Just wow .Was unsure about using this site as i have never ordered before.100% recommend buying from them and it wont be my last purchase .Fast delivery and even a return label enclosed
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’d never heard of this place but I found them through google, new balance trainers can be a pain to buy because a lot of the time you have to go direct to new balance and their delivery service isn’t... See more
Company replied
Absolutely fantastic service! I purchased a tracksuit instore for my son which turned out to be too small but I couldn’t go back to store with it as i live 3hours drive away. I contacted them and they... See more
Company replied
I only found this website by accident through a Google search on a specific product I was looking for.. I was a bit wary with mixed reviews however ordering and delivery was easy. Email confirmations... See more
Company replied
Company details
Written by the company
Welcome to Alive & Dirty, the official online store for Dirty Menswear and Kidswear. Stocking the best of fashion and sportswear from New Balance, Frequency, Cruyff, Under Armour and many more, as well as offering the finest from outdoor brands Mountain Equipment, Columbia, Berghaus, Trailberg and more.
Contact info
2-4 Sherbourne Square, L36 9UR, Liverpool, United Kingdom
- 01515417610
- customerservice@aliveanddirty.co.uk
- aliveanddirty.co.uk
4.6
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff so helpful this company is…
Staff so helpful this company is fabulous everything from buying in shop or on line or returns is the most easiest company I have ever dealt with I would definitely give this staff and company 100% favourite place to shop well done to everyone
March 3, 2025
Reply from Aliveanddirty
Wow, thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with both our in-store and online services. Our team works hard to make the shopping and returns process as smooth as possible, and we’re so happy to know that it’s made a difference for you. Your support means a lot to us, and we can't wait to welcome you back soon!
Recently bought 3 men T shirts
Recently bought 3 men T shirts and picked up from store so no postage dirty have a good selection of what’s up to date for the lads.
March 3, 2025
Reply from Aliveanddirty
Thank you for taking the time to share your feedback! We're glad to hear that you’re happy with your recent purchase of the men’s T-shirts and that the in-store pick-up experience was convenient for you. We strive to keep our selection fresh and up-to-date, so it’s great to know that you found something you liked. We look forward to seeing you again soon!
Brilliant
Was dubious at 1st.. Alive & Dirty keep doing what your doing...you've got great customer service and perfect delivery timing...love my New Balance 327 trainers
Cari 👍🏽
February 11, 2025
Reply from Aliveanddirty
Hi Cari,
Thank you so much for your kind feedback! We’re so happy to hear that you love your New Balance 327 trainers. We know that trust is earned, so it means the world to us that you’re pleased with our customer service and delivery timing. We’ll keep doing our best to ensure you always have a great experience. If you ever need anything else, don’t hesitate to reach out!
Thanks again and enjoy your new kicks! 👍🏽
👍👍👍👍👍👍👍👍👍👍👍👍
February 10, 2025
Reply from Aliveanddirty
Thank you so much for the thumbs up and support! We’re thrilled to know that you had a great experience with us. Your feedback means a lot, and we can’t wait to continue providing top-notch service. If you ever need anything in the future, feel free to reach out. Thanks again for sharing your experience!
Reply from Aliveanddirty
Thank you for your positive review! We’re thrilled to hear you enjoyed our fast service, delivery, and discounts. Your recommendation means a lot to us, and we’re grateful for your support. We look forward to serving you again soon!
Delivered on time
Delivered on time
. Kept well informed about delivery date and time. Excellent
February 6, 2025
Reply from Aliveanddirty
Thank you for sharing your experience! We’re so glad to hear that your delivery was on time and that you were kept informed throughout the process. Providing excellent service and keeping our customers updated is always our goal. We appreciate your feedback and look forward to serving you again!
Reply from Aliveanddirty
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we’re grateful for your feedback. We look forward to serving you again soon!
The seller is really excellent
The seller is really excellent, the service is good and the delivery is fast. I bought a pair of EA7 brand shoes, the size is just right, it is genuine, I will buy again next time
January 20, 2025
Unprompted review
Reply from Aliveanddirty
Thank you so much for your kind review! We're thrilled to hear that you’re happy with your EA7 shoes and that our service met your expectations. We pride ourselves on offering high-quality products and fast delivery, so it's great to know that it made a positive impression. We look forward to welcoming you back for your next purchase!
Click and collect was great ready to…
Click and collect was great ready to pick up next morning staff in store very helpful and amazing customer service
January 13, 2025
Reply from Aliveanddirty
Thank you so much for your kind feedback! We're thrilled to hear that your Click & Collect experience was smooth and that you found our staff helpful. We pride ourselves on providing excellent customer service, and it's great to know we met your expectations. We look forward to welcoming you back soon!
Reply from Aliveanddirty
Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with us. We look forward to serving you again!
Reply from Aliveanddirty
Great to hear you are happy with your product and our service as our aim is to please! Really appreciate your feed back thank you, A&D Team😊
Reply from Aliveanddirty
Thank you so much for your kind review! We're thrilled to hear you had a great experience. Your support means the world to us, and we can't wait to welcome you back again soon!
Absolutely fantastic service
Absolutely fantastic service! I purchased a tracksuit instore for my son which turned out to be too small but I couldn’t go back to store with it as i live 3hours drive away. I contacted them and they said i could exchange via post. It was all sorted within 2 days with a bigger tracksuit delivered to my door. Amazing, fast, reliable service so close to Christmas too!
December 20, 2024
Unprompted review
Reply from Aliveanddirty
Thank you so much for your amazing review! We are so glad to hear that your experience was so positive. We hope to see you again soon!
Reply from Aliveanddirty
Thank you for your fantastic feedback! We're so glad to hear you're happy with the Flux tracksuit. We appreciate your support and we are looking forward to serving you again soon!
Speedy delivery
Speedy delivery, the cap is good quality and good design. It is a gift and they will love it.
December 5, 2024
Reply from Aliveanddirty
Thank you for the wonderful review! We're thrilled to hear that you're happy with the quality and design of the cap. We hope the recipient loved it! We appreciate your feedback and hope to serve you again in the future.
Reply from Aliveanddirty
Thank you so much for your kind words! We're delighted to hear that you were happy with our quick and efficient service. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Quick delivery & great service
November 6, 2024
Reply from Aliveanddirty
Thank you so much for your kind words! We're delighted to hear that you were happy with our quick and efficient service. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Great product (Paramo) discounted and…
Great product (Paramo) discounted and delivered promptly
November 5, 2024
Reply from Aliveanddirty
Thank you for your fantastic feedback! We're so glad you're happy with your Paramo product, and it's great to hear that the prompt delivery and discount made your experience even better. We truly appreciate your support and hope to serve you again soon!
First time order
I only found this website by accident through a Google search on a specific product I was looking for.. I was a bit wary with mixed reviews however ordering and delivery was easy. Email confirmations sent straight away and delivery very quickly and kept up to date. Would use and recommend this company again
November 4, 2024
Reply from Aliveanddirty
Wow, thank you so much for your kind words! 😊 We are thrilled to hear that you had such a great experience. It really means a lot to us to know that we're hitting the mark. Looking forward to seeing you again soon!
Twice iv purchased and great service…
Twice iv purchased and great service fast delivery highly recommend and prices are great too
October 31, 2024
Reply from Aliveanddirty
Thank you so much for your continued trust and kind words! We're thrilled to hear that both your purchases went smoothly and that you’re happy with our fast delivery and competitive prices. Your recommendation means the world to us, and we look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.