Allens E-Bikes Reviews 102

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... See more

Rated 5 out of 5 stars

We went to look at an electric bike, with no intention of buying one for a couple of months. However, Allen was friendly, professional and certainly knew his stuff, very knowledgeable and we were ab... See more

Rated 5 out of 5 stars

Dave was amazing from start to finish! I actually rang him just as the store was closing ( half day ) as I needed a quick purchase for use of an e bike at work and Dave not only kept his shop open fo... See more

Rated 5 out of 5 stars

Fantastic experience at Allens E-Bikes today. Wasn’t intending to actually buy a bike today as it was more of a ‘try some and then go home to think about it’ trip. However, Dave encouraged us to try... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. ​ Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Have just bought my second bike from Dave.

Have just bought my second bike from Allens E Bikes.
As before Dave made the purchase feel very personal from test ride to delivery.
I chose the BGB Buffalo and am delighted with it.
I can't recommend Dave and his team highly enough, you won't be disapointed.

January 17, 2024
Unprompted review
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Reply from Allens E-Bikes

Thank you for your review and enjoy your second bike.

Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service from David. I picked up a 750w warthog from the shop through my works cycle to work scheme, Dave made the process feel effortless and took care of absolutely everything. The day i went to go and pick up my bike, David kept the shop open later than usual to allow me to go and collect my bike after i finished work. The bike had all the attachments i requested fitted by Dave on my arrival and the bike was also fully charged and ready to ride. Massive thank you to Dave and the rest of the team. Amazing service, would highly recommend if you are looking for a new E-bike.

November 22, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for the review and glad to help. Hope your first long ride home was enjoyable. We know you will love your bike.

Rated 5 out of 5 stars

Great after-sales service!

Very friendly and expert advice, and a great after-sales service. After a few days my bike developed a problem (a manufacturing defect with one of the components). Dave went out of his way to resolve this as quickly as possible for me. He even delivered the bike to my front door, all fixed and ready to ride! I would recommend Allen's E-Bikes to anyone.

December 4, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for the review. Glad we got the bike all sorted for you.

Rated 5 out of 5 stars

Everything I needed was here.

From start to finish exceptional service. Wide range of bikes, expert help. Advice and guidance through the bike to work scheme. Tried lots of bikes and no pressure to sell just a clear passion for what they do! Served by Dave, credit to him 👍🏻

December 1, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for your review and enjoy your fabulous E-bike.

Rated 5 out of 5 stars

Perfect Customer Service

Had the bike I wanted when it was out of stock everywhere else. Set at a price that was right. Sent it all the way to Edinburgh at no extra cost which was ideal. Absolutely great customer service and impeccable communication at every stage.

November 8, 2023
Unprompted review
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Reply from Allens E-Bikes

We are glad the bike arrived all safe and sound. Enjoy your family rides on this fabulous cargo bike.

Rated 5 out of 5 stars

We have been looking at folding bikes…

We have been looking at folding bikes to take away with us, Allen’s has lots of bikes and they had no problem letting us test ride. We visited twice narrowing things down, it was no problem and we don’t even order then. Taking our time to reach the final decision between Mirider and Estarli, both fantastic bikes and suited our purposes. I couldn’t actually decide between them, it was my husband that decided we should have the Miriders. Ordered on Tuesday lunchtime and a phone call Saturday to say the bikes were ready. Great! We have just collected them, our choice they offered to deliver, couldn’t be more pleased great service from this little high street shop. Thoroughly worth traveling from Northampton for, definitely recommend them.

November 13, 2023
Unprompted review
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Reply from Allens E-Bikes

We know you will love the MiRiDERS. And thank you for the lovely review. All the best Allen’s Ebikes.

Rated 5 out of 5 stars

Excellent display

They have an excellent electrics bike display
They talked to me through all the different options I had
And they do test drives too
Thank you so much
Agatha B

October 11, 2023
Unprompted review
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Reply from Allens E-Bikes

We know you will enjoy your bike. happy cycling.

Rated 5 out of 5 stars

Excellent shop for e-bikes, e-skateboards & e-scooters

Dave made the process of choosing a new e-bike really easy. We tried a good number of them from the shop’s large range in a nice quiet area of road behind the shop (there aren’t many cars there at all!).
The range caters to different budgets, and the accessories were good too.
All in all an excellent experience with someone who is really experienced.
Thoroughly recommended.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great range, knowledgable and helpful. Looking forward to zooming on my new bike!

September 9, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for the review. Enjoy your awesome folding Ebike.

Rated 5 out of 5 stars

E20.8 Sage Green

Can highly recommend Allens E Bikes.
Dave very helpful, no pushy sales. We travelled from Stafford to visit the shop after watching a you tube video on this bike. We were able to try a number of bikes , riding around the town to make sure we were making the right choice. We ordered 2 bikes in July and picked them up today.
Great service, great bikes.
Thank you

September 9, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for making the journey to come and see us. We know you will love your bikes.

Rated 5 out of 5 stars

Excellent service friendly and…

Excellent service friendly and knowledgeable staff and free delivery what else could you want.

August 10, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you. we know you will love your bike.

Rated 5 out of 5 stars

The good guys

Very personable and helpful people, a good selection of ebikes.
Minor problems with my new ebike, due entirely to the manufacturer, not to the shop.
Sorted straight away, no quibbles.
Highly recommended

July 17, 2023
Unprompted review
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Reply from Allens E-Bikes

We are glad we were able to get everything sorted for you. enjoy your bike.

Rated 5 out of 5 stars

Excellent service from highly knowledgeable staff

Excellent service from start to finish. Prompt replies every time and phone always answered. For mobility reasons my e-bike purchase needed modifications - some of which Dave was making for the first time. Dave handled the whole process perfectly, keeping me informed throughout and using his expertise and knowledge to ensure the end result matched all my needs. 5 star review and definitely recommend. Thank you

July 22, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for the review and we hope you enjoy your modified ebike.

Rated 5 out of 5 stars

Fantastic Customer ServicJust bought 2 ebikes from Allen’s…

Just bought 2 ebikes from Allen’s Ebikes. Thanks to Dave for your patience with two oldies. Excellent service. Would recommend to anyone purchasing an e bike for the first time

June 29, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for the review. We know you will love your new bikes with their lovely comfy saddles.

Rated 5 out of 5 stars

Very happy with the service

I had a few issue and it was totally sorted by Allen’s E-BIKES. Very happy with the service and outcome.

June 7, 2023
Unprompted review
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Reply from Allens E-Bikes

We are glad we could get it all sorted for you. all the best.

Rated 5 out of 5 stars

Last week I bought a Shark Mako

Last week I bought a Shark Mako, this followed several visits to the shop where I had spoken with them and tried out several bikes. I had spotted the shark on their review videos, so had a rundown on it at the shop and a trial ride around the town. A good discussion of the pros (many) and the cons (few) of the Shark and chose it. It was delivered to my house 10 miles or so away, later that afternoon and the person delivering it was from the shop and made sure I was all good with it. Overall a very pleasant purchasing experience and am pleased with the bike.

May 26, 2023
Unprompted review
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Reply from Allens E-Bikes

Thank you for your review. We know you will love your Shark E-Bike. all the best.

Rated 5 out of 5 stars

Off road e bike

Just purchased a synch off road e bike from Allen’s e-bikes and really pleased with the service we received Dave was very knowledgeable and answered all our questions will definitely recommend purchasing from here

May 23, 2023
Unprompted review
Allens E-Bikes logo

Reply from Allens E-Bikes

Thank you for your review. we know you will love your bike.

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