We got the MENDOZA Outdoor Lounge 5 Seater set made from Acacia wood with Beige cushions. The price was great for this Scandinavian design furniture. Delivery was smooth within a week. Assembly was ea... See more
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6 piece outdoor lounge delivered in just a few days! Was amazed by the careful and compact packaging… all in 2 large boxes…so easy to handle ! No assembly required! Looks great in our new outdoor... See more
Run if you can!!! Company never provide any support, have changed busines name ( alice's gardens for alice's outdoors), website is out of service, phone number disconected, i am sendind 3 months ema... See more
We are really pleased with our new Chicago setting. The quality is great. The delivery packaging was very secure and well-protected, ensuring everything arrived safely. The chairs come already built a... See more
Company details
About Alices Outdoor
Written by the company
ALICE'S OUTDOOR AIMS TO OFFER THE RIGHT PRODUCT AT FRIENDLY PRICES FOR YOUR SHARED AUSSIE OUTDOOR MOMENTS!
Alice’s Outdoor is the eCommerce one-stop shop providing quality European designed outdoor furniture at affordable prices including: Dining Sets, Sun Lounges, Umbrellas and Gazebos and Trampolines. The company ships Australia-wide. Customers can also enjoy 14-day return if they changed their mind.
Alice’s Outdoor was launched in Australia in June 2017. Owned and operated by an Australian Entrepreneur, Alice’s Outdoor Australia is an independent entity from the European group, which has been operating for more than seven years and offers a broad range of products such as outdoor furniture, trampolines, inflatable swimming pools, heaters, barbeques, and gardening equipment.
Contact info
270 Victoria street, 2010, Darlinghurst, Australia
- 1300 827 171
- service@alicesoutdoor.com.au
- alicesgarden.com.au
The product is great but I had to wait…
The product is great but I had to wait a few months for it to be shipped here.
Love the items I bought!!!
Speedy delivery & pleased with…
Speedy delivery & pleased with products, they were just as described on the site
Very good experience
Very good communication, excellent value, and readily replaced a damaged item in a timely manner
Great customer service
Nothing to complain really. I just received an item which was damaged possibly during transit.
Customer service was super quick to respond and sent a replacement.
I'd shop from them again 👍
Fabulous corner sofa
Arrived soon after ordering.
Easy to assemble.
Thick, comfy cushions.
I looked at a million outdoor sofas online and this one was extremely good value.
2 day delivery
Great product and excellent service
Great product and excellent service, will order from this site again
Staff and product excellent…
The staff Yanis and David were very helpful and the product that was supplied
Was excellent
Tripoli Grey Lounge 13 Seater
Our furniture arrived promptly and in great condition. We are extremely happy with the outdoor setting we ordered and have had a lot of praise from family and friends.
Customer service was awesome and we would highly recommend Alices Garden to anyone wanting outdoor furniture.
Great outdoor furniture
Great outdoor furniture, great price. Good communication, delivered to final location easily.
Really fast delivery
Really fast delivery, great outdoor lounge furniture with no assembly. Nice thick cushions unlike some outdoor furniture. Really happy with my purchase!
Great outdoor set
Great outdoor set! Its very comfortable, lightweight (super handy) looks great in real life and sturdy!!! 5 stars. It arrived when it said it would even on pre order, updates for delivery were good and the team who delivered it were great too.
Good product. Bad after sales service
I pre ordered some items and was given an expected due date.
Close to 2 weeks after that date I was still not notified so I went back online and found they were selling the item now and it was in stock.
I waited another day and went online again. The same items were listed as low stock so I called.
The gentleman on the phone was very surprised to hear that no one had contacted me.
10 minutes later I was notified that I could collect. I was told to reply to the text and the pick up address would be supplied. I was expecting an Eastern creek address but was given a Lidcombe address which was 3 times further from my home.
When I get there, there is no signage to advise where to collect from. 15 minutes later I found someone who could help.
My items were not ready and I waited a further 30 minutes for them to bring them out
Alice's customer service was excellent
Alice's customer service was excellent, our goods had some minor issues and it was promptly replaced with a new one.
Fantastic quality furniture.
Fantastic quality furniture.
We received what we ordered true to pictures and measurement given.
Well packed with no damages.
It did arrive a little later than we expected thou
I was really happy with my experience
I was really happy with my experience! I’m always worried about ordering furniture online, but I was verryyyy pleased with my purchase. I also had a really nice man support me through the process, he even told me how big he was and how much room would be on the couch! Went to the next level! Thank you!
Good Service
We ordered a chair, pre-release, and whilst the launch was late, we were kept up to date with progress and the chair was eventually deliver on the updated date.. My wife nd I are delighted with the chair and the quality of the product.
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