Big shout out to Ema and Lindsey for their help with the whole process.
I have recently been through a particularly difficult time both personally and with estate agent.
Alex Hudson estates and EMa in particular have restored my faith in the profession and helped me enormously on my journey to happiness
Helpful team which organised last minute viewings to suit times I could go. Very quick to remove the property I was purchasing off the market when they had received relevant information. Good to have that sense of security when the house is off and an offer is accepted.

Reply from Alexander Hudson Estates
I had my offer on a property accepted. I asked for the details of the length of the lease, the amount of the service charge & ground rent.I was told the length of the lease, but they were awaiting the seller getting back to them with the details of the service charge & when they did they would contact me. Now considering the property had been on the market since before Christmas I would have thought they had all the details. As the property had no shared communal grounds or facilities like an idiot I paid my solicitor to go ahead with the searches & I paid to have a Homebuyers survey. When high damp problems were found the seller then came back to state there wasa a pot for that, so again I asked how much the service charge was, which was when I found out that it was a lot higher than the standard service fee, yet I had not been contacted as promised, so I pulled out of the purchase as I would not pay the amount being asked. Maybe it's me but I always thought when you are purchasing something you should be told all costs upfront. I see the property is back on the market & it still does not show the service charge, maybe because they know it is too high. After doing this review I received a very sarcastic email from Alexander Hudson that maybe they could help in future with a freehold property. Yet over the last two day I have viewed two leasehold flats with no service charge as they did not share any communal areas. In response to your reply below, yes I was told I would be contacted once all details were received from the seller. This never happened as I only found out the service charge when a problem arose with the Homebuyer survey. Lindsey advised it had been sent to my solicitor, which was not contacting me, as I did not have that information.

Reply from Alexander Hudson Estates
The staff are so friendly and supportive. They were lovely throughout the sale of my property. I would highly recommend their company
My experience purchasing a flat with Alexander Hudson Estates has been great. All the staff have been friendly and efficient and made the whole process easy and stress free.
I would completely recommend Alexander Hudson. The staff are amazing. They have been so supportive and helpful at every step. I do not think I would have received this personal yet professional service anywhere else.

Reply from Alexander Hudson Estates
We recently sold our property through Alexander Hudson and highly recommend them to anyone selling their home. From start to finish the team were friendly, professional, honest, knowledgeable, and maintained great communication with us.
From first meeting Alexander when he came to value our property, we felt that he stood out from other estate agents and him and his team did not disappoint. We would like to thank everyone at Alexander Hudson again for making selling our property as straightforward and stress-free as possible!
I would definitely recommend Alexander Hudson Estates if you are thinking of selling your property. From day 1 Alex and his lovely team helped, advised and supported us through the whole process. Very professional, courteous and experienced team. Can’t thank them enough.
Give them a call if you’re planning to sell, I guarantee you won’t be disappointed.
Claire Henderson

Reply from Alexander Hudson Estates
As with other reviewers, we have found it a pleasure dealing with the very professional and friendly team at Alexander Hudson in the selling of my late mother's house. Great advice, prompt and flexible service, and a real sense that they are there to support and look after you throughout the process. Excellent. Very pleased we decided to use this company, and would happily recommend them.

Reply from Alexander Hudson Estates
Alex assigned Ema to deal with our house sale and she has been fantastic from start to finish. Great communications, so supportive and enthusiastic and has secured us an offer over our asking price as well as dealing with an offer on our behalf for a purchase of the home I’d set my heart on. The whole team have been fab. Alex really knows his stuff and gave great advice on initial visit, Fran took amazing pics to show case the house in its best light and the rest of the girls in the office have all been great and super helpful. With 19 viewings lined up in less than a week the Alexander Hudson effect really did the trick. Can’t recommend them enough!

Reply from Alexander Hudson Estates
Ema - Great Experiance
Using Alexander Hudson was a great experiance overall! They were very friendly to speak to no matter who I got on the phone and felt they provided an amazing service as a first time buyer.

Reply from Alexander Hudson Estates
Either when viewing property or dealing with my property I felt that I was in good hands. The care taken toward the end of my experience was exceptional. Very personalised. Thank you

Reply from Alexander Hudson Estates
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.