Good service. Yet to see results from products bought. Micro ingredients pumpkin seed oil and palmetto and separately powder supplements for peri and menopause by ebor
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My package was not delivered to my address, with a Royal Mail proof of delivery picture showing a door that is not even on my road. RM mix up surely but despite contacting The Find twice haven’t hear... See more
Good service, item received very fast and was exactly as on description. I took one start off as communication about order is very poor. There is no information about progress on your order. I’ve just... See more
Company replied
Such a wonderful company! Don't let the limited number of reviews put you off! I was looking to find my Emma Hardie fash wash at a discounted price & stumbled across this site. It offered the most con... See more
Company details
Written by the company
A LITTLE FIND is the home of conscious living, we take pride in being an online-only department store selling a mix of sustainable products across Beauty, Home, Lifestyle, Wellness, Kids & Tech. We are a UK based independent founder led business, who carefully source innovative, sustainable products from unique brands that work to enhance our customers' everyday life.
Contact info
Moor place, 1 Fore Street Avenue, London, EC2Y5EJ , London, United Kingdom
- customer.support@alittlefind.com
- alittlefind.com
2.9
Average
95 reviews
Hasn’t replied to negative reviews
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Product as described, arrived on time
Product as described. Received on time at a very good price.
June 24, 2024
It was a very fast delivery. And quality of product and price was fantastic.
It was a very fast delivery.
June 12, 2024
A perfect transaction
The whole process from ordering to prompt delivery was perfect and I could'nt fault it
May 28, 2024
Fabulous service
Placed an order with standard delivery mid-afternoon on the Sunday before the last bank holiday. Much to my surprise I had an email on the Monday saying my order had been dispatched by tracked 48 service and even more amazingly it arrived on Tuesday afternoon. Fantastic range of products with fabulous service.
May 26, 2024
Amazing collagen and zen…
Amazing collagen and zen supplements.Great tastes.Fast delivery.I will definitely keep buying.
May 1, 2024
Thank You!
I'd like to give a shout out to the customer services team and Sophie in particular who was really helpful in tracking down my order and getting it delivered. When it first didn't arrivie I was regretting my purchase especially as I had made some other purchases from other websites that were delivered promptly. To be fair I think the issue was actaully with the courier service but Sophie and her team worked their magic behind the scenes and I recevied my parcel on Monday just gone.
April 22, 2024
Unprompted review
Order not sent, emails ignored
Placed on order 6 April, over 2 weeks later and I've heard nothing since the confirmation email. No replies to my follow up email sent 5 days ago. Please avoid this company!
April 23, 2024
Unprompted review
Reply from A LITTLE FIND
Dear Customer, I am sorry to hear that your order hasn't arrived. Please can you send an email to customer.services@thefind.co as I can't see any email from you, and we will get this sorted promptly, - Customer Services Manager.
Good source for US products
I ordered some Lanshin products who are USA based so would have incurred duties if ordered from source into EU. Ordering from an EU based supplier of the products was easy and shipping status was regularly updated plus shipping time was pretty fast.
March 28, 2024
My order was delivered to the wrong…
My order was delivered to the wrong address, no notifications on when and where it was, not even through the Shop app, till now I have no idea where my order is.
March 25, 2024
Reply from A LITTLE FIND
Hi Isaack, I am sorry to hear your order was delivered to the wrong address. Please can you send an email to customer.services@thefind.co and we will get this solved - Sophie, Customer Services Manager.
Very quick delivery and service
Very quick delivery and service. Just didn’t receive a confirmation email for the order.
March 25, 2024
The product is very sticky and bad
The product is very sticky and bad. I wish I could get my refund.
March 29, 2024
Absolutely five star plus .
Absolutely five star plus .
I purchased an item over a year ago and had a problem …. Sophie went above and beyond to solve it for me .
Customer service was outstanding…..
March 26, 2024
Unprompted review
Excellent service
February 27, 2024
Thankyou great service
February 28, 2024
Horrible quality
Plug came in broken. Makes lots of noise. Very cheaply made. Email to return it and got no answer.
February 27, 2024
My product was exactly as described
My product was exactly as described, well packaged, and arrived in good time. I would be very happy to buy from A Little Find again.
January 25, 2024
I ordered some Geranium Shampoo on 13th…
I ordered some Geranium Shampoo on 13th January and received confirmation it had been dispatched on the 14th January. The tracking information says it got as far as Royal Mail on 14th January. I have still not received it now 6th February. I have emailed Sophie who has said she is looking into it. My last email asked for a refund as it doesn't look like it will ever get here! Still no refund.
UPDATE! I have now received a refund and an email from Sophie apologising for the delay.
January 13, 2024
Unprompted review
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