Alley Cat - Rodent Exclusion Company Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and professionalism of the work performed. Many people appreciate the thoroughness in identifying issues and completing repairs, often noting the quick and impeccable results. Reviewers frequently commend the staff for being helpful and friendly, providing clear communication and detailed explanations. The technicians' promptness and professional approach are also highly valued by consumers. This dedication to excellent customer interaction, combined with efficient scheduling, results in an overall outstanding and trustworthy experience for people.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Staff

People report positive experiences with staff, consistently describing them as professional, thorough, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

so far, so good! He put mesh over some exterior holes and set traps in the attic. I don't look forward to having to wait for a "smell", and I haven't heard any pitter patter up there, so I'm h... See more

Rated 5 out of 5 stars

Highly recommend! My experience with Alley Cat, especially Mario has been top notch. Mario is knowledgeable, friendly, and answered all my questions. He did a great job sealing all the entry ways and... See more

Rated 5 out of 5 stars

Marioc was on time, friendly and efficient. Very professional, checked the traps in short order and reported on them. Showed us pictures of the area in question. We really appreciated his work. He let... See more

Rated 5 out of 5 stars

Freddy along with his coworkers were efficient and got the job done quickly. Freddy explained what he was doing to the house to give it protection from rodents, he even showed me pictures of before an... See more


Company details

  1. Pest Control Service

Written by the company

At Alley Cat, we made it our mission to make homes completely clear of rodents without the use of poisons or toxic chemicals. We serve the Oakland & Berkely, CA area, give us a call today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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No recent history of asking for reviews

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4.9

All reviews

(374)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t have been better

Couldn’t have been better. Fredy and crew arrived when expected and the whole day went very smoothly. They were professional and their work was impeccable. This kind of work can be disruptive, but these guys made it great. They clearly know what they are doing. Fredy put me at ease from the start. My wife and I really appreciate whole experience with Alley Cat and Fredy is a great ambassador for the company. I would whole heartedly recommend Freddy, his crew, Miro and Alley Cat.

James Wyman

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

respectful, kind, thorough

not sure yet if the rats are gone as he just left, but my guess (hope!) is yes. brian is thorough, respectful, kind, smart and knowledgeable and i'm so grateful you have people like him on your staff.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Luis was on time, friendly, professional, and efficient. Alley Cat is lucky to have employees like Luis.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Ati is hard working guy who knows what…

Ati is hard working guy who knows what to do & then does it for me as he was quick to notice how these 2 trapped rats may have gotten inside the basement even after it was supposed to be sealed off more than 6 months ago when the job was done & he’s very easy to talk with:)

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication and work

Augusto and his partner did a great job. Augusto explained everything thoroughly and was friendly, professional and considerate. They took care to keep my house clean and were very thorough in evicting my unwanted guests, cleaning my spaces and placing new insulation.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fixed a small issue

The repairman came to replace the broken attic "door". I expected he would just cut some plywood and ask me to paint it, but he had neutral paint and took care of it all. I was pleasantly surprised!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Alley Cat may cost more than other…

Alley Cat may cost more than other services, but it is worth every penny. The team was extremely thorough and I’m sure my problem has been solved. I now know why they’re number one.

June 13, 2025
Unprompted review
Rated 4 out of 5 stars

Rodent proofing my home

The technician walked me through what was being done and was courteous. He was a little hard to understand because of his accent but did explain to my satisfaction.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Home Improvement

I appreciate that I had a consultation and was show before and after pictures. I was given an estimate and good communication of what caused the problem. Juan and crew helped to seal up areas of my mom that I couldn’t see. Most importantly I was able to schedule an appointment as soon as possible. The workers cleaned up afterwards which I really appreciated.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Augusto was very communicative

Augusto was very communicative, thoroughly addressed our problem areas, and even pointed out a few things we may want to fix in the future and showed us photo evidence to support the work done or potential future work.

May 31, 2025
Unprompted review

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