Allied Surveyors & Valuers Ltd Reviews 2,660

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpfulness of the staff, noting their approachable and professional demeanor. Many highlight the efficiency and promptness of the service, with reports often delivered quickly and thoroughly explained. The customer service is frequently described as outstanding, with people appreciating the clear communication and the ease of the overall user experience. However, some customers also noted issues with disorganization and a lack of empathy from staff when problems arose, leading to frustrating experiences. A few other people also felt that the service was poor due to surveyors who lacked sufficient knowledge about the properties they were valuing.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick turnaround... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Clients share positive opinions on user experience, highlighting the quick, easy, and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied

Rated 5 out of 5 stars

Its not the first time Allied surveyors (Nick wakeman) have helps me & my wife achieve a very good outcome to a CPO , (Wolverhampton council )also have helped us by conducting surveys on two propertie... See more

Company replied

Rated 5 out of 5 stars

We can fault the experience. It was explained to us exactly what we was getting during the survey. Once it had taken place we received a call to explain any issues found which was then followed up in... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(2,660)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The price valuation is affordable

The price valuation is affordable. They give you full information of thier work via email
They don't keep wait so long for the full t report . So Reliable honestly

January 13, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Friendly

Friendly, professional and quick

January 12, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Accurate report

No issues at all. They have a good report for the property we purchased. It was a detailed and accurate report and helped us moving forward

January 5, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Second time I’ve used them

Second time I’ve used them. Brilliant!

January 12, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very responsive

January 9, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent service provided

My experience with Allied has been very good, from being able to contact them easily to make arrangements and getting quick answers to any questions. They were always very helpful throughout the process.

Chris Hutchings, the surveyor, was professional throughout, taking all relevant considerations into account during the survey. He was polite, courteous, and respectful of my property.

I felt confident in the quality of the report and would highly recommend Allied and his services.

January 5, 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Rugby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great customer service

The team were great, gave expert advice and very responsive when I needed a desktop valuation to extend my help to buy. Overall great experience.

January 7, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Nottingham office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excelent Professional Service, 5 ⭐️⭐️⭐️⭐️⭐️

Overall, the surveyor’s conduct and professionalism reflected positively on the service provided. The visit gave confidence that the resulting RICS report would be accurate, balanced, and completed to a high standard, supporting informed decision-making moving forward.

January 7, 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

The chartered surveyor that came was…

The chartered surveyor that came was very pleasant and polite.

January 2, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Another good experience with Allied in…

Another good experience with Allied in Torquay. Swift response to our initial contact, surveyor on site within a week. Report produced within a couple of weeks. Very good.

December 30, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Valution for my home

Very polite boss and the staff were also polite and helpful ..and I was made to feel at ease ....the gentleman who came round respected my home. That's extra marks in my book.. the company was very helpful ..as they were very busy ..and I asked if I could have a nearer date on valution ok my property
..and I managed to get that earlier appointment. .totally
Professional

December 22, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Chelmsford office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great customer satisfaction

The whole process was quick, easy and good value for money. The surveyor was friendly, efficient and very professional.

December 22, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Cardiff office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Top quality service and process

Simple process to book, good communications and good explanation of final report. Absolutely recommend!

December 18, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Rugby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

I am happy with an excellent service.

I am happy with smooth, quick communication and excellent, quick service.

December 16, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Polite

Polite, on time, respectful of my home.

December 18, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Brilliant service!!!

Brilliant service!!!
Allied Surveyors came out within days to do my RICS survey, very efficient, their customer service is excellent they always get back to you straight away which makes house buying less stressful ⭐

December 19, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leamington Spa office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 2 out of 5 stars

Failed to turn up for valuation - didn’t appear to care

Booked a valuation via this company. Booking was easy enough however whoever was responsible for allocating the surveyor’s time ‘forgot’ to put the booking in their diary, meaning they didn’t turn up and I had to reschedule. This wasn’t good enough as I’d already had to wait a few weeks for an appointment and had taken time off work to be present. I couldn’t make the rescheduled appointment so had to rely on family to be present. The valuation was for my mums house, who passed away in July, and it has been a highly stressful process dealing with her estate, especially while heavily pregnant. So, I didn’t need this incompetence. When I called to ask why the surveyor hadn’t turn up, the apology was lacklustre and the person on the phone didn’t show much care or empathy - it was simply you’ll need to reschedule, as if it was my mistake! I even asked if they would consider reducing the cost as they couldn’t accommodate and was told simply ‘no’. They then failed to send a confirmation for the rescheduled appointment which didn’t fill me with confidence.

The two stars is for the surveyor who, when he eventually showed up, conducted the job quickly and efficiently and offered his apologies for the previous inconvenience. However, I would be reluctant to use this company again as they come across as unorganised, showed little understanding and offered no accommodation despite this being very much their fault. Very disappointing, especially given my already stressful circumstances.

December 19, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review, we appreciate your feedback and take on board your comments. We are in the process of reviewing this case with the Surveyor/Office in question. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Professional

Easy, friendly and very professional. Was contacted throughout the process and valuation paperwork was completed within 36hrs.

December 10, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Newport office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Good company to deal with.

Great experience!
We’re very pleased with the service .

December 10, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Straightforward and efficient.

It was easy to speak with staff at the office via telephone, who proved to be helpful.

The surveyor was prompt, pleasant and completed the site survey efficiently. The property valuation report was provided in a matter of hours afterwards.

December 17, 2025
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Grimsby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

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