Mary the agent has made my experience better. I was having problems. The service given by her has totally been great. They are willing to learn to help customers. Much admiration.
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See what reviewers are saying
Andy said he would process a refund for me today for which I am grateful however I was asked to publish a positive review before he was able to process this! I have now received the refund so have am... See more
Day 16 and item has yet to ship. If you’re in no rush then great. Otherwise horrible experience with them.
My experience with the 'team' was handled very professionally . Keep up your good work. Thanks. C Dennis Anderson
4.1
Great
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Day 16 and item has yet to ship
Day 16 and item has yet to ship. If you’re in no rush then great. Otherwise horrible experience with them.
June 20, 2025
Unprompted review
Alero contacted regarding the…
Alero contacted regarding the cancellation.
February 6, 2025
Unprompted review
someone already emailed me
January 19, 2025
Unprompted review
Andy said he would process a refund for…
Andy said he would process a refund for me today for which I am grateful however I was asked to publish a positive review before he was able to process this! I have now received the refund so have amended my review
December 26, 2024
Unprompted review
That this company are willing to learn to help you.
Mary the agent has made my experience better. I was having problems. The service given by her has totally been great. They are willing to learn to help customers. Much admiration.
August 30, 2024
Unprompted review
Thank you ann for your assistance
Thank you ann for your assistance! I appreciate it very well. Merry christmas!
December 20, 2024
Unprompted review
Very quick and friendly response.
Very quick and friendly response.
December 18, 2024
Unprompted review
Good customer service by marshall
Good customer service by marshall.
December 16, 2024
Unprompted review
Marc was a great help
Marc was a great help , my grandson used my phone with no permission .
December 5, 2024
Unprompted review
I am really impressed with your…
I am really impressed with your positive feedback, Emerald. Keep up the good work.
December 3, 2024
Unprompted review
Mary contacted me and the support I…
Mary contacted me and the support I received was great.
December 3, 2024
Unprompted review
Was very helpful
November 22, 2024
Unprompted review
Issues resolved
The honest, helpful response from the customer service department and how they were handling the issue which is now resolved
November 12, 2024
Unprompted review
Thank you for your call today
November 5, 2024
Unprompted review
Fast reaction time
November 4, 2024
Unprompted review
Thank you for your call
October 23, 2024
Unprompted review
Thank you escalation team
Thank you escalation team, my issue has been resolved.
October 22, 2024
Unprompted review
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