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Alleviate Financial Solutions Reviews 3,283

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is often described as excellent, with consumers appreciating the efficiency and ease of their experience, along with a user-friendly process. However, some customers also noted issues with payment processes, specifically concerning service fees and the allocation of monthly payments, leading to confusion and dissatisfaction regarding the actual amount paid to creditors versus company fees. A few other people also felt that the company's actions did not align with initial promises, resulting in a worsening debt situation or unexpected credit limit reductions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight specific... See more

Service

People report positive experiences with service, often highlighting the professional, speedy, and kind... See more

User experience

Clients share positive opinions on user experience, highlighting that the process is simple, easy to... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers report dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied

Rated 5 out of 5 stars

Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more

Company replied

Rated 5 out of 5 stars

The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

So helpful and friendly

So helpful and friendly. Ean listened to all my troubles and found the right plan for me

April 14, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Joanna, we’re so glad Ean took the time to truly listen and help you find the best path forward. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Friendly conversation

Friendly conversation, in detail information and discussion.

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Happy to hear it, Abdul! Thanks for letting us know how it went. 😄

Rated 5 out of 5 stars

Michelle was amazing

Michelle was amazing! She took me step by step through the process. I couldn’t be more satisfied.

April 14, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for taking a moment to recognize the service you received, Elizabeth! We’re thrilled Michelle was able to guide you through the process step by step and deliver such a great experience.

Rated 5 out of 5 stars

Evan F

Evan F. was wonderful. I felt he cared and is a great conversationalist.

April 14, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Feeling truly cared for means everything to us. We’re so glad Evan was able to support you and create a positive experience.

Rated 5 out of 5 stars

The representative was very honest and…

The representative was very honest and upfront with me. He was very with my predicament. I was very happy to do this in moving forward in getting my debts taken care of.

April 14, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Patricia, thank you for sharing your experience. We’re honored to support your debt‑free journey and are pleased to hear your representative provided clear, transparent guidance. We look forward to the progress ahead!

Rated 5 out of 5 stars

Very pleased to work with.

Very helpful, polite, understanding. He is concerned, considerate & personable. He seems like he genuinely cares about people & not just trying to push the service. Thank you Adler Andre. It’s a pleasure to work with you/him. 🙂

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Tessa, we truly appreciate your feedback and are thrilled Adler took the time to really listen and help find the right solution for your situation.

Rated 5 out of 5 stars

Very nice very smart in my opinion and…

Very nice very smart in my opinion and straightforward with being attentive and understanding respectful and honest

April 13, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Tasha! We’re delighted your representative was able to help and wish you all the best on the journey ahead.

Rated 5 out of 5 stars

So far so good

So far so good

April 10, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Glad to hear it's been smooth sailing, Robert! Thanks for letting us know how it went.

Rated 5 out of 5 stars

Dallas is a recommendation I will give to family

Dallas was educated, helpful, explained to my understanding. He was friendly and understood my situation. He gets you excited for a new beginning. Here’s to 36 months Dallas.

April 11, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Jacqueline, we’re so happy to hear Dallas was able to help you find a path forward. We’re excited to be part of your debt‑free journey and are always just a call away if you need anything.

Rated 5 out of 5 stars

It was easy to navigate and Aaron was…

It was easy to navigate and Aaron was very helpful

April 11, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Kevin! We’re delighted Aaron was able to help and truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Anthony was very good to work with!

Anthony explained and didn’t judge! Explained my options

April 10, 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing, Roger! We’re glad Anthony could offer the support and understanding everyone deserves.

Rated 5 out of 5 stars

They took time to listen ,explain the…

They took time to listen ,explain the program and answer all my questions
I would highly recommend them

April 6, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Larry, we truly appreciate your recommendation and are glad to hear your representative took the time to clearly explain the details and answer all your questions. Thank you for sharing!

Rated 5 out of 5 stars

Giovanni Morales was guiding me through…

Giovanni Morales was guiding me through a very tough decision that I had to make. I will keep everyone posted as I have just started. Thank you, Giovanni.

April 10, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Alicia, we're glad Giovanni took the time to guide you through the process with care! We look forward to your updates and appreciate your feedback.

Rated 4 out of 5 stars

Debt Reduction

The pro is that Alleviate offers the option to reduce monthly expenses in order to free up extra cash. The con is that the benefit may have a negative rather than positive impact on your credit report.

April 11, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for your feedback, Veronica. While this is true, our mission is to advocate on your behalf and work to negotiate your debt for less than what’s owed. Once a settled account is paid, creditors can take up to 90 days to update your credit report. Please don’t hesitate to reach out if you have any questions.

Rated 5 out of 5 stars

Great follow up on registration

Great follow up and response to my questions

April 10, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Happy to be of assistance, Isaiah! Thanks for sharing your experience with us.

Rated 4 out of 5 stars

Explanations are clear

Explanations are clear. Interactions with Dylon Davis is a 10.I have to somehow see how the actuality works out.

April 10, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Rosalind, thank you for sharing your feedback! We’re glad Dylan was able to help and truly appreciate you letting us know how it went.

Rated 5 out of 5 stars

Andy is very knowledgeable and…

Andy is very knowledgeable and understanding. The conversation was great! I look forward to the journey of financial freedom. Thanks Andy!

April 11, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Valerie, we love hearing how it went and are so glad Andy was able to help. Wishing you all the best on the journey ahead!

Rated 5 out of 5 stars

Keep up the great job 👏

Keep up the great job 👏

April 9, 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

We definitely plan on it, Alix! Thanks for sharing your feedback with us. 😄

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