Banner for Alleviate Financial Solutions

Alleviate Financial Solutions Reviews 3,282

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is often described as excellent, with consumers appreciating the efficiency and ease of their experience, along with a user-friendly process. However, some customers also noted issues with payment processes, specifically concerning service fees and the allocation of monthly payments, leading to confusion and dissatisfaction regarding the actual amount paid to creditors versus company fees. A few other people also felt that the company's actions did not align with initial promises, resulting in a worsening debt situation or unexpected credit limit reductions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight specific... See more

Service

People report positive experiences with service, often highlighting the professional, speedy, and kind... See more

User experience

Clients share positive opinions on user experience, highlighting that the process is simple, easy to... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers report dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied

Rated 5 out of 5 stars

Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more

Company replied

Rated 5 out of 5 stars

The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy

So easy, will save me thousands!!!!!!

April 17, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Karen. We’re delighted to hear the process was easy and that it’s making a meaningful impact by helping you save thousands in debt!

Rated 5 out of 5 stars

Was intuitive

Was intuitive

April 16, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Just as it should be, Laurel! We're always happy to help and are here if you have any questions or concerns along the way.

Rated 5 out of 5 stars

Great customer services

The whole process was a breeze! Thank you!

April 17, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Alba, we’re so glad to hear it’s been smooth sailing! Wishing you all the best on the journey ahead.

Rated 5 out of 5 stars

Andy is a great human being.

Andy is a great human being.

April 17, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Cody, we’re thrilled Andy was able to make your experience such a positive one and deliver the level of service we strive for. Thank you for sharing!

Rated 5 out of 5 stars

They help me to see that their is help…

They help me to see that their is help out here and that they was willing to help me

April 15, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Vivian, we’re pleased to hear we could help show you the support available to you. We’re grateful for the opportunity to assist and wish you continued success as you move forward.

Rated 5 out of 5 stars

Tara White led me through with ease and…

Tara White led me through with ease and clarity. She made my wife and me comfortable with the program.

April 16, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for taking a moment to share your experience, Charles! We’re delighted Tara was able to guide you and your wife with ease and help create such a comfortable experience. We look forward to supporting you as you work toward your goals and are always just a call away if you need anything.

Rated 5 out of 5 stars

Knowledgeable, Helpful, and Friendly

The representative was knowledgeable, helpful, and friendly.

April 15, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Elizabeth, we’re so glad to hear your rep demonstrated exactly what we strive for. Thanks so much for sharing your experience with us!

Rated 5 out of 5 stars

My consultant was very kind

My consultant was very kind, patient and knowledgeable. She was able to help me understand the overall program in simple terms so that I could make a well informed decision about my financial future!

April 16, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Ray, thank you for sharing! We’re so glad your rep was able to break down the terms in a way that made sense. Wishing you the best as you move ahead.

Rated 5 out of 5 stars

I had an excellent experience in talking with Jeffery

Jeffery was very helpful in explaining all the options and how I will benefit from this company in resolving my debt. He also was able to give me a solid timeline of how long this program will take

April 16, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Rory, we’re thrilled Jeffrey was able to walk you through your options for resolving debt. Thank you for taking the time to share how it went!

Rated 5 out of 5 stars

Dallas’s was very polite helpful and…

Dallas’s was very polite helpful and professional

April 16, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Marcie! We're glad Dallas was able to help with care, and we wish you continued success in the path ahead.

Rated 4 out of 5 stars

Near Perfect Customer Service!!

I had the pleasure of working with Dianna Casias at Alleviate Financial Solutions two days ago, and I felt compelled to share just how exceptional my experience was.

Dianna provided what I can only describe as near-perfect customer service. She was professional, patient, knowledgeable, and genuinely attentive throughout the entire interaction. In a time when truly outstanding service can be hard to find, Dianna stood out in a big way.

She handled my concerns with care, respect, and a level of professionalism that reflects extremely well on both her and the company. Quite honestly, she sets the standard for what customer service should look like. Other companies would do well to follow her example.

I sincerely hope someone in upper management recognizes the value she brings and gives her the credit she deserves — and hopefully even a raise. Employees like Dianna are rare, and when you find someone this dedicated and effective, they should be appreciated.

Thank you, Dianna, for doing such an outstanding job. You made a lasting impression.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Harold! We’re overjoyed to hear Diana delivered such an outstanding experience and took the time to address your concerns with professionalism and care. This is exactly the level of service we strive for, and we’re thrilled she exemplified it so well. We’ve shared your kind words with her and the team, and we truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Jay Hunger was outstanding

Jay Hunger was outstanding. He made the entire debt‑consolidation process clear, stress‑free, and genuinely empowering. Jay took the time to explain every step, answered all my questions with patience, and made sure I felt confident in the decisions I was making. His professionalism and calm guidance turned a difficult situation into a manageable one.

Because of Jay, I feel great about recommending Alleviate Financial Solutions to anyone who needs real support and real results.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Omar Tayara

Omar Tayara was so easy to understand, and he explained the process to me step by step. He also answered all the questions that I had asked.

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Richard, we’re delighted that Omar took the time to clearly explain every detail and thoughtfully answer all of your questions. We’re glad the experience was both informative and seamless.

Rated 5 out of 5 stars

Great Experience with this Company

Great Experience with this Company. Glad i found them so they Helped me get out of the Pickle i'm in. Great Staff.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing, Christine! We’re happy you found us and even happier we could help you find a solution.

Rated 5 out of 5 stars

The person who help Matthew was very…

The person who help Matthew was very helpful and professional. He really looked out for me.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Linda! We're glad Matthew was able to help and we sincerely appreciate your feedback.

Rated 5 out of 5 stars

They’ll take care of you

It was smooth and easy

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Just as it should be, Ismael! We're honored to be a part of your debt free journey and are always a call away if you need anything.

Rated 5 out of 5 stars

The representative Jeffrey Parham

The representative, Jeffrey Parham, was incredibly professional, patient, respectful, and knowledgeable. Though I have not submitted a payment (as of yet), Parham’s overall disposition was very impressive. I am very grateful for his time.

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

KG, we’re truly grateful for your feedback and thrilled Jeffrey took the time to help provide such a positive experience. Thank you for sharing!

Rated 5 out of 5 stars

My experience was really great Neil was…

My experience was really great Neil was so nice and very patient took time to explain everything I really believe he cares about his customers

April 7, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Janice, we’re so glad Neil took the time to explain everything clearly and that you felt his genuine compassion for helping others. Thank you for sharing your experience!

Rated 5 out of 5 stars

Very helpful and awesome job your staff…

Very helpful and awesome job your staff did I am very satisfied they are very helpful thank you

April 13, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Lambert, we’re always happy to help—and so glad to hear you’ve been in great hands with the team. Thank you for sharing your experience!

Rated 5 out of 5 stars

So helpful and friendly

So helpful and friendly. Ean listened to all my troubles and found the right plan for me

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Joanna, we’re so glad Ean took the time to truly listen and help you find the best path forward. Thank you for sharing your experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look