All Access Tickets Reviews 

105
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Scammers selling tickets to events that don’t exist. Spain are playing England in MADRID on 15/11 not BARCELONA

Rated 1 out of 5 stars

Unacceptable service. Rude salespeople. Dishonest scalpers. They must hate their jobs and lives because every single one of them were argumentative and derisive. (1) They do not deliver by g... See more

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Rated 1 out of 5 stars

I can see why this company has very very very very very bad reviews you are supposed to be professional in your duties but you are obviously not when innocent Passers walk by and you’re shouting rude... See more

Rated 1 out of 5 stars

Never receive voucher/rebate promissed. Never receive benefit packet/ membership info. Paid $75 for a $30 @ the door ticket. Show was a school sponsored performance of my 10yr old niece's dance scho... See more

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1.2

Bad

TrustScore 1 out of 5

105 reviews

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1.2

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(105)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

The tickets we were sent were NOT VALID!!!

The tickets we were sent were not certified nor valid for entry into the Empower Field at Mile High stadium. At the gate the employees stated the barcode was not a valid entry barcode. We attempted to go to the box office and have our tickets retrieved, but our names were not on the tickets so they were unable to get our tickets. We attempted to call all access tickets emergency phone number several times for resolution with no returned call. I have emailed them with no returned email. This company is very unprofessional. DO NOT USE THEM!

September 16, 2019
Unprompted review
All Access Tickets logo

Reply from All Access Tickets

hi Hannah, we are sorry to hear about your experience. We have no record of any call to our after hours office line. Please give us a call at our regular office line we will be happy to investigate and get you a speedy resolution. Also please provide your order number so we can find you in our system! Thanks

Rated 1 out of 5 stars

Don't every do business with All Access Tickets

This company will mislead you to believe you are buying tickets from Ticketmaster, and they charge you double the amount of the ticket. We bought concert ticket from them and they charged us $257 per ticket and a $318 service fee totaling $1,355. We could have bought the same tickets from tickmaster for $136 a piece totaling $544. Big rip off do not buy from this company. I seen multiple other people make the same complaint about this company, and the company has no remorse for actions.

August 8, 2019
Unprompted review
Rated 1 out of 5 stars

Sold me a ticket that did not exist

Sold me a ticket that did not exist! When I reported the charge to my credit card company, the seller had the audacity to report that I was lying and had "buyer's remorse." They claimed that they had "upgraded my ticket" to the row actually did exist; however, that was not the case. In fact, they sent me through email, on the day of the event, tickets to a row that still did not exist. BEWARE! Go with Ticketmaster every time to avoid scammers.

July 30, 2019
Unprompted review
Rated 1 out of 5 stars

Let's just say dont waste your time…

You could look me up by my name, I mean the gentleman I spoke with today in fact found my order by looking up my name took him few minutes because you have two different systems to look through.
Based on All Access answer to my review This review fact is about All Access Tickets where I did purchase my tickets from even says All Access on my credit card another way of deception by this company. And trust me, at the bottom of their answer it states they would be happy to resolve any conflicts; no they wont another deception.

Let's just say dont waste your time buying tickets from these belligerent incompetent non professionals 1) prices are higher then anyone else 2) they front their internet page like your ordering from Ticketmaster but it's Ticketmeters 3) when a venue is canceled they still try to charge you shipping fees for something you never received or will ever attend and they refuse to give back even though the host of venue assured no fees would be charged. COMPLETE LACK OF CUSTOMER SERVICE DO NOT USE THEM.

July 1, 2019
Unprompted review
All Access Tickets logo

Reply from All Access Tickets

Hi Susan,
I'd be happy to look into your issue further but you did not provide an order number to reference so we can not even verify if you are in fact our customer. In regards to your review:
There seems to be some confusion with where you ordered your tickets from. We are not ticket meters. We are all access tickets. You are reviewing our website, when it appears based on your review that you did business with ticket meters. A marketplace like amazon or ebay on which we are an active seller. We are not responsible for the marketing branding or facilitation of sale on that site, we simply list our inventory on an exchange that is syndicated to thousands of websites across the country like ticket meters. It appears your issue is with them. Please contact us if you need assistance finding out how to direct your review to the appropriate channels. We apologize for the inconvenience and look forward to helping you resolve your issue.

Rated 1 out of 5 stars

Scums of the Earth!

If I could give a negative star I would! They are master manipulators and master deception artists! They are such an atrocious business that the only thing they are good at are being belligerent and condescending. Their “customer complaint” department is probably larger than their sales department. They prey on confusing people. They prey on people who are distracted when buying legitimate tickets. They’re ruthless. You’re at Ticketmaster or other legit sites and click one wrong link and then you get diverted to one of their 3rd party sites. FYI they have tons of 3rd party sites that are linked to them. Then this 3rd party site is made to replicate Ticketmaster and other legit sites. It’s fraud by deception.

May 17, 2019
Unprompted review
Rated 1 out of 5 stars

Inflated prices-Do Not purchase!

DO NOT purchase tickets through All Access. Their prices are inflated 4x what other places are charging. There is absolutely no refund possibility. This place is a scam. Go elsewhere for your tickets!

February 12, 2019
Unprompted review
Rated 1 out of 5 stars

I also would leave a 0 star rating if…

I also would leave a 0 star rating if possible. Outright thieves. My husband paid $2500 for a Lion King Show in Spokane, only to be told after being charge that the show was cancelled. This was lie. We made other plans and upon returning from a vacation out of the country that in fact the show had not been cancelled. We had made other plans. They refused to refund the charge - made a deal with my husband that they would refund the charge for a $1000 credit. Totally unreasonable. DO NOT EVER DO BUSINESS WITH THESE CROOKS!

February 2, 2019
Unprompted review
Rated 1 out of 5 stars

These people are theif's but so is…

These people are theif's but so is Ticket Magic for allowing them to sell on their sights. Neither company wanted any responsibility for not delivering the tickets as they said they would. I received tickets less than three hours before the concert and impossible to get to in time. They charged three times the price and didn't deliver and they do not care. they should be blocked and not allowed to sell.

September 20, 2018
Unprompted review
Rated 5 out of 5 stars

ALL ACCESS TICKETS ARE THE BEST......

Darren found me the best tickets ever for 'Hamilton' and saved me so much in service fees. Would 100% recommend All Access Tickets and the only company I shall purchase from...looking forward to 3 more concerts with tickets via All Access Tickets.

August 21, 2018
Unprompted review
Rated 1 out of 5 stars

Unreliable Service

I would leave 0 stars if I could. I’ve only ever left positive reviews for companies, but I feel bad for anyone choosing AXS for tickets. I ordered tickets for a show in NY (I live in CT) and I received my tickets by email FOUR minutes before the show was scheduled to start. Obviously, I didn’t set out for NY seeing as I had no tickets by the time I needed to leave. I reached out a few times the day of the show and conveniently no one got back to me. The following day, I called to let them know that I missed the show due to their poor customer service and waited on hold several times. The representative was very nice, but did not refund me, and promised that her “supervisor would call me tomorrow to resolve the matter”. No one ever called, I was never refunded, and most importantly, I missed the concert. Thanks..

July 15, 2018
Unprompted review
Rated 1 out of 5 stars

These crooks raped me on concert…

These crooks raped me on concert tickets that weren't even on sale to the general public yet, and then tacked on $500 on each ticket for fees. When I figured out how bad they had fleeced me, I called and requested a refund. They said "No Refunds - All Sales are Final." They use misleading websites and trap consumers who think they are dealing with someone else. Do not do business with these crooks.

March 28, 2018
Unprompted review
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Reply from All Access Tickets

John, we are sorry you had a negative experience with our company. Unfortunately all sales are final and there is a massive disclosure on every page of our website stating so. The reason all sales are final, is because we are a decentralized marketplace with multiple sellers listing their seats for sale on our exchange. In order to provide our customers with the highest quality assurance when they place their order, we guarantee the sale of the ticket on both ends, the buyer and the seller. This ensures the integrity of your ticket.

Rated 4 out of 5 stars

I bought tickets for my daughter for an …

I bought tickets for my daughter for an event downtown. These two seats were literally the only ones left anywhere online. So I shelled out $600 for two seats with a face value of $75 each.

Then, I saw these reviews online and was sick. I was raped on the price and now I had reason to believe that I was about to be completely ripped off. I spent the next 6 weeks worried that I had been screwed and I called them several times. They never called back or emailed when they said that they would and out of 4 people that I spoke to, only one was rude, the others were very nice.

About six weeks later, three days before the event I called them and they told me that the tickets were ready for pick up at the box office and that they had been upgraded. So I went to the box office and got the tickets. They had in fact been upgraded to seats on the main floor, dead center about 5 rows back! The value of these tickets was $160 each so I felt some real relief because It turned out that I had only been half raped on the price.

Bottom line is that they did do what they said they would do. In fact, they did better. The only reason that I did not give them 5 stars is because of the insane price that I had to pay.

November 27, 2017
Unprompted review
Rated 1 out of 5 stars

Bought tickets through this company to …the killers

Bought tickets through this company to see the killers in Las Vegas on Feb 3rd. I've been to every killers concert in Las Vegas since their first album. After the mass shooting on October 1st in Las Vegas we decided we do not feel safe going to a concert in Las Vegas any longer and called for a refund. Here are some of the things that were said to us by managers Alex and Darrin from All access Tickets.
"We don't refund tickets because your scared, plus the concert is 6 months away from now" "29,999 other people are not afraid to go to the concert so you shouldn't be either" "you should have bought ticket insurance for this exact reason" yeah like we knew someone would shoot 58 people at a concert. Darrin equated this to the same as being in a car accident for a reason to not want to attend a concert. Darrin is lost in the money behind this company and cares about nothing else and no one else. Bottom line this company is heartless, ruthless, and completely disconnected to their client base. After Darrin telling me if I actually called the merchant who took our payment I could get a refund through them that was untrue also, as they have to have approval from All Access Tickets to give the refund which Darrin would not provide. Tracey the manager of the company who took our payment said that All Access Tickets doesn't think they can sale the 2 tickets in the 6 month timeframe and that it's too close to the date of the concert, yet 6 months time according to Darrin is enough time to feel comfortable attending a concert after the biggest tragedy in our city's history. Darrin also offered to resale the tickets for me even though he feels that 6 months timeframe to refund them is not an appropriate amount of time to garner a refund, makes total sense right? Never ever ever buy tickets from All Access Tickets or Ticket Liquidators.

October 18, 2017
Unprompted review
Rated 1 out of 5 stars

Bought tickets online from …paperstubs.com

Bought tickets online from Paperstubs.com for a concert that the tickets are not on sale for yet. The event venue said they do not sell tickets that way and suggested getting a refund. Paperstubs.com isn't responsible because the tickets are actually from allaccesstickets.com who is not responsible because of the terms and conditions on paperstubs.com's website. AAT suggested buying insurance from Allienz Global, but before I did that, I called my credit card company who has opened a case because they noticed the "red flags" right away. I was a nieve consumer and was scammed out of tickets for a concert that cannot be legit because the venue told me directly they only sell actual tickets through their website. Such bad business. Karma will come back around and get these scammers. I hope my credit card company gets them too! :)

September 25, 2017
Unprompted review
Rated 1 out of 5 stars

Unacceptable service

Unacceptable service. Rude salespeople. Dishonest scalpers. They must hate their jobs and lives because every single one of them were argumentative and derisive.

(1) They do not deliver by guaranteed delivery day, and insist that the fine print says they only guarantee tickets by the time of the show.

(2) The tickets are double the price of regular tickets. Read other reviews below.

Don't get tricked like we did. This business should go bankrupt.

Also, see Yelp for the company's terrible reviews. Don't take it lightly that so many people have had negative experiences with All Access Tickets.

August 29, 2017
Unprompted review
All Access Tickets logo

Reply from All Access Tickets

Gwen
We are so sorry to hear you had a negative experience with our company. You did not provide a reference number, so I will assist your complaint to the best of my ability. You purchased from the secondary market, so tickets are traditionally sold for a profit above face value. This is communicated to you at every page of the website you ordered from as well as right above the big green button you push before completing your purchase. The price of the ticket reflects the cost of obtaining the ticket as well as the market value of the ticket based on demand. As far as in hand dates are concerned, yes because of the nature of the primary market and the fact that artists, promoters and venues reserve the right to change methods of delivery for tickets as well as dates of delivery up to 24 hours prior to event time. We simply hold to the same standard and provide the same verbiage in our terms and conditions as the primary market does. Fear not, your tickets are guaranteed to be delivered on time for your event. If you have any questions feel free to contact us.

Rated 1 out of 5 stars

Rude

Rude - way overpriced - hung up on me and told me I was out of luck - their website is misleading - when i was stating my case about the tickets- ppl were laughing in the background and told me never to call them again - and were laughing - tickets - told them i found tickets for 39 - and they said - well you paid 300 - enjoy

August 26, 2017
Unprompted review
All Access Tickets logo

Reply from All Access Tickets

Hi Roseanne, We are so sorry you had a negative experience with out company!
Couple of things we would like to address regarding your complaints..
You did not order tickets from our website. Any issues with graphic user interface, user experience, marketing pricing etc would have to be directed to the website. All Access Tickets simply receives orders for tickets they own and list on various websites and fulfills them. , The offenses described in your complaint are absolutely unacceptable and In our 15 years of business, no agent in this office has ever behaved in the way you are describing, With that being said we record all calls for quality assurance, so if you can please provide a reference number so that management can review the call so that appropriate action can be taken we would be glad to do that and get back to you with a resolution.

Rated 1 out of 5 stars

Way overpriced and tickets are not …

Way overpriced and tickets are not clear what you are getting. We bought thinking we were getting front row tickets when we were actually buying into a "lot" and then being assigned seats. Tickets were also not received for 3 months and then took 2 days longer than the communicated release date because they hadn't received the tickets yet. We were hustled out of $1300 dollars plus after fees, etc. and their continuous excuse is "market value". Only use Stub Hub as it is CLEAR what row and seat you are purchasing.

I talked with them several times and asked for a full refund only to be told it was a valid sale. This company was with Ticket Network, who is also conveniently not responsible.

All in all, they will be responsible to take your money for completely inflated tickets but are not responsible for anything else.

June 29, 2017
Unprompted review

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