Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large numbe... See more
Company replied
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See what reviewers are saying
The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Au... See more
Company replied
The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/... See more
Company replied
Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can... See more
Company details
Information provided by various external sources
Established in 1982, Allied Bearings & Tools has grown from humble beginnings to now supply auto parts & tools across Australia & New Zealand. Recently the company has rapidly expanded into the online arena with customers enjoying that good old fashioned customer service, developed from over 35 years in the industry. With the growth in the eCommerce sector we have given our online division it's own identity, Allied Auto Online. We pride ourselves on our customer service, to this end we have a friendly, knowledgeable sales team ready to help with anything you may need.
Contact info
2/14 Overlord Pl, 4110, Acacia Ridge, Australia
- 1300025543
- sales@alliedautoonline.com.au
- alliedbearings.com.au
3.9
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast delivery of parts and very good…
Fast delivery of parts and very good communication
March 15, 2023
Unprompted review
Reply from Allied Auto Online
Thanks heaps for the great review! We're stoked to hear that we provided top-notch service.
Reply from Allied Auto Online
Happy to hear that we met your expectations. Thank you
Reply from Allied Auto Online
Thank you for a wonderful review and for the recommendation.
Easy to use online shopping
Easy to use online shopping, replies to my queries were returned in good time and a well priced product.
March 3, 2023
Reply from Allied Auto Online
We're thrilled to hear that you found our online shopping platform easy to use and that our customer service team was able to promptly assist you with any queries you had. We also take pride in offering well-priced products to our customers. Thanks again for choosing us, and we look forward to serving you in the future!
Good customer care
The wrong parts had arrived but was able to deal with the issue over the phone and it was resolved fairly quickly.
September 5, 2022
Reply from Allied Auto Online
Thank you for taking the time to leave a review and share your feedback with us. We are deeply sorry to hear about the problem you faced with your order and the lack of response from our team regarding your email. We take these matters very seriously and would like to extend our sincerest apologies for any inconvenience caused. We assure you that this is not the kind of experience we want our customers to have and we are committed to resolving this issue as quickly as possible. One of our customer service team will reach out to you via private message to discuss further. Thank you for bringing this matter to our attention and giving us the opportunity to address it. We hope to have the chance to regain your trust and earn your business in the future.
Thank you for speaking with me today and glad that we could come to a happy resolution.
Reply from Allied Auto Online
Thank you for your positive review, we are thrilled to hear that you were satisfied with the speed of our delivery and appreciate your trust in us.
We look forward to serving you again in the future!
Had the part shipped next day from…
Had the part shipped next day from Melbourne when realised it wasn’t available in Brisbane for pickup. Much appreciated and I got the work done in the weekend as required.
March 1, 2023
Reply from Allied Auto Online
It's great to hear that you were able to get the part you needed shipped from Melbourne and get your work done over the weekend. It's always a relief when things come together like that! I'm glad we were able to help out and make the process smoother for you. If you ever need anything else in the future, feel free to reach out.
Excellent service and fast delivery
March 5, 2023
Reply from Allied Auto Online
Thanks a lot for the great feedback! We're thrilled to hear that you loved our service and that we were able to get your order to you quickly.
The service was exceptional
The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/03/2023) on free delivery, Have had to wait for over 2 weeks from other traders on paid delivery from Melbourne.
Parts not yet fitted due to constraints on my time.
February 28, 2023
Reply from Allied Auto Online
We are so pleased that your expectations have been met. Really appreciate you taking the time to right a review for us. Cheers
Excellent customer service
Excellent customer service. I needed to add to my online order over the phone and also change one of the items I ordered. Both times I spoke with them they were nothing but helpful. I will definatley be using these guys in the future for all my auto needs.
February 28, 2023
Reply from Allied Auto Online
Thank you for your positive feedback about our customer service team. We are delighted to hear that they were able to assist you with your order. We pride ourselves on providing excellent customer service, and we appreciate your business. We look forward to serving you again in the future.
Reply from Allied Auto Online
We appreciate this type of feedback and thank you for taking the time to write your review.
Quick and easy good price
March 3, 2023
Reply from Allied Auto Online
Cheers so much for the great review.
Thanks for not messing me around
I spoke to a member of your staff an they didn’t just take my order,they also checked beforehand that the part I was ordering was the correct part for my car ,which was very reassuring. It was also sent straight away with no delays . Will definitely be using your company again an will be recommending it to my friends an family. Keep up the good work. Thankyou .
February 2, 2023
Reply from Allied Auto Online
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that our staff member was able to assist you with your order and ensure that you were getting the correct part for your car. We take pride in providing excellent customer service, and we're glad that our efforts paid off for you.
fast efficient service with a smile!!
February 6, 2023
Reply from Allied Auto Online
Hi , thank you for taking the time and letting us know you are satisfied with your order. We strive to provide you with easy, reliable and fast order process.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
Great Online Experience!
I just ordered a part from their webpage after visiting many other sites. None of the others had full explanations of the parts or dimensions to make sure it was the right size but Allied's site did! It meant I was able to order the part assured it was the right one to avoid delays!
Now I will wait till it arrives to write part 2 of the review.
February 10, 2023
Unprompted review
Reply from Allied Auto Online
Hi Jason, we are happy to have assisted you with your needs. We hope to provide you the parts you need exactly.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
Great service and quick delivery
February 8, 2023
Reply from Allied Auto Online
Hi Donald we are happy to have assisted you with your needs.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
Reply from Allied Auto Online
Hi Cathleen , thank you for taking the time and letting us know you are satisfied with your order. We strive to provide you with easy, reliable and fast order process.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
Reply from Allied Auto Online
Hi Warren, thank you for taking the time. We are happy to know you have been satisfied with our products and delivery.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
They just did their job and the price…
They just did their job and the price was good as well.
February 5, 2023
Reply from Allied Auto Online
Hi Nigel, thank you for taking the time. We are happy to know you have been satisfied with our products.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
Great product of sound quality.
Great product of sound quality.
Outstrips all other suppliers for price.
Very happy with all aspects of this sale and will be looking towards Allied in the future for assistance in purchasing replacement parts.
February 4, 2023
Reply from Allied Auto Online
Hi Bert, thank you for taking the time and letting us know you have been satisfied with your order with us. We want to provide you with quality products at a competitive price.
If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.
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