All Ironed Out Reviews 

93
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Danto was so lovely & friendly. My clothes have all been ironed well, returned in good condition & in great time! He both messaged me & called ahead of time to make sure I was home first before coming... See more

Rated 1 out of 5 stars

Shocking experience. Booked my collection and no one turned up. Tried to call and got told someone would get back to me. I then heard nothing and no one answers the phone or replies to emails. Don’t b... See more

Rated 5 out of 5 stars

Ironing returned beautifully. Collected & returned on time. Lynne text ahead when she would arrive. She is very friendly. Great service, certainly will use again. Thank you

Rated 5 out of 5 stars

I had a mountain of ironing and because of circumstances had been putting it off. Phil from All Ironed Out collected the washing and returned it in a professional and friendly manner. Kiarni has d... See more

Company details

  1. Dry Cleaner

Written by the company

We've been taking care of ironing since 2004. We love ironing and also providing excellent customer service to our clients. Our team has grown enormously and we work harder to save time for busy people - like you! All Ironed Out was borne out of a need to spend more time at home with our family. This is very important to us and we ensure that all our employees can work hours which don't interfere with their own family life. They're our most valuable asset. Why Ironing? The demands placed upon us at work are now even greater than ever. With longer working weeks and the many hours we spend travelling to and fro - spare time is a luxury which we should all be able to enjoy. On average, a small family creates an ironing pile every week which takes between 2 and 5 hours to iron. You could be having a meal out, watching a film or visiting friends down the local pub during that time. Need more information about our service, visit our website or call 0333 444 1850


Contact info

3.9

Great

TrustScore 4 out of 5

93 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(93)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lynne has been a life changer, thank you.rence…

For me Lynne has made a huge difference to my workload,delighted with the service and quality,no hesitation in recommending " All ironed out " ,thank you.

February 4, 2024
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

Thank you Carole, we're so pleased that Lynne has taken excellent care of your ironing. We'll be sure to let her know :)

Rated 5 out of 5 stars

Excellent Service

This company is reliable, helpful, and willing to be accommodating. Staff are very helpful. Pricing is competitive too. I regularly use this company and it makes our life easier.

December 1, 2023
All Ironed Out logo

Reply from All Ironed Out

We really appreciate your kind words :)

Rated 1 out of 5 stars

Booked a collection as a new customer…

Booked a collection as a new customer between 5pm & 7pm. Waited until 8pm no one turned up who was suppose to be Paula, Rang main tel no next morning who said someone would contact me, still waiting 2 days later. A waste of Time.
Durham area

October 21, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time and effort booking

Waste of time and effort booking, ironing was supposed to be collected between 5pm and 7pm but no one came to collect it, no telephone call or text message to explain why this happened. I emailed the company and their response was the agent couldn’t be contacted.

September 16, 2021
Unprompted review
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Reply from All Ironed Out

Whilst we apologise for the lack of contact from our agent, and the inconvenience caused, we do everything we can to prevent issues arising. It seems that in this case, your local agent had a problem which resulted in a missed collection.

Rated 1 out of 5 stars

No show for ironing collection

Booked a collection, waited in for the full 3 hour slot and no-one arrived. I thought perhaps there might be a genuine reason for this but looking at the other reviews here it seems it's a regular occurrence for ironing not to be collected. I'm irritated I didn't check reviews before booking! What a waste of time, for something that's meant to be taking stress away from clients not creating it!

April 7, 2021
Unprompted review
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Reply from All Ironed Out

Hello Lucy, we’re very sorry to hear that your ironing wasn’t collected as planned. Please contact our office and provide details so we can investigate this.

Rated 1 out of 5 stars

Not a happy woman

Booked a collection and the date and time were agreed. It was explained that it may not always be possible yo get tnere on time and I fo understand that, after there was a blinding game of fotty on yesterday. However no contact was made and we haven't heard anything since. Won't attempt to use again

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service provided by Wendy

Great service provided by Wendy. She picked up and returned my clothes at the time she said she would and the standard of ironing was excellent. I will definitely be using her services again! Highly recommend.

February 18, 2020
Unprompted review
Rated 1 out of 5 stars

A waste of time and effort

A waste of time. Signed up and booked a pickup, waited in after receiving confirmation of the order and then nothing.
I have looked on the site for how to follow up but could not find anything.

A quick update, I was contacted by the company via Teust Pilot with the message you will see below promising to look into the matter if is send in my details. I did and again no response.
Again a waste of time and effort and possibly money had I entered any bank details.

February 8, 2020
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

We’re really sorry to hear that your ironing wasn’t collected. Please email us your booking reference so we can investigate what went wrong. Our email is hello@allironedout.co.uk. Many thanks

Rated 5 out of 5 stars

Amazing service

Amazing service, fast turnaround, excellent ironing standard

December 20, 2019
Unprompted review
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Reply from All Ironed Out

Thank you for your feedback! Much appreciated :)

Rated 5 out of 5 stars

Excellent service!

We have been using All Ironed Out for years and always receive a fantastic service. For someone who hates ironing as much as me, this service is worth it’s weight in gold!

December 16, 2019
Unprompted review
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Reply from All Ironed Out

Thank you Sarah for your lovely comments x

Rated 5 out of 5 stars

Extremely professional ironing service

When I was working full time these people were amazing! Quick efficient collection and return and the ironing was always first class, especially the bedding, with very reasonable rates. Can’t rate them highly enough. If you need help with your ironing give them a call.

October 6, 2019
Unprompted review
Rated 3 out of 5 stars

Ok service

Ok service, communication not the greatest if there is a problem, and expensive

October 6, 2019
Unprompted review
All Ironed Out logo

Reply from All Ironed Out

Thank you for your feedback.

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