AllBatteries Reviews 

2,137
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate finding specific or rare batteries, noting that products often work well and meet expectations. People frequently report positive experiences with prompt delivery, with some orders arriving quickly and efficiently, and the ordering process is often described as easy and straightforward. However, a significant number of people were dissatisfied with the company's contact methods, reporting that phone calls go unanswered and emails receive no response. Some customers experienced very slow delivery times, with items often coming from France, contrary to initial expectations. There are also instances of receiving incorrect, defective, or outdated products, leading to issues like batteries not fitting or failing to charge.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting fast and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with the... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over the lack of response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configuratio... See more

Company replied

Rated 4 out of 5 stars

Good product at a competitive price. Only drawback was advice of delay due to stock only available from abroad but this was countered by an accelerated delivery which met my timescale.

Company replied

Rated 4 out of 5 stars

Competitive price and the battery is working perfectly. Yes delivery was initially indicated within 8 working days then after a few days updated to 10-15 working days because the battery was coming fr... See more

Company replied

Rated 4 out of 5 stars

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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3.0

All reviews

(2,137)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i never received it and im still…

i never received it and im still waiting for my refund there communication is terrible they never answer the phone or reply to my answer phone message

November 18, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

Very slow delivery

Very difficult to get to speak to customer services following dissatisfaction over my battery taking 12 days to arrive when 3-4 days suggested at placement of order.

November 22, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

AAA rechargeable batteries are not correct configuration

Ordered two AAA rechargeable batteries for my BT Digital phone. Batteries arrived with correct battery id number but are not correctly manufactured. The 'positive' end of the battery is sunk below the battery casing and will not make contact with the 'positive' connection in the battery compartment. Emailed customer service 12 Nov and tried calling twice but no reply and no one answering phone or calling back.

November 12, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,

The AllBatteries UK Team

Rated 2 out of 5 stars

Unable to contact them.

I ordered a 12v 2ah lawnmower starting battery which arrived well packaged and looked identical to the original Honda battery.
However when I tried connecting it, the spade terminals popped out the back of the connector plug, touched each other and burnt out both wires, and gave me a bad burn on my thumb.
That was a week ago and I've emailed AllBatteries twice (with pics), left a voice message after many attempts at calling with phone never answered.

November 2, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

The price alone made this a great deal!

The price alone made this a great deal. I wanted a replacement for an aquajoy bath lift controller. Aquajoy price £185 for complete unit. After searching around and watching a couple of youtube videos on how to replace the internal battery. Which wasnt to complex. I ordered a replacement battery from Allbatteries at a mere £35 . They did inform me that it would be several weeks as they only make these to order. As they wait untill they have enough on order and make up a big batch of them. Wasn't a problem for me .
The battery was fitted then fully charged and has been working as it should with no issues what so ever.

October 20, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer ,

We are glad that you are satisfied with our services.
Kind regards,

The AllBatteries UK Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. One of the few places that I can acquire this particular battery for my alarm system. Reasonably fast delivery. I used to buy from a uk supplier but found out they were using older outdated batteries instead of an updated version. I haves used this company on at least three occasions and have had no cause for complaint.

September 25, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 3 out of 5 stars

overall good experience although as an…

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configurations and although I bought the right batteries with the correct pin outs they were wrong for my application. Now have to buy yet another pair. Think the website could have a option to confirm configuration befor buying.

October 2, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Please feel free to contact us.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Very easy order process and was kept informed on the progress of my order and delivery through out and delivery was prompt. Would strongly recommend this company to anyone and the price was very competitive.

October 13, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Very pleased with quality and delivery

Very pleased with quality and delivery. Highly recommended to use AllBatteries.

August 20, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Very slow delivery

Very slow delivery, it said the item was in stock on the website but has taken days and still not arrived!

September 1, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Poor delivery communication…

Overall the online ordering is misleading regarding delivery. They do not state that the delivery time 'clock' only starts from when they send out an invoice to the customer, which in my case was 2 days after I placed the order.
They do not state that the goods ( in my case) are coming from France. They state 8-10 days for delivery , the French company dispatching it say 10 - 15 days .

August 18, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

to wait or not to wait

after the initial purchase procedure and delivery waiting period which went smoothly, things went downhill. after the 8 days stated in the website there was no delivery, and no communication from the company. after a few more days i contacted the company only to be informed the delivery was still in transit and may be another 7 or so days, i was given the option to cancel the order which i did, then the next day the delivery arrived. funds were returned and return postage paid, if you are happy with a company who has no communication skills and are willing to wait for the delivery whenever it turns up then this may be a company to use. as for me not again.

May 28, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Panasonic NiCads - no problems.

Items as described, excellent genuine Panasonic product. Did not realise that the batteries would come from France; not a problem, just a few days wait. As these are virtually unobtainable in the UK a short wait was not an issue at all. The equipment they are going in is over 40 years old, back in use after decades!

June 10, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Battery for 1962 MV Agusta 150 bike

I needed a battery for my 1962 MV Agusta 150 bike and was struggling to find a suitable unit. AllBatteries advertised one that would fit and when delivered it went straight in and was charged ready to be used. A small delay on the delivery date but I was kept well informed of the situation. Would use again.

June 12, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 2 out of 5 stars

Do not use

Do not use. It took 2weeks for my battery to arrive from France. ( not UK ) when I finally recieved it it was over a year old.
It's on charge as we speak so I'm hoping it will come up?

June 13, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We deeply apologise for your frustrating experience.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Wish I could give 0 stars

Wish I could give 0 stars. Terrible service. Said that delivery would be at worst 8 days when I ordered and paid for the item. It is now 3 weeks laters and the batteries have not yet arrived.Their support service get annoyed when I ask where the package is. Apparently it has had to come from France and I should know that it will take a long time. Really really bad - avoid.

May 27, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt reliable and quality product at reasonable price

June 3, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Outstanding

Can’t fault this company for speed of delivery and quality service and product. Excellent

May 17, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

4 aH Hedge Cutter Battery


4 aH Hedge Cutter Battery.
Although the delivery time was longer than I had anticipated, the battery was delivered according to the suppliers schedule, The item was very well packed and represented excellent value for money in that it was less expensive than similar items offered on the internet.

May 12, 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

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