Alley Cat - Rodent Exclusion Company Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and professionalism of the work performed. Many people appreciate the thoroughness in identifying issues and completing repairs, often noting the quick and impeccable results. Reviewers frequently commend the staff for being helpful and friendly, providing clear communication and detailed explanations. The technicians' promptness and professional approach are also highly valued by consumers. This dedication to excellent customer interaction, combined with efficient scheduling, results in an overall outstanding and trustworthy experience for people.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Staff

People report positive experiences with staff, consistently describing them as professional, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

so far, so good! He put mesh over some exterior holes and set traps in the attic. I don't look forward to having to wait for a "smell", and I haven't heard any pitter patter up there, so I'm h... See more

Rated 5 out of 5 stars

Highly recommend! My experience with Alley Cat, especially Mario has been top notch. Mario is knowledgeable, friendly, and answered all my questions. He did a great job sealing all the entry ways and... See more

Rated 5 out of 5 stars

Marioc was on time, friendly and efficient. Very professional, checked the traps in short order and reported on them. Showed us pictures of the area in question. We really appreciated his work. He let... See more

Rated 5 out of 5 stars

Freddy along with his coworkers were efficient and got the job done quickly. Freddy explained what he was doing to the house to give it protection from rodents, he even showed me pictures of before an... See more


Company details

  1. Pest Control Service

Written by the company

At Alley Cat, we made it our mission to make homes completely clear of rodents without the use of poisons or toxic chemicals. We serve the Oakland & Berkely, CA area, give us a call today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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No recent history of asking for reviews

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How this company uses Trustpilot

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4.9

All reviews

(374)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Juan with Alley Cat is top notch.

Juan was great. He listened attentively to my tales of catching rats so big the trap did not kill them! He analyzed all my areas of concern. Juan found many areas of intrusion that I was not aware of. Appears he put in a lot of extra effort. Much appreciated!

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased 2-time customer

Anibal and his crew were polite, efficient and professional. It looks like they did a thorough job plugging all rodent access points and they cleaned up and disinfected everything. They left my basement cleaner and more orderly than they found it. This is my 2nd East Bay house that I've used Ally Cat for. Couldn't be more pleased.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Very thorough. Found new points of entry. Able to answer all my questions. Professional and friendly staff. Couldn't be happier today.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and quality

Alley Cat identified the problem in my crawlspace and resolved the issue only three days later. I appreciate how quickly they were able to get the work done and they did an amazing job. And the estimate they gave me was the price I paid. Thank you!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Kelvin lead a solid team

Kelvin and his two partners worked quite well together and completed the Day 1 portion of a 3-day process. Kelvin is easy to work with and he provided regular updates.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

I requested the technician to inform me…

I requested the technician to inform me when he is done and give me a brief report . How do you expect me to rate his work when he fails to do that . Communication and reliability have been less than satisfactory from the beginning of this job to the end .

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional. Very happy with my experience with Arturo. Friendly and good communication. He let me know all job details and what to expect for the day.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fernando did a great job

Fernando is fantastic. He was kind, knowledgeable, and professional. He really made navigating all the different options with Alley Cat easy. Thanks Fernando!

June 9, 2025
Unprompted review

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