We got the MENDOZA Outdoor Lounge 5 Seater set made from Acacia wood with Beige cushions. The price was great for this Scandinavian design furniture. Delivery was smooth within a week. Assembly was ea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
6 piece outdoor lounge delivered in just a few days! Was amazed by the careful and compact packaging… all in 2 large boxes…so easy to handle ! No assembly required! Looks great in our new outdoor... See more
Run if you can!!! Company never provide any support, have changed busines name ( alice's gardens for alice's outdoors), website is out of service, phone number disconected, i am sendind 3 months ema... See more
We are really pleased with our new Chicago setting. The quality is great. The delivery packaging was very secure and well-protected, ensuring everything arrived safely. The chairs come already built a... See more
Company details
About Alices Outdoor
Written by the company
ALICE'S OUTDOOR AIMS TO OFFER THE RIGHT PRODUCT AT FRIENDLY PRICES FOR YOUR SHARED AUSSIE OUTDOOR MOMENTS!
Alice’s Outdoor is the eCommerce one-stop shop providing quality European designed outdoor furniture at affordable prices including: Dining Sets, Sun Lounges, Umbrellas and Gazebos and Trampolines. The company ships Australia-wide. Customers can also enjoy 14-day return if they changed their mind.
Alice’s Outdoor was launched in Australia in June 2017. Owned and operated by an Australian Entrepreneur, Alice’s Outdoor Australia is an independent entity from the European group, which has been operating for more than seven years and offers a broad range of products such as outdoor furniture, trampolines, inflatable swimming pools, heaters, barbeques, and gardening equipment.
Contact info
270 Victoria street, 2010, Darlinghurst, Australia
- 1300 827 171
- service@alicesoutdoor.com.au
- alicesgarden.com.au
Only thing I can fault was the pre…
Only thing I can fault was the pre order delivery date was pushed back by a month which wasn’t ideal
September 12, 2023
The product was really nice at a great…
The product was really nice at a great price. Delivery and communications were good. So well done guys!
September 12, 2023
Excellent customer service and beautiful outdoor furniture
Really incredible customer service. DAVID was super helpful through my online purchases. The furniture the outdoor Bahia range is absolutely stunning. Way better than the pictures. Really good quality and great price stunning Furniture so happy!
October 9, 2023
Unprompted review
David you have by far the best customer…
David you have by far the best customer service I have ever received. Thank u for all your help. If it was not for you, I would not have purchased my new outdoor lounge.
September 21, 2023
The product itself is great
The product itself is great. Reasonably easy to set up and the quality of the chairs and table is great. The only reason it was not a 5 star experience involves the delivery being delayed by a week (not the company’s fault).
September 22, 2023
Fantastic product
Fantastic product, I love it! The only reason it didn't get 5 stars was the incredibly long time it took to be delivered which was the only downside.
September 12, 2023
The product is amazing and delivery was…
The product is amazing and delivery was pretty quick and easy
September 14, 2023
Beautiful quality and lovely design
Beautiful quality and lovely design !
Looks fantastic
Thankyou bro much !
September 13, 2023
Just a small issue
Only had one chair delivered when the order was for 2. Had to ring company to follow up. Delivery was prompt once problem was recognized.
September 14, 2023
Rocking chair
Friendly helpful staff, chair was available for pickup a little earlier than estimated.
September 13, 2023
Perfect Rocking Chair!
I love the rocking chair it is absolutely beautiful!
Pre-order took a while as I purchased as a baby shower gift and there was a delay with my order.
September 12, 2023
Highly recommend
Great quality, exactly as pictured and super comfy. Arrived before due date
September 12, 2023
Happy with our MENDOZA Outdoor Lounge
We got the MENDOZA Outdoor Lounge 5 Seater set made from Acacia wood with Beige cushions. The price was great for this Scandinavian design furniture. Delivery was smooth within a week. Assembly was easy and instructions were clear. The lounge is beautiful. The cushions could be softer but for outdoor lounge it is fine. The finishing is of high quality and the acacia wood colour is gorgeous. We definitely recommend Alice’s Garden.
September 8, 2023
Perfect service and very good and quick…
Perfect service and very good and quick communication. Very client - service orientated and refreshing that this still exist
September 3, 2023
Very easy order
Very easy order, products matched website images and descriptions.
Love the fact that Alice's Garden uses courier deliver, Not Australia Post.
Very happy
August 13, 2023
Fast delivery and item I ordered is…
Fast delivery and item I ordered is excellent. Highly recommend.
August 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.