Allied Surveyors & Valuers Ltd Reviews 2,660

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpfulness of the staff, noting their approachable and professional demeanor. Many highlight the efficiency and promptness of the service, with reports often delivered quickly and thoroughly explained. The customer service is frequently described as outstanding, with people appreciating the clear communication and the ease of the overall user experience. However, some customers also noted issues with disorganization and a lack of empathy from staff when problems arose, leading to frustrating experiences. A few other people also felt that the service was poor due to surveyors who lacked sufficient knowledge about the properties they were valuing.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick turnaround... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Clients share positive opinions on user experience, highlighting the quick, easy, and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied

Rated 5 out of 5 stars

Its not the first time Allied surveyors (Nick wakeman) have helps me & my wife achieve a very good outcome to a CPO , (Wolverhampton council )also have helped us by conducting surveys on two propertie... See more

Company replied

Rated 5 out of 5 stars

We can fault the experience. It was explained to us exactly what we was getting during the survey. Once it had taken place we received a call to explain any issues found which was then followed up in... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,660)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was fast very reasonable priced,and…

It was fast very reasonable priced,and detailed and highlighted an issue of spray foamed on the roof which in our case the vender is now going to remove . An issue that if not found before completion would cost me down the road so I would recommend

January 20, 2026
Allied Surveyors & Valuers Ltd logo

Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Blackpool office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy, no hassle at all, came within a week and was the best value for money around!

January 26, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 1 out of 5 stars

DO NOT USE

Innacurate, speculative and irresponsible. DO NOT USE

Extremely poor and inaccurate valuation report. Serious defects were stated as fact without any evidence or invasive inspection.
The report claimed a potential load-bearing wall had been removed and supported by what he thinks is a scaffold board — WHAT A GREAT SKILL TO BE ABLE TO SEE THROUGH A WALL TO BE ABLE TO TELL THIS.
A front boundary wall was described as unstable and a cause of concern despite not being wobbly or demonstrably unsafe and not to mention about 3ft high!
Basic compliance items were also incorrectly reported. The surveyor stated the property was not lettable due to electrical safety issues - these issues being no sticker on the fuse box despite a valid EICR being in place and failed to note existing smoke and CO2 alarms.
The conclusion of £0 market value and £0 market rent is unjustified, alarmist, and unsupported. Especially when the house is already mortgaged and rented!
The report lacks evidence, accuracy, and professional care with no advice given to check these wild assumptions, and definitely not up to RICs standards. I would not recommend and if your lender uses them steer clear.

This property is in Grimsby and I'll be making a complaint to RICS too.

January 27, 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review.
The valuation provided was in accordance with our client requirements, being the lender for this residential based valuation. Any complaint or appeal in respect of the valuation we have been instructed to provide them, needs to be directed to your lender please.
Kind regards
Allied Surveyors & Valuers Ltd.

Rated 5 out of 5 stars

5 stars!

Great service, Swindon team showed a lot of flexibility. Really appreciate and strongly recommend. Thank you.

January 18, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Not happy

Not happy , house valued twice and same price even tho was one year difference and house market prices have gone down . Our house was valued at the same price of a detached house with garage and same numbers of bedrooms ( RICS valuation )
Not to say that we had the house valued by another company for £20k less

January 19, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

The whole process was easy

The whole process was easy, the lady I spoke to on reception in the Dudley branch was lovely.

The gentleman that came out on the day was professional and respected my property wearing shoe covering. Would definitely recommend.

January 22, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Birmingham office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Kieran was great

Kieran was great, the report was detailed and he made a lot of time to talk us through it.

January 23, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Detailed and well written survey

Detailed and well written survey. Happy to answer any of my follow up questions. Really helpful and knowledgeable. Would recommend.

January 16, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great experience with this firm

Great experience with this firm. They were efficient and incredibly quick throughout the whole process. The survey report arrived much sooner than expected which was great. Highly recommend for anyone looking for a reliable and professional service.

January 22, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Grimsby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Quick, easy and efficient

From first contact with the company was impressed by their efficiency in providing information, details of their services and resulting detailed survey report provided
The report was clearly presented and easy to access and understand

January 21, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 1 out of 5 stars

1★ – Avoid for HMO valuations – poor methodology and severe undervaluations Firm: Allied Surveyors and Valuers Ltd



We used Allied Surveyors and Valuers Ltd to value two of our HMO properties, and both valuations were completely out of line with reality, local authority guidance, and actual market performance.

Property 1 – 6-bed all-en-suite HMO
The valuer refused to recognise it as a 6-bedroom property, claiming the communal lounge was too small under their internal guidance.
We provided:
• Exact room and communal area measurements
• A valid 6-bedroom HMO licence from the local authority

Some tenants use in-room living space because the rooms are large, fully compliant with council guidance. Despite this, they ignored the licence and facts and valued it as a 5 bedroom. There was no meaningful discussion or flexibility just a rigid and incorrect downgrade.

Property 2, 9-bed all en-suite HMO (Bristol)
This valuation was even worse.
• High spec refurbishment
• Solar panels
• EPC A
• 6 parking spaces
• 9 minutes from the airport
• Fully let within 2.5 weeks
• Achieving £850 per room

Even a conservative bricks and mortar valuation should have been £600k+.
A realistic market value is closer to £900k.

They valued it at around £530k, claiming the area is “non popular for HMOs,” which is demonstrably false based on demand and rental performance.

Impact
• Nearly £4,500–£5,000 in valuation fees
• Forced to change lenders
• Delays and financial disruption
• Entirely avoidable if proper HMO methodology had been used

Conclusion
If you are valuing an HMO, do not use Allied Surveyors and Valuers Ltd.
They:
• Ignore valid HMO licences
• Apply inconsistent internal rules
• Under value specialist assets
• Fail to reflect real rental demand or market performance

I can’t comment on buy-to-lets or standard residential property, but for HMOs this was a very costly mistake.

August 18, 2025
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review.
The valuation provided was in accordance with our client's requirements, being the lender for this commercial valuation. Any complaint or appeal in respect of the valuation we have been instructed to provide them, needs to be directed to your lender please.
Kind regards
Allied Surveyors & Valuers Ltd.

Rated 5 out of 5 stars

Excellent service and great final report…

Excellent service and the final report is very detailed around each aspect of the property and categorised in colour coded tiers of whats good and what need urgent attention. I opted for a level 2 report and it is more than enough for my needs considering it's a property less than 10 years old. Given clear instructions for legal advisors. Thank you for your service. Highly Recommend

January 12, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Rugby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Thorough and helpful

Kieran was really thorough and helpful with explaining the issues identified in the report. He took time to talk me through the report and it was really appreciated. All communications with the company were friendly and helpful, really happy with the service.

January 14, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Booking the survey was quick and easy, and the survey report itself was thorough and easy to read and understand. We had an in depth phone call to about the survey which was very helpful. All in all - an excellent company to deal with

January 20, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

5 star

Jon completed a survey for us, givingus the option of a full refund when the survey was delayed thrpugh no fault of his own. The survey was very thorough and followed up by a lengthy phone call where Jon took the time to explain things realistically, in detail, along with potential implications. I wouldn't hesitate to use again.

January 9, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Cardiff office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

Good service

Good communication and friendly service.

January 9, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

This company is very efficient with…

This company is very efficient with great communication skills. Wendy is lovely and very helpful. Kiran was very approachable and also helpful.

January 15, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Proficient

Proficient, friendly service.

January 15, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very quick at getting our valuation…

Very quick at getting our valuation done. Good price and very helpful. Would definitely be using them again and would highly recommend them to anyone else. Was impressed how quickly they came back to me compared to other valuations.

January 15, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Reading office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

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