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At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide. We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.
Allianz House, Elm Park, Merrion road, D04Y6Y6, Dublin, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Always in touch & great with competitions & offers
Delighted I switched to alliance
I'm blocked from registering because I have a Malaysian phone number. So I have no way to access my insurance policy.

Reply from Allianz Ireland
My wife was involved in a significant rear-ending car accident on a motorway caused by a third party. This accident happened 7 weeks ago. Thankfully, neither my wife or daughter were injured and the car was deemed a write off. Liability was admitted by the third party. However, Allianz began putting through a claim from my wife's policy. They also said that we had agreed to a valuation on my wife's car based on the assessors report. This was not true. Eventually, we were transferred to claims on the third party's insurance policy. My wife has been in a rental car since the accident. We are not accepting the valuation offered for my wife's car and have enlisted a solicitor as I became completely frustrated with my interactions with customer claims with Allianz. I repeatedly asked for a manager to contact me but received no call back. I made a formal complaint on 8th May and only today received an email to say that we are still investigating your complaint and will be back to you within four weeks. No closer to resolving this claim than from day one. Completely frustrated.
Great communication with clients. The processes are not complicated for the clients.
Customer service is very good and price is competitive
Great company great rewards programme
Easy to deal with and always helpful
Very good experience easy website to use
Love Allianz always easy to reach on the phone,always very efficient .Love their competitions and rewards also .
Always offering great Competitions. The website is easy to use and when I’ve won the staff are always friendly when they call ☎️
Allianz makes dealing with potentially stressful situations less so.
Always feel safe and secure being insured with Allianz.
A very simple and straightforward application process, with no glitches and no further requests. Best rate for 20 year old male, very happy with everything.
Customer Service is appalling. The company seems to have moved their customer service overseas to India. The staff are untrained. You wait long enough to get through and then, the agents cannot answer basic questions, send you incorrect information and you have to start all over again. God help me if I have to ever make a claim. I was penalised for having a windscreen claim in 2024 with a completely different insurer where my windscreen was covered in that policy. What business is that of Allianz and why did they charge me more for a claim that was absolutely nothing to do with them. I mentioned it on the call with one of the agents and she proceeded to tell me that it was only to record it on my current policy but not that I would be penalised for it on a totally new company/policy. Who is regulating this company?? They are not doing a very good job. Everything is like Ryanair, building the policy from a base price and by the time you end, you are charged nearly 80 euros more for items which should be standard. There is no discounts for people with clean licences, no penalty points or actual claims outside of windscreen.
Best insurance ever good costumer service
it's was quick and easy for me to get the quote
I am married like many other people. The design of web site is not designed for couples to want to each have their car in own name but pay from shared bank account. Let me explain: Two cars. One in my wife's name. I have a PET policy in my dog's name. Two house policies. Five policies. Multi policy discount. We are required by Allianz to pay all on My Allianz, however one of car policies, hers, is listed but without docs or method to pay. The Pet Policy in my Dogs name is included but my wife's car is not. This deficiency in design of website puts pressure on us to put both cars under the name of one of us. This gives me a bad taste of patriarchy being encouraged by Allianz. Dogs treated better than wife!

Reply from Allianz Ireland
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