Allison Homes - The Orchards Reviews 

31
TrustScore 4.5 out of 5

4.6

Bourne Road, NG33 4NR Corby Glen, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with our new home at Corby Glen. Great location, well- thought put house design, high quality specification and construction and very good value. Purchase process and minor snagging work al... See more

Company replied

Rated 4 out of 5 stars

We’re due to complete on our first home at the end of July and so far our experience with Tracy at the The Orchards in Corby Glen has been positive. Since her arrival she’s provided us with helpful... See more

Rated 5 out of 5 stars

Rob came today and solved a particular problem where the built in boiler had been installed in a cupboard and the front panel of the boiler could not be removed for servicing. He's made the panel remo... See more

Company replied

Rated 5 out of 5 stars

We moved into a home on the The Orchards, Corby Glen in June. From start to finish Will and his team could not have been more helpful. They made the whole journey easy. We used their solicitors, wh... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Written by the company

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Contact info

  • Bourne Road, NG33 4NR, Corby Glen, England, United Kingdom

  • 01778 391530

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(31)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a house made easy

The sales team on site are very professional and there is a know pressure sell .Angie guides you through the sale it's made very seamless.

May 20, 2024
Allison Homes - The Orchards logo

Reply from Allison Homes - The Orchards

Dear Kevin,
Thank you for taking the time to review your experience at The Orchards. We're delighted to hear it's going great and look forward to continuing to support you through your homebuying journey.
Julia

Rated 5 out of 5 stars

Angie at The Orchards

Angie at The Orchards is amazing goes out of her way to help with every query, works tirelessly to resolve any issues. Works late a lot of evenings too as she wants to get everything completed. She is the biggest asset you have and should be rewarded accordingly. Not many people would agree to work most weekends ! She always has a smile on her face and is friendly helpful and knowledgeable! She is enthusiastic about everything!

May 20, 2024
Allison Homes - The Orchards logo

Reply from Allison Homes - The Orchards

Dear Paula,
We're so grateful for your kind words! It's wonderful to know that you had a great experience. Best wishes for a smooth and successful homebuying journey ahead.
Julia

Rated 5 out of 5 stars

Angi at the Orchards

Angi at the Orchards has been incredible! Great with our kids and always on hand to help going above and beyond!

April 8, 2024
Allison Homes - The Orchards logo

Reply from Allison Homes - The Orchards

Dear Stephen,
Thanks for your great feedback which we've passed onto Angela and the rest of the team!
Julia

Rated 5 out of 5 stars

Amazing development and exceptional customer service from Angie!

After visiting the Orchards development at Corby Glen on Saturday with my husband and two children. It is for sure to say what amazing customer service we were given from the moment we entered the show home office. Nothing was too much trouble for Angie, she gave us a very warm welcoming reception to us all. Offered the children sweets and us both drinks. Nothing too much trouble and knew her job very well by answering all our questions with confidence. Angie offers exceptional customer service and would mostly certainly recommend this development to family and friends if they were thinking about moving! Amazing credit where credit is due! Keep up the great work!

April 6, 2024
Allison Homes - The Orchards logo

Reply from Allison Homes - The Orchards

Dear Charlotte,
We love hearing feedback like this and we have passed your kind comments back to Angie.
Thank you and have a wonderful day
Julia

Rated 4 out of 5 stars

When I moved into my new home I also…

When I moved into my new home I also got Paula, the Customer Experience Manager, she has been there for the last few weeks to sort out the problems you experience with a new build.
I’m sure she is very busy but she always has the time to really listen to my issues and keeps me updated on what will happen and when.

December 4, 2023
Unprompted review
Allison Homes - The Orchards logo

Reply from Allison Homes - The Orchards

Dear Ms Clulow,
Thank you for your valuable feedback! We're glad you're experience so far has been great and will continue to do so.
Best wishes, Julia

Rated 5 out of 5 stars

Incredibly helpful and personalised

Everyone has been super helpful from the point of me calling to arrange a viewing. Tracey has been really nice and able to answer any questions.

Wayne the site manager and Gabe the cover site manager were both great, giving a thorough run through of the house and helping with any questions or any snags as well.

Paula the customer experience manager has also been great, visiting twice since I’ve moved in and any concerns made sure were addressed as soon as possible.

Felt like a really personal experience and not like I was just anyone else on the estate, really comforting when I was buying my first home on my own.

September 1, 2023
Unprompted review
Rated 4 out of 5 stars

The Orchards

We’re due to complete on our first home at the end of July and so far our experience with Tracy at the The Orchards in Corby Glen has been positive.

Since her arrival she’s provided us with helpful information and sorted out any issues we’ve had. She has given us an insight into how the whole completion process will work, so that we can be prepared. As first time buyers we really appreciate this!

July 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look