I live in the USA and received a letter from Irving Stone at Alison Law Solicitors. I never heard of them and did not solicit any help. The letter states they have a client that passed away 4 years ag... See more
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Finally, My brother received VISA successfully. Thanks a lot team for your help. We had no hopes since we had two times refusal. Your help throughout the process is much appreciated. We are real... See more
Company replied
The staff at Alison Law were so professional, and helpful with our case. Shelley Karim was our contact with the company, she made a very stressful situation so easy to work through, explaining th... See more
Company replied
Alison Law and Mohamed Mohamed have been extremely helpful. They’re helping me get a visitor visa for my foreign girlfriend where other agencies have failed. Secondly they’re assisting in my eli... See more
Company replied
Company details
Written by the company
Alison Law Solicitors is an independent firm dedicated to providing our clients with optimum legal expertise and exceptional customer service. Client care is at the heart of our business, and we take pride in the relationships we build with our clients. We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a Free Initial assessment for all initial enquiries and, most importantly, no hidden costs. We are proud to have 6 offices across the UK, and aim to expand our presence and provision of services with further offices to be opened in the foreseeable future. Our growing team of legal experts are available to help countrywide, across a range of areas.
Contact info
United Kingdom
- Hello@alison-law.co.uk
- alison-law.co.uk
3.1
Average
914 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Wright where do I start !my own fault…
Wright where do I start !my own fault for not taking seriously the reviews on Google ,and especially talking to them on a phone they was so quickly to have excuses for bad reviews.i applied for my partners tourist Visa ,they was so fast to take money ,than it all started ,so called "solicitor"made so many mistakes I had to correct them and no once but few times and silly ones , second the legal aid so rude no manners at all ,kept asking me for statements even it was sent and they still kept asking it feltime they just messing around and pretending they are actually doing anything! second I did all covering letters ,after all submition i ramg solicitor asked to chase them down ,and they said they cant...so again i took it all to my hands and rang visas my self ,so they chased it up ,and now we had visa refused becouse they did not provide all papwr work what was. Sent to them by us !so don't waste ur money ,I will be taking this matter higher up for full refund as I have all emails and evidence......
July 18, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
I spoke to Mohamed
I spoke to Mohamed, he was really helpful and quite knowledgeable. He answered all my questions and pointed me in the right path. I 100% recommend Alison law solicitors
July 18, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Great experience with Arsida
Great customer experience. The intake advisor (Arsida K.) I spoke today took the time to listen to me, address all my concerns and explain through the process to me, very grateful and happy with the service.
July 15, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
AVOID THIS FIRM
They just ignore me. No response by email. No matter how many times we call and are told we will receive a call back, we never hear back. It's so bad I have had to do some searching online in case we have been scammed. They don't contact, they don't give updates on important information, as far as I'm aware, they have done nothing for us other than send an email that we could have sent ourselves.
July 15, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
- great customer service
- great customer service
- helpful advice
- extremely supportive and generous
July 12, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
An employee from Alison law rang me and…
An employee from Alison law rang me and stated that if I remove my review that they will give me some of my money back and if I don't than they will not. I told them that I will not remove my review because I don't wish this to happen to people as it is not fair, and tbf it's quite disgusting that they are doing this to vulnerable people. Please check the reviews and credibility of law firms before u make any payments.
July 13, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
Excellent service and very detailed help
Excellent service and very detailed instructions on how the process is, extremely informative and helpful initiative to curtail to the needs of our case.
July 1, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Hi my name is phil I rang and talked…
Hi my name is phil I rang and talked mahamad he was very professional about the laws and the prices so if you want advise then I would gladly say he knows what he is talking about
July 9, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
The website details are incorrect
I may have misunderstood what was explained to me when I asked whether this law firm could take my ASB matter.
My original review has been modified as I do not have time to defend any possible "defamation" action against me.
July 5, 2024
Unprompted review
Reply from Alison Law Solicitors
Dear Velda. Our website is correct. However you do not meet the qualifying criteria. Your review will be challenged as you are not a client and were rude to the staff. UPDATE> We have reviewed the conversation and we clearly explained our stance with your case. We can do these cases but you would not qualify based on your circumstances. Im failing to understand how that is our fault and we deserve a poor rating? We will pursue this defamation further.
We had dealings with Alison Law that…
We had dealings with Alison Law that they fulfilled in a professional manner. We were happy with the service that they provided.
July 4, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Straight to business
Riz Ahmed was an amazing and charismatic advisor, he was fast to retrieve information and made me feel comfortable talking to me and assured me of any thing that I should remain cautious of, I’d definitely call again and consider making him my full time lawyer.
June 24, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
The service is awful
The service is awful. Please could you communicate back to your clients sometimes. Replying nothing is not helping. Full fee however been taken straight away.
June 21, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
Unprofessional - Couldnt get the job done
Completely unprofessional. Paid for 5 visas in total. The forms that were filled in by Alison Law were incorrect and provided the incorrect information - probably in an attempt by them to have our visas rejected (for example, indicating we dont have any accommodation in the UK, despite this being untrue, us telling them that and them insisting its fine to state this even though its a requirement to have accommodation available in the UK for our visa categories). Luckily, we didnt trust them and landed up submitting our own, CORRECT visa applications which was successful on the first attempt, WITHOUT their help. They also were initially very responsive UNTIL WE PAID, then silence - we had to follow up multiple times and they only PARTIALLY replied when I escalated the matter to their chairperson. Then they continued to be unresponsive again. To this day, I havent received a response to all of my questions. Its as though they dont understand what they're doing. The contract also says they must respond within 48 hours and I havent received any responses from them. I am taking legal action in the Small Claims Court. I have also reported them. I encourage all that have been prejudiced by this unprofessional firm to do the same. If you are not a client yet, dont think you will be the exception to the rule. The positive reviews are fake, without a shadow of a doubt.
February 1, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
Avoid at all costs
Avoid at all costs
I contracted Alison Law to handle my family visa and paid them 6,500 GBP for these services.
At first, as many other comments have suggested, their sales staff were very pushy and to our detriment we paid them thier fees upfront.
At this point, things took a turn for the worse. Alison Law made multiple promises to issue us with documentation and clarify UK family visa requirments. These promises were either not forthcoming nor adequate.
After having ignored our questions for more than a month and multiple errors having been discovered in formulating the forms (from the information we gave them accurately) we decided to cancel thier services rather than predujice our case. We can show evidentially that the forms they planned to submit did not meet the plain letter of the law and were doomed to fail.
We then requested a refund. We were told by Alison Law that they would respond with a decision in 10 business days. They then proceeded to ignore us completely and to date have not responded to our request for a refund.
Alison Law claim that they have delivered the service and the contract entitles them to the full fee. However, it is clear that they have delivered a sub-par service and no contract can permit a law firm to malperform and then claim protection under a contract.
In particular, Alison Law charged us handsomely for a dependent visa application. As far as I can tell this application was never even drafted. The amount of work performed was trivial, yet they have shown no shame in taking thousands of pounds for this contrived service.
I can't state this any more clearly, do not use these lawyers. You will very likely regret it and waste large sums of your hard earned money.
February 6, 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
Professional service
Mohammed has handled my queries with warmth and competence , his knowledge and insight have been reassuring during a very difficult and challenging process.
Incredible professional customer service.
Highly recommended
June 17, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Very appreciative of the help from…
Very appreciative of the help from Alison Law in pushing my application through to result in a quicker response. They helped overcome the issue of the home office losing our biometrics which we couldn’t have done on our own.
June 10, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Exceptional first contact with Hussain Ansar
FAO Hussain Ansar
Hi Hussain,
I am writing to thank you for your guidance at the beginning of our quest to find the right immigration solicitor to deal with our case. Of the 6 or so companies I spoke to at that time, you were the only one to suggest the FLR route (based on private family situation) while all others stated that we had to go for the spouse visa and that my wife would have to return home first before starting that application.
Last night we received the email confirming that my wife has been granted her visa and we are over the moon.
So thank you again for your help and guidance at that very stressful time and the efficiency with which you dealt with our case while it was in your hands.
I would like to recommend you personally to others who are seeking advice. If you are happy for this to happen please let me know.
Thanks again,
Martin Lindsey-Clark & Laeka Dewi.
07492238133
December 19, 2023
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Its really handy having free solicitor…
Its really handy having free solicitor advice, Riz gave clear & informative help, will definitely use again.
June 13, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
SPUOSE VISA - SUCCES
Fariha helped us and guide us very much for preparing and submitting the VISA application.
Also, the entire team from Allison was helpful through the process.
My wife received the VISA within 12 weeks.
March 28, 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
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