I really like the focus/energy chocolate! I'll eat one late afternoon and it just is a natural boost, I don't even realize I've taken anything, it just gives me more natural energy! AT age 65 I need a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a little issue with my subscription and alice customer service was SO NICE and helpful. Thanks for caring about us! I really enjoy the functional mushroom option to manage my sleep and calm. The... See more
Company replied
Top notch customer service with a soul! I was treated so kindly, with understanding and promptness. Professional team, very impressed. Products great, I enjoyed it while dancing at an alcohol free... See more
Company replied
I accidentally signed up to subscribe and wanted to change that; I was ready for a no-refund fight. Just the opposite! Customer service was exceptional, plus I learned I wasn’t taking the chocolate as... See more
Company replied
Company details
Written by the company
We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious. Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite. We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day. Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.
Contact info
United States
- orders@alicemushrooms.com
- alicemushrooms.com
4.6
Excellent
75 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yummy chocolate and castumare
Yummy chocolate and customer service outstanding
December 13, 2025
Unprompted review
Reply from alicemushrooms.com
So happy you're enjoying alice!
Reply from alicemushrooms.com
Thanks so much for sharing! Appreciate you :)
Customer service is excellent
Customer service is excellent. The issue I encountered when setting up my subscription on the website was resolved quickly. The treatment I received (as well as the product) convinced me that the company has high standards for their customer service.
December 27, 2025
Reply from alicemushrooms.com
Thanks so much for sharing! We love our customers :)
Life changing products
What is not to love about Alice Mushrooms, the staff, the ease of communication, the generosity, the products oh my - absolutely have changed my life.
December 25, 2025
Reply from alicemushrooms.com
Thank you so much for your support! We appreciate you!!
Waste of money
I have tried them for a couple of days at this point and i honestly feel like I just wasted my money. Didn’t feel anything with any of them. Again just a waste of money.
December 18, 2025
Reply from alicemushrooms.com
I'm so sorry to hear that alice wasn't a good fit for you! Our chocolates are meant to be taken daily (just like a supplement!) for at least 3 weeks to give the functional mushrooms time to build up in your system. When incorporated into a daily routine, the mushrooms’ nutrients compound in your body and become more effective (and noticeable) with sustained use.
That said, we have a 30-day guarantee on our chocolates, so please reach out to us at orders@alicemushrooms.com for help with a refund :)
Website is easy to navigate
Website is easy to navigate. Order was processed and shipped quickly. I had a follow-up question and response was timely.
December 23, 2025
Reply from alicemushrooms.com
Thanks so much for sharing this feedback!
From the start your ads are awesome
From the start your ads are awesome. Fresh, clean, new. Your site is easy to navigate, within seconds of arriving you know where to find what, how to get in touch with someone if need be and how to purchase. Lots of choices for whatever you require your mushrooms to do for you, any need is met. The customer service is where they had me, I emailed in, so amped that I finally decided to order and was met with an actual person emailing me back. 🍄🍄Obviously mushrooms are for everyone, how you decide to consume them is your choice. Alice mushrooms are for you!!
December 18, 2025
Reply from alicemushrooms.com
Thank you for sharing your experience! So happy to have you in the alice family!!
i had a play package and they responded…
i had a play package and they responded very quickly and handled my situation very well and time efficiently. and they were very nice too
December 16, 2025
Unprompted review
Reply from alicemushrooms.com
So happy we could help! Thanks for sharing :)
Jess did amazing
Jess did amazing, she happily helped get me a new order priority shipped to me at no expense, even though the fault was on UPS and not them!
December 17, 2025
Unprompted review
Reply from alicemushrooms.com
We're always here to help! Thanks so much for sharing your experience :)
Bonnie is absolutely wonderful
December 17, 2025
Unprompted review
Reply from alicemushrooms.com
We think so, too :) Thanks for sharing!
Reply from alicemushrooms.com
Appreciate your feedback!
Excellent Customer Service
Customer Service was excellent. They responded quickly and resolved my issue expeditiously. Thank you!
December 17, 2025
Unprompted review
Reply from alicemushrooms.com
So glad to hear that! Will be sure to share the love with our CX team :)
Amazing service!!
Amazing service!!! I recently found out I am not medically able to eat the chocolates. Then contacted the company to inform them I was looking to return the purchase. They were kind enough to refund me and wish me well. Amazing service. Felt very honest and personable
December 16, 2025
Unprompted review
Reply from alicemushrooms.com
So glad that we were able to help even though alice wasn't the right for you. We'll absolutely share the love with our CX team :)
Excellent customer service!
Superb communication and genuine customer assistance.
December 15, 2025
Unprompted review
Reply from alicemushrooms.com
Thank you for sharing! Appreciate you :)
Top notch customer service with a soul
Top notch customer service with a soul! I was treated so kindly, with understanding and promptness. Professional team, very impressed. Products great, I enjoyed it while dancing at an alcohol free bar. Shared with a friend and she also enjoyed. Gave us good energy and happy faces. Thank you Team Alice 🍄
December 15, 2025
Unprompted review
Reply from alicemushrooms.com
Party Trick always helps, but it sounds like YOU brought the party! Thanks so much for sharing :)
Customer service
I reached out with some concerns because of my health issues. You are very quick to respond and gave me the information I needed. Very much appreciated!
December 15, 2025
Unprompted review
Reply from alicemushrooms.com
So glad we could help!
Prompt and professional
Prompt and professional! Top tier customer service :). Product works well for me too, you have to give it time.
December 15, 2025
Unprompted review
Reply from alicemushrooms.com
Thank you so much for sharing! Appreciate you!!
Great Customer Service
It was easy to communicate with them & the customer service provided prompt response & resolution. I also like the products.
December 13, 2025
Unprompted review
Reply from alicemushrooms.com
Thank you so much for sharing! Appreciate you :)
I love this chocolates are amazing and…
I love this chocolates are amazing and I have the best experience with customer service 👏👏👏
December 13, 2025
Unprompted review
Reply from alicemushrooms.com
So happy you're loving alice!! Appreciate your support :)
Reply from alicemushrooms.com
happy we could help! thanks for sharing :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.