Allied Auto Online Reviews 1,709

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large numbe... See more

Company replied

Rated 1 out of 5 stars

The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Au... See more

Company replied

Rated 5 out of 5 stars

The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/... See more

Company replied

Rated 5 out of 5 stars

Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Handyman
  4. Tool Store

Information provided by various external sources

Established in 1982, Allied Bearings & Tools has grown from humble beginnings to now supply auto parts & tools across Australia & New Zealand. Recently the company has rapidly expanded into the online arena with customers enjoying that good old fashioned customer service, developed from over 35 years in the industry. With the growth in the eCommerce sector we have given our online division it's own identity, Allied Auto Online. We pride ourselves on our customer service, to this end we have a friendly, knowledgeable sales team ready to help with anything you may need.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Most annoying company ive ever bought…

Most annoying company ive ever bought from ive lost count of how many spam emails asking for a review so here it is.

May 3, 2023
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Reply from Allied Auto Online

Thank you so much for taking the time to let us know how you feel. We're sorry to hear that our emails have been as persistent as a toddler asking "why?" over and over again. We understand that receiving too many emails can be overwhelming, and we certainly never intended to annoy you.

We value your business and appreciate your feedback, and we completely understand if you'd like to unsubscribe from our emails. Just hit the "Unsubscribe" button at the bottom of any of our messages.

Once again, we're sorry for any frustration caused and we promise to improve our communication practices to make things more enjoyable for you in the future.

Rated 1 out of 5 stars
Allied Auto Online logo

Reply from Allied Auto Online

Thank you for bringing this to our attention Melynda. We will ship another order to you today express post and apologize for the delay in receiving your order.

Rated 5 out of 5 stars

Speedy🤗next day

Speedy🤗next day, awesome

April 2, 2023
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Reply from Allied Auto Online

Cheers for the review, really appreciate it. 😎

Rated 5 out of 5 stars

Hi not into doing reviews but this…

Hi not into doing reviews but this experience with your online store is easy quick and reliable business keep the good work up people

April 1, 2023
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Reply from Allied Auto Online

You are awesome! Thank you for taking the time for leaving such a wonder review. We appreciate it very much.

Rated 5 out of 5 stars

Fast delivery

Given I ordered the parts in the week before Easter, I was not expecting the parts to arrive less than 48 hours later.
Well done Team, thank you

April 2, 2023
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Reply from Allied Auto Online

We're thrilled to hear that your order arrived earlier than expected and that you're happy with the service provided by our team and we're delighted to have exceeded your expectations.
Thank you for choosing us for your parts needs, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great quality components and very competitive pricing.

March 31, 2023
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Reply from Allied Auto Online

You are awesome for leaving us a great review. Thank you.

Rated 5 out of 5 stars

Great product

Great product
Good price
Prompt delivery

March 28, 2023
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Reply from Allied Auto Online

Appreciate you taking the time to provide us with such a great review. Thank you

Rated 5 out of 5 stars

Great product fixed everything I needed…

Great product fixed everything I needed and fast as delivery thanks guys

March 28, 2023
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Reply from Allied Auto Online

Thank you for your kind words! We are thrilled to hear that our product met your needs and that you were impressed with the fast delivery.

Rated 5 out of 5 stars

Had what I wanted

Had what I wanted, Fast check out, Easy platform to use, cheers

April 2, 2023
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Reply from Allied Auto Online

Thank you for such a positive and kind review. Much appreciated.

Rated 5 out of 5 stars

Really gr8 service

Really gr8 service, Fast shipping, recommended to all. Cheers.

March 18, 2023
Unprompted review
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Reply from Allied Auto Online

We are thrilled to hear that you were satisfied with the speed of our delivery and appreciate your trust in us. We look forward to serving you again in the future!
Thank you for your positive review.

Rated 5 out of 5 stars

Too a little longer than expected but…

Too a little longer than expected but all good

March 16, 2023
Allied Auto Online logo

Reply from Allied Auto Online

We treat every order with urgency and dispatch the same day if time permits. Sorry we missed the mark on your delivery and appreciate the 5 star review.

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