Alexander Hudson Estates Reviews 141

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Awfull! Sent wrong offer to seller and turned the 106 property in a hat draw by asking 16 people to view the property when the price is fixed and no offer can be submitted above so turned into a lotte... See more

Company replied

Rated 5 out of 5 stars

Alex and his team are always on the ball. Lovely photos of the house and screening of potential tenants resulted in an interest of 15 sets of people. They keep in touch, gleen feedback and Alex hims... See more

Rated 5 out of 5 stars

We cannot say enough about how fantastic Alexander Hudson Estates is. Everyone we spoke to was so kind, friendly and professional. Our main contact, Lindsey, went above and beyond to help get our sale... See more

Company replied

Rated 5 out of 5 stars

We sold our house in February and completed ion 12th May. Alex Hudson and all staff were particularly supportive and helpful with negotiations within the chain and between solicitors. Any issues (as... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Since moving to Newcastle in 2010, Alexander Hudson has developed a love for the North East, its people and their property. Ever since then he has specialised in residential sales, student and professional lettings as well as property management of some of the region’s finest properties and most detailed transactions. My vision is to develop Alexander Hudson Estates into a recognisable and respected household brand, one house at a time, without ever loosing focus of the things that matter most, Honesty, Integrity & Commitment.


Contact info

3.7

Average

TrustScore 3.5 out of 5

141 reviews

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Rated 5 out of 5 stars

Superb friendly service!

Superb, friendly service from a brilliant team at Alexander Hudson Estates! The portfolio that was produced for our house was excellent and helped us sell in a matter of weeks. The great service continued from sale to completion with Lindsey being a great help when it came to chasing solicitors for answers or just dealing with any concerns that we had about the process of moving home. Many thanks to the whole team! Very highly recommended!

February 10, 2023
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Reply from Alexander Hudson Estates

Hi Paul

Thank you so much for taking the time to leave such a lovely review. We are pleased our team was able to make your experience as smooth as possible and we wish you all the best for the future.

Alexander Hudson

Rated 5 out of 5 stars

This is the second time I’ve used…

This is the second time I’ve used Alexander Hudson, and will definitely use again. Very professional and great staff.

January 18, 2023
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Reply from Alexander Hudson Estates

Hi Michael

It's been a pleasure getting to work with you for a second time and we are so pleased you have found our service to be consistent in its level of professionalism and friendliness.

Alexander Hudson

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. We went through a bumpy journey in selling our property (through no fault of AH Estates) due to a buyer wasting our time. Lindsey Scott listened to me have a meltdown and Barbara helped fix things. I always felt reassured that it was all going to be ok. I’m now standing in my forever property thanks to these guys. Amazing service and worth the money to take away the stress of selling a property.

January 6, 2023
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Reply from Alexander Hudson Estates

Hi Annette

You certainly did not experience the easiest journey when selling your property but we are pleased we were able to support and offer reassurance where needed. We wish you all the best in your beautiful forever home and feel free to pop in and say hello anytime.

Alexander Hudson

Rated 5 out of 5 stars

Excellent service highly…

Excellent service highly recommend.lovely staff.

December 20, 2022
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Reply from Alexander Hudson Estates

Thank you so much for taking the time to leave us such a positive review Pauline. It was wonderful working alongside you and we wish you all the best for the future.

Alexander Hudson

Rated 5 out of 5 stars

Amazing estate agency!

We cannot say enough about how fantastic Alexander Hudson Estates is. Everyone we spoke to was so kind, friendly and professional. Our main contact, Lindsey, went above and beyond to help get our sale and purchase over the line and always responded to our queries quickly and kept us in the loop with everything - we couldn't have done it without her, she is truly amazing! If we ever move again we'll definitely go with them and will recommend them to anyone moving home.

November 30, 2022
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Reply from Alexander Hudson Estates

Hi Emma

Thank you so much for taking the time to leave such a wonderful and positive review. It has been a pleasure to work with you on both your sale and purchase, and we wish you all the best in the future.

Kind regards,
Alexander Hudson

Rated 5 out of 5 stars

Excellent Service

From the moment I contacted Alexander Hudson Estates I have received nothing but a polite, friendly and expert service.
Firstly, Alex and Frances did an amazing job with the valuation, property details, photographs and ‘dolls house’ tour that presented my home in its best light. Then the fantastic Jess arranged viewings to suit myself and family and swiftly secured an above asking price offer. Next, Lindsey took over and this is when I was astounded by the motivation and commitment to take our sale through to completion. There were some real issues along the way with our chain and I have to admit it was stressful, but Lindsey worked so hard to keep things on track, chasing solicitors and keeping me updated along the way, which really relieved the pressure. I truly believe that without her efforts, we would not be in our new home today. She’s an absolute star!
The team have the right balance of being professional and efficient but also just being lovely and down to earth, I would not hesitate to recommend their services to anyone selling their home.

November 30, 2022
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Reply from Alexander Hudson Estates

Good afternoon, Andrea

Thank you for taking the time to leave such a wonderful review involving the whole team at Alexander Hudson Estates. We are so pleased to hear your dealings with us from start to finish was of the highest quality, and we wish you nothing but the best in your new home.

Kind regards,
Alexander Hudson

Rated 5 out of 5 stars

A Brilliant Team

Alexander Hudson Estates made buying our dream home such a positive experience. The whole team are knowledgable, passionate, hard working and most importantly, down to earth. We mainly dealt with Lindsey who is incredible at her job, makes things happen and looks after her clients to an exceptional standard. Anyone you have the pleasure of speaking to within the team are friendly and approachable and made buying and selling a very smooth process. I would 100% recommend this company to anyone who is looking for a reliable estate agents with a brilliant team.

November 4, 2022
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Reply from Alexander Hudson Estates

Thank you for taking the time to leave the AHE team such a positive and wonderful review. It has been a pleasure working alongside you during your home buying journey and we wish you all the best for the future.

Yours sincerely,
Alexander Hudson

Rated 5 out of 5 stars

What can I say apart from Thank you

What can I say apart from Thank you. You made it so easy to sell my property. The staff are so lovely, making sure they keep you updated on everything. The photo's and how the house was presented was amazing. Sold 2 days after viewings. Highly recommend Alexander Hudson.

October 28, 2022
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Reply from Alexander Hudson Estates

Hi Helen,

Thank you for taking the time to leave the AHE team such a thoughtful and positive review. We are so happy to hear we made your home selling journey a positive one and we wish you all the best for the future.

Yours sincerely,
Alexander Hudson

Rated 1 out of 5 stars

Don’t bother

Rented a nice house in 2nd year. Damp hallway that was never resolved. Garage door broken when we moved in and never fixed. Were quick to fix appliances though. Tried to claim damages deposit even though the house was left immaculate. Too much hassle, going with a different agency this year.

June 1, 2022
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Reply from Alexander Hudson Estates

Hi Kate

Thank you for taking the time to leave us a review. We wish you and your housemates the best of luck finding a home for your next academic year.

Take care,
Alexander Hudson

Rated 5 out of 5 stars

Alexander Hudson did a great job

Alexander Hudson did a great job in helping us sell our Mums house it was good to use a local company who knew the area well they kept us up to date with every step of the process.

August 30, 2022
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Reply from Alexander Hudson Estates

Hi Carolyn

Thank you for leaving us such a lovely review. It was a pleasure selling your mother's home and we wish you all the best for the future.

Kind regards,
Alexander Hudson

Rated 5 out of 5 stars

Lettings

I act for a Landlord with a variety of both professional and student lettings. Alexander Hudson and his team are extremely knowledgeable and efficient in this area. We have used their services for the past two years now and they have found us good reliable and trustworthy tenants for our properties very quickly. A great service all round.

October 3, 2022
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Reply from Alexander Hudson Estates

Hi Linda

We have really enjoyed working alongside you these last couple of years and we are pleased you are happy with our services.

Kind regards,
Alexander Hudson

Rated 5 out of 5 stars

Excellent service from the whole team

Following a stressful experience with another company the Alexander Hudson team supported me throughout the sale of my property and also liaising with the developers of my new property.
I would highly recommend Alexander Hudson Estates to anyone looking to sell their property.

September 23, 2022
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Reply from Alexander Hudson Estates

Hi Carolyn,

Thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear we were able to make a stressful situation a little easier.

Good luck for the future!
Alexander Hudson

Rated 3 out of 5 stars

Ideally I'd give 3.5 as I'd say above…

Ideally I'd give 3.5 as I'd say above average but not great. Initial experience was fab personal visit from the owner to get started letting a property was really nice and filled me with confidence. We had some delays our end and there were some miscommunication but just put this down to communicating in writing and easily sorted. I asked for a face to face meeting to check the contract before letting this didnt happen someone else showed up for the appointment who couldn't answer any questions and the phone call was under pressure and rushed. The property was let in under 24 hrs which is great but missing the meeting has resulted in misunderstanding that I feel could have been avoided had I got the conversation I was promised. Property was let fast for a good price but this month rent is late with no communications to say why. Sort out the communication blips and this will be a great business. Not sure if they have grown faster than staff levels allowed or if there is a bigger issue but sure it can be resolved quickly.

June 17, 2022
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Reply from Alexander Hudson Estates

Good morning Jen, as discussed thank you for the constructive feedback. As promised, I've changed a few processes and procedures relating to our working relationship which will hopefully go some way to protecting it moving forward. You have my personal contact number and should you have any concerns whatsoever and at any point, please get back in touch.

Regaridng staffing levels, I've a small but exceptional team working alongside me, however you'll be pleased to know that from later this month we have a fantastic new addition, someone who I've work with previously and for many years and trust implicitly to promote my business values and expected levels of service.

Sincerely

Alexander Hudson

Rated 5 out of 5 stars

Excellent service

Very friendly, professional service. Always kept up to date in the loop. Would highly recommend.

September 12, 2022
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Reply from Alexander Hudson Estates

Thank you for taking the time to leave us a lovely review. We pride ourselves on our customer service so are pleased this shone through during your dealings with us.

Yours sincerely,
Alexander Hudson

Rated 5 out of 5 stars

Great Service again 👍

I had previously used Alexander Hudson to sell my own property so, I had no hesitation in using his services again to secure new tenants for one of my rental properties.

Alex and his team provided the same exceptional service and a tenant was found within a week.

As always Alex gave sound advice which was much appreciated. His colleague Fran dealt with the transaction very efficiently and kept me up-to-date at all stages. If you have a rental property and are looking for an agent or someone to find new tenants I would highly recommend Alexander Hudson estates.

July 14, 2022
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Reply from Alexander Hudson Estates

Hi Paul,

Thank you for taking the time to leave us a lovely review. We are pleased you found our tenant find service both efficient and effective.

Yours sincerely,
Alexander Hudson

Rated 5 out of 5 stars

This Is the 2nd time I have used…

This Is the 2nd time I have used Alexander Hudson, 1st time buying and house then again selling one.
Each time they have been, very friendly, extremely helpful, very professional and they just put your mind at ease throughout the whole process.
Definitely recomend them and will use them again.

September 12, 2022
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Reply from Alexander Hudson Estates

Hi Deb

How lovely to hear you have wanted to use us for both your buying and selling endeavours. We are pleased you found our service friendly and helpful on both sides and we look forward to potentially working alongside you again in the future.

Yours sincerely
Alexander Hudson

Rated 5 out of 5 stars

Super helpful

We are still currently going through the process of buying our first home with Alexander Hudson. After the first house we were buying through another estate agent fell through, we found a house we were interested in and the staff at Alexander Hudson were super supportive and helped us get a quick viewing and have made sure the process after has been as smooth as possible for us. Can't thank them enough for everything they have done so far!

August 2, 2022
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Reply from Alexander Hudson Estates

Hi Adam

We were so sorry to hear of your initial bad luck in the home buying journey so we are delighted that we have been able to restore your faith and help you find your dream home.

Yours sincerely
Alexander Hudson

Rated 5 out of 5 stars

Excellent!

We chose Alexander Hudson Estates to act on our behalf because we were quite taken with his knowledge of our district and also his approach. It was refreshing, honest, no frills and very informative. He clearly know's the market and the whole team are incredibly professional, work hard on your behalf so we really haven't felt as though we've had much to do at all, they cover everything. I would highly recommend them on our experience.

August 2, 2022
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Reply from Alexander Hudson Estates

Hi Tisha

Our knowledge of the NE12 area is second to none so we are so happy to hear this came across in Alexander's meeting with you, filling you with the confidence you required in choosing us as your agent.

Yours sincerely,
Alexander Hudson

Rated 5 out of 5 stars

Excellent response and very helpful

The staff at Alexander Hudson were extremely responsive and helpful - we quickly got a viewing arranged (the next working day after requesting) and they efficiently dealt with our offer, getting in touch with the sellers quickly and informing us of the acceptance. We dealt with Ema and she was extremely helpful and made the experience enjoyable. Definitely recommend to anyone in the area

August 15, 2022
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Reply from Alexander Hudson Estates

Hi Emma

Thank you for leaving such a positive review on our service. To hear the AHE team were able to make your process of of buying a property enjoyable, is such a joy to hear.

Yours sincerely,
Alexander Hudson

Rated 5 out of 5 stars

We've had a brilliant experience…

We've had a brilliant experience selling our home with Alexander Hudson. When I was younger I worked in property, so I know how much skill and talent actually goes into the job and how much a good agent will affect the price, and even more importantly, be able to get it through to completion once it's sold. I could tell that every member of staff I dealt with were exceptionally trained, experienced and everyone communicated with each other to make sure everything ran smoothly all the way through. The negotiators created a good buzz around my listing and the property went to 'best and final' offers. I was given good advice all the way through to ensure we got the very best price and buyer. Once the property was sold I felt I was in good hands to make sure it progressed through survey, conveyancing etc., which can be really stressful when you're not used to the process, but I felt that I could call at anytime to ask for help or advice. I'd highly recommend Alexander Hudson to anyone looking to sell their home and I'm sure with such good service we'll be seeing plenty more of their boards around the North east soon. Thank you all again!

September 1, 2022
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Reply from Alexander Hudson Estates

Hi Tara,

Thank you for taking the time to leave the AHE team such a positive and wonderful review. We are so pleased you found our service and support helpful during the process.

Yours sincerely,
Alexander Hudson

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