Alligator of Sweden Reviews 

917
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting how sharp the blades are and how quickly their items arrive. Many consumers also appreciate the convenience of easily ordering replacement parts to keep their favorite kitchen tools running smoothly for many years. However, some customers also noted unexpected customs fees and import taxes charged by carriers upon delivery. A few other people also felt that the website ordering process for specific part sizes and grid inclusions was occasionally confusing. Others mentioned that certain plastic components could feel a bit fragile during heavy use.

What people talk about most

Product

Customers had positive experiences with product, noting that it is very well built and works easily.... See more

Quality

Reviewers mention positive feedback about quality, praising the durable materials and sharp blades that make... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting the remarkably fast... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting both frustration and... See more

Price

Consumers find price to be ambiguous, experiencing a wide range of costs and unexpected fees. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast shipping of the product. However, missed reading the part about custom duties. Was surprpised by that. Maybe put that in bold for customers overseas ordering parts. Also, ordered the wrong co... See more

Company replied

Rated 5 out of 5 stars

So good that we can replace parts of our Alligator chopper rather than replacing the whole appliance! We also had really good tracking information for our replacement parts! All round, total... See more

Company replied

Rated 5 out of 5 stars

We have ordered alligator chopper n it really works great.. very efficient n sharp blades. In our accessories order, we got a wrong size chipper blade so I wrote mail to Mr Mathias regarding that n co... See more

Company replied

Rated 5 out of 5 stars

Our order came earlier than expected, the quality was excellent and it fit perfectly! Our friends and family have asked about our chopping tool because it looks so different from the plastic ones! We... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Household Goods Wholesaler

About Alligator of Sweden

Written by the company

Alligator of Sweden 🇸🇪 – The Original Patented Vegetable Chopper Since 2001

Alligator of Sweden is a premium Swedish kitchenware brand specializing in original patented vegetable choppers, mandoline slicers, and professional kitchen prep tools. Founded in Sweden over 20 years ago, Alligator has grown to serve more than 5 million customers in homes and professional kitchens worldwide.

We build around one core idea: make food preparation faster, safer, and more consistent. Every Alligator product is engineered — not just designed — to deliver repeatable, precise results under real kitchen conditions, day after day, year after year.

Our blades are crafted from premium 301-grade South Korean stainless steel, cold-rolled for superior edge retention and long-term rigidity. Unlike mass-produced kitchen gadgets, Alligator products are based on original patented engineering — ensuring precise, uniform cuts every time, with no knife skills required.


What Makes Alligator Different

  • Original patented design – not a copy, protected by Swedish patents since 2001
  • Interchangeable blade grids – switch between 3x3 mm, 6x6 mm, and 12x12 mm cuts
  • One-press chopping system – consistent cubes, sticks, and slices in seconds
  • Safe by design – hands stay above the blade zone at all times
  • Dishwasher safe – dedicated cleaning grid removes residue in seconds
  • Built to last – genuine replacement parts available for blades, pushers, and collector boxes
  • 2-year warranty included on all products
  • Free worldwide shipping on every order

Our Most Popular Products

Alligator Stainless Steel Chopper 3094
The professional-grade 3-in-1 chopper built entirely in stainless steel. Designed for daily use and high-volume prep. The last chopper you will ever need to buy.

Alligator Black Edition Chopper 3002B / 3008B
The classic original chopper in a sleek black finish. Trusted by millions for fast, consistent vegetable prep with interchangeable blade grids.

Alligator Mandoline Slicer 6080
Professional mandoline slicer with adjustable thickness settings and a protective hand guard for safe, precise slicing every time.

Replacement Parts & Accessories
We stock genuine replacement blades, pushers, and collector boxes for all models — because a quality tool should last a lifetime, not end up in landfill.


Who Is Alligator For?

Alligator is the ideal kitchen tool for:

  • Home cooks who want faster, stress-free meal prep
  • Busy families preparing meals every day
  • Meal-prep and health-conscious eaters
  • Professional chefs and restaurant kitchens
  • Anyone who values quality, durability, and sustainability over cheap disposable gadgets

Why Customers Trust Alligator

With over 20 years of experience, 5+ million customers served, and a commitment to long-term product support through genuine spare parts, Alligator of Sweden stands behind every product we sell. We offer a 2-year warranty and free worldwide shipping on all orders — because great kitchen tools should be accessible to everyone, everywhere.

Our customers consistently highlight fast and reliable delivery, durable long-lasting construction, consistent cutting results, and real time savings in everyday cooking.


🛒 Shop the full range at: alligatorsonline.com
🔪 Best-selling choppers: alligatorsonline.com/collections/alligator-choppers
⚙️ Replacement parts: alligatorsonline.com/collections/replacement-parts

Alligator of Sweden AB · Swedish engineering since 2001 · Free worldwide shipping · 2-year warranty · 5 million+ customers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

917 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(917)

155 reviews in the last 12 months

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Rated 1 out of 5 stars
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your patience.

We wanted to reach out and let you know that the delay with your order has been caused by US customs processing. With the new import duties currently in effect, customs clearance is taking longer than usual for shipments entering the United States — this is unfortunately outside of our control and affecting deliveries across the board.

The good news is that the issue has now been resolved, and your order will be on its way to you within the next couple of days.

We appreciate your understanding and apologize for the inconvenience this has caused. If you have any questions in the meantime, don't hesitate to get in touch.

Best regards, Mathias Alligator of Sweden info@alligators.se

Rated 5 out of 5 stars
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you so much for the kind words! We're glad the delivery was fast and that you're happy with your new Alligator. Enjoy the quicker meal prep — and don't hesitate to reach out if you ever need anything.
//Mathias

Rated 5 out of 5 stars

Excellent quality compared to others I've tried

tried a couple of cheaper, more popular options on amazon and they break quite easily, are hard to clean, and the blades get dull within weeks. Been using this alligator chopper for about 3 weeks and it's still working perfectly. The heavy steel frame helps a ton with keeping it steady and solid on my countertop while chopping. The blades are still razor sharp and haven't dulled at all after moderate usage. Would recommend highly to those with a larger budget or just want to invest in something that will last a very long time.

May 28, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for taking the time to share such a detailed review — this is exactly what Alligator of Sweden is built for.

You've put it perfectly: cheaper alternatives might look similar on the surface, but the difference shows up quickly in real use. Our 301 cold-rolled stainless steel blades are engineered to stay sharp, and the solid frame is no accident — it's precision Swedish design that makes the whole chopping experience more controlled and consistent.

Three weeks in and still razor sharp — that's just the beginning. With normal use, you can expect years of the same performance.

Thanks for recommending us, and welcome to the long-term club.

Rated 5 out of 5 stars

The best product for dining vegetables

The best product for dicing vegetables: quality materials, excellent design, good price. Delivered promptly.

May 27, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for the great review! Quality materials, solid design, fair price, and fast delivery — that's exactly what we aim for every time.

Happy dicing!
//Mathias

Rated 5 out of 5 stars

I can't believe how quickly you get my…

I can't believe how quickly you get my part to me at the other side of the world down in Tasmania. I tell everyone about your great product & service.

May 21, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you so much for your wonderful review!

We're delighted to hear that your order made it all the way to Tasmania so quickly. Providing high-quality products and reliable service to customers around the world is something we take great pride in.

We truly appreciate you recommending us to others—it means a lot to our team. Thank you for your support, and we look forward to serving you again in the future!

Best regards,
The Alligator of Sweden Team

Rated 5 out of 5 stars

The product is incredible

The product is incredible. We have owned it for years and some of the components wore out. Ordering was easy and delivery was very fast.

May 20, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you so much for the kind words!

It is wonderful to hear that your Alligator has served you well for so many years. We specifically offer replacement components so that our customers can keep their products in top shape for a lifetime, and we’re glad to hear the ordering and delivery process was a breeze for you.

We appreciate your continued support!

Best regards,
The Alligator of Sweden Team

Rated 1 out of 5 stars

My one star review is NOT a review of…

My one star review is NOT a review of Alligator of Sweden, but rather a review of the the chosen shipper (FedEx) and its apparent inability to work with (or rather work around) the current USA Customs process that has become unmanageable for us mere humans. My Alligator Chopper is currently in US Customs hell and I have little confidence that it will ever be released for delivery to me. I have made four phone calls to FedEx and sent a detailed email to Alligator of Sweden, but to date, I cannot see a satisfactory resolution in my near future. For a $129 stainless steel veg chopper, US Customs wants to know many things about the manufacturer, including:

“Need the Country of melt and pour for the Stainless steel for clearance process with US Customs”

This is insane.

May 22, 2026
Unprompted review
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your feedback.

We're sorry to hear about the difficulties you've experienced with the customs clearance process. Unfortunately, recent changes to U.S. import requirements have resulted in additional documentation requests on certain shipments, and these requirements are determined by U.S. Customs authorities rather than by FedEx or Alligator of Sweden.

As soon as we received your inquiry, we began working with both our logistics partners and the manufacturer to obtain the information requested by Customs. We understand how frustrating these delays can be, especially when you're eagerly awaiting your order.

We appreciate your clarification that your review reflects your experience with the shipping and customs process rather than with the Alligator product itself. We remain committed to assisting in any way we can and will continue to provide the requested documentation as quickly as possible to help move the shipment through customs.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

quick delivery

May 14, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for the feedback! We're glad to hear your order arrived quickly. Providing fast and reliable delivery is a top priority for us.

Best regards,
The Alligator of Sweden Team

Rated 4 out of 5 stars

I really like the alligator cutter

I really like the alligator cutter! It enhances and improves meal prep tremendously. The only reason I don't give you guys the full 5 stars is that the container itself is pretty flimsy. The first one I've broken within a month. The container is not meant to withstand the forces the cutter itself exerts. So when pressing on the container, the connection breaks and I got a big slit in my container.
The other (smaller) reason for 4/5 is the kind of delivery. I'm not sure that you can change the company you are sending your packages with. I got mine through fedex and living in Germany that's pretty inconvenient for me. There is no collection box near by and they apparently weren't able to bring my package to my neighbor either.

May 10, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your detailed feedback and for your kind words! We are thrilled to hear that the Alligator has improved your meal prep so significantly.

We are sorry to hear that your container broke so quickly. Regarding the slit you mentioned, this type of damage can occasionally occur if the container is not fully clicked into the correct position before you begin chopping. If the collector is slightly misaligned, the force from the cutter can catch the plastic frame instead of passing through cleanly, which can lead to cracks or breaks. We always recommend double-checking that the container is securely attached to the base and the cutting guide before use.

We also take your feedback regarding FedEx in Germany seriously. We understand that local convenience is important, and while we use FedEx for their global reach, we are constantly evaluating our shipping partners to ensure the best possible experience for our customers.

Thank you again for your support and for helping us improve!

Best regards,
The Alligator of Sweden Team

Rated 2 out of 5 stars

I dislike that it is not clear which…

I dislike that it is not clear which grid will come. I am totally frustrated that the basic version does not include a grid for potatoes, however, I believe it is more popular. And even when I ordered a separate grid for potatoes, there was no spare cleaning grid.

May 9, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your feedback.

We're sorry to hear about your frustration. The reason we offer different set configurations is that customers have a wide variety of cutting needs and preferences. Some primarily use their Alligator for onions, vegetables, and fruits, while others prefer larger grids for potatoes or other applications. Rather than including every grid in every package, we offer several set options so customers can choose the configuration that best suits their needs.

The contents of each set, including the included grid sizes, are listed on the product page. We understand, however, that it can sometimes be difficult to determine which configuration is the best fit before purchase, and we appreciate your feedback on how we can make this information clearer.

Regarding the separate potato grid, replacement and accessory grids are sold individually and therefore do not include an additional cleaning grid. The cleaning grid included with the main unit is designed to be used with the corresponding cutting grid. If you need an additional cleaning grid, these are available separately.

We appreciate your comments and will take them into consideration as we continue to improve our product information and customer experience.

Best regards,
The Alligator of Sweden Team

Rated 1 out of 5 stars

Stay away - international seller, will incur customs fees.

I never received my order. It’s stuck in customs and I have attempted to contact you regarding this multiple times with no response. How do I get a refund?
UPDATE: Beware. Product was held at customs for weeks. Seller was non responsive to emails during this time. Fedex finally contacted me asking for seller’s address information because it was missing/withheld from the shipping label (I suspect so the customs fees are transferred to the receiver instead of sender) and customs released the package. I’m now being charged customs fees of $47 on a $29 order, in order to get my package. Do not purchase from this company through shop.com. They do not disclose at time of purchase or anywhere on the receipt, that items ship from out-of-country, or that you will be on the hook for expensive customs fees. With all that being said, I do love their chopper an it works very well, hence my decision to purchase an additional cutter size. I should have bought from Amazon and saved myself the headache.

May 5, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thank you for your feedback. We are sorry to hear about the frustration caused by the customs delay.

However, we would like to clarify that your order was shipped promptly and has reached the United States. The current delay is due to U.S. Customs clearance procedures, which are outside of our control. Unfortunately, recent changes in import requirements have resulted in some shipments being held while Customs requests additional information.

We have responded to customer inquiries regarding these customs requests and have been providing the required documentation whenever requested. If you have contacted us and did not receive a reply, please check your spam/junk folder or contact us again so we can assist you directly.

Since the shipment is currently being processed by U.S. Customs and has not been returned to us, a refund cannot be issued at this stage. We will, however, continue to do everything we can to support the clearance process.

While we understand your disappointment, we believe this review reflects an issue with U.S. Customs procedures rather than the product or service provided by Alligator of Sweden. We shipped your order as promised, and the delay is unfortunately beyond our control.

Please contact us directly with your order number, and we will be happy to review the latest status of your shipment.

Best regards,
The Alligator of Sweden Team

Rated 1 out of 5 stars

Held up by assistance, indefinitely delay

Because of lack of information, Was a delay in FedEx caused by import lack of information. Been held up at FedEx for for a week and a half. I gave them the information I had off your website and I haven’t heard a thing from them so I ordered one from Amazon for $25 cheaper. It’s still in delay in Oakland. now, May 13 one this one be released from customs.

April 29, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Hi,

Thank you for reaching out—I completely understand how frustrating this situation is, especially with the lack of updates.

Unfortunately, we are currently seeing an increase in random customs inspections in the US, along with stricter and sometimes unclear import requirements. These controls are handled entirely by US customs authorities, and they have been causing unexpected delays not just for us, but for many shipments coming from Europe. We know this is impacting our customers, and we truly share your frustration.

Even when all the necessary information is provided, shipments can still be held for extended periods without clear communication, which is exactly the kind of situation you’re experiencing in Oakland.

At the moment, the release from customs depends solely on the authorities and FedEx’s processing once it’s cleared. While most shipments do eventually get released, we unfortunately don’t have the ability to speed up or influence that process.

We really appreciate your patience and understanding here—we know it’s not a great experience, and we’re feeling the effects of these delays alongside you.

Please let us know if you’d like us to continue monitoring the shipment or assist you further in any way.
//Mathias

Rated 1 out of 5 stars

Have not received the item purchased

Have not received the item purchased
You have my money
I DO NOT HAVE MY ITEM

April 19, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Your order is held by the Customs in the US, we've reached out to them and are still waiting for an answer. This can happen since your government imposed new import rules for all imported goods.
We're working on it!
//Mathias

Rated 5 out of 5 stars

Fast shipping, great product

Fast shipping, great product.
Post delivery US import tax duties issued by FedEx were a bit surprising but overall did not take from the product quality or shopping experience . Will buy again

April 19, 2026
Alligator of Sweden logo

Reply from Alligator of Sweden

Thanks for the great review! Let’s hope world trade stabilizes again soon.
//Mathias

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