Craig was amazing so efficient police and thorough with the work he did. Sorted two major problems we had - one with the fridge freezer and the other with the patio doors. Himself and Paula have be... See more
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From first contact with Angie we found her to be warm, friendly, courteous and very helpful through to Mike at the sales centre who on top of the above was also very knowledgeable and went out of his... See more
Company replied
Absolute nightmare from the word go. Shoddy build quality, constant leaks, dishwasher not plumbed in, have to climb over the toilet to get in the shower. Balcony not fitted correctly causing leaks and... See more
Our new home is a dream come true 🥰 thank you for all your help and support!
Company details
Written by the company
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Allison Homes
Written by the company
- A homebuilder you can trust
- We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.
BUILT FOR LIFE
Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.
Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys.
Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible.
As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.
Contact info
Livingstone Road, NN18 8ST, Corby, England, United Kingdom
- 07484 504712
3.8
Great
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Craig was amazing so efficient police and thorough with the work he did. Sorted two major problems we had - one with the fridge freezer and the other with the patio doors.
Himself and Paula have been great as part of the customer experience team.
October 19, 2023
Unprompted review
Avoid at all costs.
Absolute nightmare from the word go. Shoddy build quality, constant leaks, dishwasher not plumbed in, have to climb over the toilet to get in the shower. Balcony not fitted correctly causing leaks and took around 7 attempts over 3 years to fix. We put our house on the market, it’s sitting empty costing us a fortune and we are unable to sell it because there is a land issue. We lost our first buyer because they weren’t happy with the land issue or that planning had been breached on the house behind leaving the house heavily overlooked by a balcony. Sam Hart is supposed to have been dealing with this but she has ignored our calls and emails and it’s been around 6 months from first contact. Larkfleet have made no attempt to sort the land issue leaving us with a house we cannot sell and a second mortgage for us to pay while we wait for them to pull their finger out. It’s absolutely disgraceful. Is someone going to contact us and sort this land issue out or are you paying our mortgage and council tax for us while we wait?
August 4, 2022
Unprompted review
First Class Service
From first contact with Angie we found her to be warm, friendly, courteous and very helpful through to Mike at the sales centre who on top of the above was also very knowledgeable and went out of his way to help us in any way he could. This has been a very pleasant experience with a great company, in fact the best we have encountered and we have bought a few houses.
July 11, 2022
Reply from Allison Homes - Oakley Rise
Hi Nikki, thank you for taking the time to leave us such a nice review. We're pleased to hear you have had a 5* experience with Angie and Mike. We will make sure your feedback is passed on to everyone.
Bad customer care and workmanship
These guys they are very bad I am still experiencing very bad, painful, embarrassing experience since the day we completed 6 December 2019, today is 7 September 2021
They waited last minute to put me in a situation to sign off reductions of my boundaries, I had already given up my other house and the option was to accept what was the only viable option presented to me
I raised issues within 14 days of completion all issues painstakingly put on an excel spreadsheet, dated and outlining expected outcome, all I got was a well choreographed answers as follows
1. We will send some one to inspect
2. Send us photos
3.It’s shrinkages
4.It’s within the building regulations
5. It’s house owner responsibility
6. The head of customer care will call you
Since December 2019 the house I am living in, bathroom unusable, toilet design bad with a basin under the window
Floors are not even and tiles are hollow. Alison Homes promised to come and rectify and they removed the tiles partially and they are yet to come back since January,
September 7, 2021
Unprompted review
Reply from Allison Homes - Oakley Rise
Hello,
Thank you for your review, we’re very sorry for the experience you have had. We know that the Customer Care Team are working closely with you to resolve issues as quickly as we possibly can.
Kindest regards, Allison Homes
A dream come true!
Our new home is a dream come true 🥰 thank you for all your help and support!
June 28, 2021
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