Allied Auto Online Reviews 1,709

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large numbe... See more

Company replied

Rated 1 out of 5 stars

The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Au... See more

Company replied

Rated 5 out of 5 stars

The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/... See more

Company replied

Rated 5 out of 5 stars

Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Handyman
  4. Tool Store

Information provided by various external sources

Established in 1982, Allied Bearings & Tools has grown from humble beginnings to now supply auto parts & tools across Australia & New Zealand. Recently the company has rapidly expanded into the online arena with customers enjoying that good old fashioned customer service, developed from over 35 years in the industry. With the growth in the eCommerce sector we have given our online division it's own identity, Allied Auto Online. We pride ourselves on our customer service, to this end we have a friendly, knowledgeable sales team ready to help with anything you may need.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

seamless straight forward very easy to…

seamless straight forward very easy to order

February 3, 2023
Allied Auto Online logo

Reply from Allied Auto Online

Hi Rod, thank you for taking the time and letting us know you are satisfied with your order. We hope to provide you with easy, reliable and fast order system.

If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience.

Rated 1 out of 5 stars

Waste of time !

Advertising parts you dont have wasted my time !!!

January 11, 2023
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Reply from Allied Auto Online

Hi, thank you for bringing this to our attention. We are so sorry for the trouble and delay this caused you. Rest assured we have updated our system to show correct stock number online.

If you have any questions at all, please don't hesitate to reach out to our customer service team. They'll be more than happy to help and make sure you have a great experience next time.

Rated 5 out of 5 stars

Great price good delivery

Great price in stock and quick dispatch

January 16, 2023
Allied Auto Online logo

Reply from Allied Auto Online

Hi, Ian. Thank you for taking the time and letting us know you are satisfied with our product and services. We strive to provide easy, fast and reliable order services and experience.

If you have any questions at all, please don't hesitate to reach out to our friendly customer service team. They'll be more than happy to help.
Thank you again for your purchase, and we look forward to getting your order to you soon.

Rated 2 out of 5 stars

Wrong part and no response yet to email…

Wrong part and no response yet to email about that.

email works fine just reply

January 16, 2023
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Reply from Allied Auto Online

Thank you for bringing this to our attention. Terribly sorry that our response did not make it to you. We will try another way to reach you to help with your concern.

Rated 5 out of 5 stars

Good quick and accurate service

Good quick and accurate service, kept me really well informed on the progress of the sale, despatch, and delivery of my purchase

January 12, 2023
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Reply from Allied Auto Online

We're delighted to hear that you were pleased with your experience and appreciate your business.

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping. Item as described.

January 10, 2023
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Reply from Allied Auto Online

Thank you so much for a positive review.

Rated 2 out of 5 stars

Customer services representatives…

Customer services representatives advising part compatibility between models don't know what they are talking about. Could employ proper service advisors to assist who actually know the parts.

December 6, 2022
Allied Auto Online logo

Reply from Allied Auto Online

Thank you for bringing this to our attention. We apologize for any frustration or inconvenience you may have experienced while speaking with our customer service representatives. We take your feedback seriously and will use it as an opportunity to improve our training and procedures. We pride ourselves on providing knowledgeable and accurate advice to our customers, and we're sorry that we fell short of your expectations on this occasion.

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