Allied Surveyors & Valuers Ltd Reviews 2,660

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the helpfulness of the staff, noting their approachable and professional demeanor. Many highlight the efficiency and promptness of the service, with reports often delivered quickly and thoroughly explained. The customer service is frequently described as outstanding, with people appreciating the clear communication and the ease of the overall user experience. However, some customers also noted issues with disorganization and a lack of empathy from staff when problems arose, leading to frustrating experiences. A few other people also felt that the service was poor due to surveyors who lacked sufficient knowledge about the properties they were valuing.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick turnaround... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and professionalism... See more

User experience

Clients share positive opinions on user experience, highlighting the quick, easy, and straightforward process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied

Rated 5 out of 5 stars

Its not the first time Allied surveyors (Nick wakeman) have helps me & my wife achieve a very good outcome to a CPO , (Wolverhampton council )also have helped us by conducting surveys on two propertie... See more

Company replied

Rated 5 out of 5 stars

We can fault the experience. It was explained to us exactly what we was getting during the survey. Once it had taken place we received a call to explain any issues found which was then followed up in... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,660)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service from an incompetent, lazy surveyor who had no idea what they were valuing, they even asked "what am I valuing"! Valued on behalf of a mortgage company at below market value and at second stage valued the property at only £65k more despite spending in excess of £200k on renovations. The surveyor told us none of the outbuildings had a value and couldn't be bothered to look at the significant land also with the property. Very poor service. A 15 minute valuation that cost £850! Not good enough.

February 2, 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review.
The valuation provided was in accordance with our client requirements, being the lender for this valuation. Any complaint or appeal in respect of the valuation we have been instructed to provide them, needs to be directed to your lender please.
Kind regards
Allied Surveyors & Valuers Ltd.

Rated 5 out of 5 stars

Great experience- highly recommend them

Franki from your Hemel office was incredibly helpful. I needed a DAR and most surveyors seemed to have little knowledge of the subject. Franki knew all about it. The surveyor Edward was prompt and professional.

February 16, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Hemel Hempstead office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Everything was great

Everything was great. Fast, not expensive.

February 14, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent Service

Chris was very thorough and rang me to discuss his findings

February 20, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very good Surveyors

Very good Surveyors

February 20, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very thorough and informative with your…

Very thorough and informative with your survey

February 20, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Survey was booked within a day of…

Survey was booked within a day of initially making enquiries and then happened less than a week after that. L2 report was available only a day after the survey itself happened. Really quick in responding to some questions I had following release of the report.

February 18, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Swindon office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Efficient and professional service

🎉 Here's a simple review you can use:

Excellent service from Allied Surveyors! Their surveyor was professional, thorough, and provided a detailed valuation of my property. Quick to respond and arrange the survey. Highly recommend for anyone needing a reliable and efficient survey. 5 stars 👍

February 8, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Torquay office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 4 out of 5 stars

Professional speedy service

Professional speedy service.
Could have been more sensitive when asking the required questions at the end given my unimaginable circumstances.

February 11, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review. We will feed this back to the Allied Surveyors & Valuers Dudley office. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very fast and efficient service from…

Very fast and efficient service from first enquiry to having the results of the survey.
The surveyor followed up with regard to queries and gave sound advice. Very pleased with the service.

February 17, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Scunthorpe office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Easy to use and professional service

Easy to use and professional service. Staff were friendly and the process of getting a desktop valuation after the first expired was also straightforward forward.

February 10, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Blackburn office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very punctual

Very punctual, professionl and knowledgeable. Very prompt in doing survey. Would highly recommend.

January 26, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

The procedure was communicated well

The procedure was communicated well.
Very detailed report and presented well.
Also a telephone called was received from the survey, after the visit had taken place .

February 9, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant

Peter came both times our help2buy surveys were needed, the second was due to the timescale it took our solicitors/mortgage advisors to action this. Peter was professional, punctual and polite, he was lovely! I would definitely recommend Allied again!

February 13, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Hull office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great

Great, quick and responsive

February 11, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Great experience

Best, convenient experience arranging the appointment. Surveyor was very knowledgeable about market condition in our area.

February 13, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Birmingham office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Easy communication

Easy communication, speedy responses, great all round.

February 12, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Very efficient and knowledgeable

Very efficient and knowledgeable

February 11, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 3 out of 5 stars

Timeframe..

Was told the house value would be within 48hrs. I chased 2 times and got 2 different time frames.

February 12, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review, we appreciate your feedback and take on board your comments. We are in the process of reviewing this case with the Surveyor/Office in question. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Efficient service

It was easy to make an appointment by phone which is my preferred way of contact, and the lady i spoke to was pleasant and helpful. The surveyor arrived when he said he would and, he too, was pleasant.

February 5, 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Scunthorpe office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

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