It was a falsely advertised product. I got a cheap, fake looking version of the product. I tried to return and they told me I had to send back in New York from Europe, which is not worth the packaging... See more
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Wish I’d read these reviews before I bought from Allo Collectives. I bought a pair of trousers for my son. The item received was a completely different design to that in the advertised images - essent... See more
Order the bracelet recently and it just came:. Very satisfied with the product. Customer support solved any issue concerning the order very fast.
Company replied
After some exchange of emails, I was offered my money back. However, customer services (ha ha), required me to return the item to a private address in the USA at my own expense. I find this very sus... See more
Company details
Contact info
54 State Street, Ste 804 #11371, Albany, New York, 12207, Albany, United States
- suppoort@allocollectives.com
- allocollectives.com
2.0
Poor
23 reviews
Hasn’t replied to negative reviews
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scam: falsely advertised product
It was a falsely advertised product. I got a cheap, fake looking version of the product. I tried to return and they told me I had to send back in New York from Europe, which is not worth the packaging costs. Complete scam.
June 4, 2025
Unprompted review
Regret the order
The display was not as clear as advertised for me and the it was hard to change the gifs or add new.
September 2, 2024
It wasn't the bracelet I ordered.
July 9, 2024
Poor quality…… wristband looks totally…
Poor quality…… wristband looks totally different than the pictures of it
July 15, 2024
Still haven’t received either item
June 8, 2024
this company are fraudsters the…
this company are fraudsters the advertise
good quality products the send out cheap
rubbish
they then want you to return it to USA
before they will refund
please don’t buy from this company
April 26, 2024
Shipping was timely
Shipping was timely. The actual strap is uncomfortable, very stiff material
April 25, 2024
Avoid all Allo Collectives purchases - scam
Wish I’d read these reviews before I bought from Allo Collectives. I bought a pair of trousers for my son. The item received was a completely different design to that in the advertised images - essentially false advertising. As with others I’ve be encouraged by customer services to post for the return of the item to the US at which point they’ll decide whether or not they will refund me. Do not buy. Should be reported for repeated false advertising.
April 20, 2024
Unprompted review
It's taking too long and no tracking!
The order is taking so long to be confirmed and shipped, and shipment details are not available. That's doesn't seem good.
April 27, 2024
SCAM; DON'T BUY THERE.
DON'T BUY THERE. Received product is very different from the one advertised. Completely different material, different print, very low quality. Return only to some random US address at my own expense. Initial shipping costs are also not being refunded. Customer service is very uncooperative. Never again.
May 2, 2024
Unprompted review
SCAM
dropshipping site with chinese low quality articles. No possibility of returning this garbage.
April 10, 2024
Unprompted review
Received notice that my shipment was…
Received notice that my shipment was sent out two weeks ago and still has not arrived…
March 25, 2024
Silence from customer services
After some exchange of emails, I was offered my money back. However, customer services (ha ha), required me to return the item to a private address in the USA at my own expense. I find this very suspect. I emailed customer services asking how I can be sure that after sending my item back, they would actually refund my money. Still waiting for a reply for that one.
It's very odd that another person with a complaint regarding the same item, was offered a full replacement of the fraudulent item at no cost to them.
April 1, 2024
Unprompted review
I ordered the bracelet as per another…
I ordered the bracelet as per another review. It is cheap metal from China and nothing like the advert. DO NOT buy from these people. Nor is it stamped. Complete and utter FRAUD
February 21, 2024
Unprompted review
Reply from aooo
Thank you so much for taking the time to share your thoughts on your recent purchase. We're thrilled to hear that you like the bracelet! However, we're sorry to hear that the sizing did not meet your expectations. We strive for accuracy in our product descriptions, and we apologize for any inconvenience this may have caused.
To ensure you have the best possible experience with our product, we would be happy to assist you with an exchange for a more suitable size or offer you a return if that's preferable. Your satisfaction is our top priority, so please don't hesitate to reach out to our customer service team with your order details, and we'll make it right for you.
Thank you again for your feedback—it helps us improve our service and make sure our product descriptions are as clear and accurate as possible.
Fast and supportive service.
Order the bracelet recently and it just came:. Very satisfied with the product. Customer support solved any issue concerning the order very fast.
February 27, 2024
Unprompted review
Reply from aooo
We're thrilled to know that you're happy with the bracelet you ordered and even more so that our customer support team was able to quickly address any issues you encountered with your order. Ensuring your satisfaction and providing swift support are our top priorities. If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we eagerly look forward to the opportunity to serve you again soon!
Fraud!
I ordered what was described as "925 Sterling Silver Viking bracelet" from Allo Collectives. When the item finally arrived after a month, its decoration was south asian, covered with elephants, and the bracelet wasn't stamped with the silver mark. I took it to a jeweler, and he confirmed that it is pot-metal. Allo Collectives hasn't responded to any e-mails about this fraud.
February 24, 2024
Unprompted review
Reply from aooo
Dear valued customer,
Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience and disappointment you've experienced with your recent purchase from Allo Collectives. We understand the frustration of receiving an item that does not match the description or the quality expected, and we are here to make things right.
Upon investigation, we discovered that a batch of bracelets from one of our suppliers did not meet our strict quality standards for 925 Sterling Silver Viking bracelets. This is an unfortunate oversight that affected a limited number of items, including yours. We want to assure you that this is not reflective of our typical product quality or the experience we strive to provide to our customers.
We are committed to rectifying this situation promptly. We would be more than happy to send you a replacement bracelet that is true to the description of 925 Sterling Silver, at no additional cost to you. This item will be thoroughly inspected by our team to ensure it meets our high-quality standards.
Regarding your emails, we have reviewed our records and responded to all received inquiries. If you have not seen our responses, there may have been an issue with email delivery. We recommend checking your spam or junk mail folder, as sometimes messages can be mistakenly filtered. Additionally, we are always available to assist you through our customer service hotline or via live chat on our website for immediate assistance.
Your satisfaction is our top priority, and we are dedicated to ensuring that you are delighted with your purchase and the service you receive. Please contact us directly with your order details, and we will expedite the process of getting your replacement bracelet to you.
Once again, we apologize for any inconvenience this may have caused and appreciate the opportunity to make things right. Thank you for your understanding and for giving us the chance to resolve this matter to your satisfaction.
Warmest regards,
The Allo Collectives Team
Package not arrived lack of communication
Do not order from this company, I have ordered and paid for express delivery, the tracking for this has not updated since I ordered in January and obviously the item has not arrived, beginning to think it is a bogus company
February 13, 2024
Unprompted review
Reply from aooo
Thank you for taking the time to share your feedback regarding your recent experience with our company. We understand the frustration and inconvenience caused by the delay in the delivery of your order, especially when express delivery was expected. We deeply apologize for any stress this situation may have caused and appreciate the opportunity to clarify the matter.
We want to assure you and our wider customer community that we take all concerns very seriously and strive to resolve them promptly and effectively. Upon learning about your situation, our team immediately reached out to you to address the issue. We are pleased to confirm that after our conversation, we were able to identify and resolve the delay with your shipment. We are happy to report that the package was successfully delivered to your satisfaction.
It is important to us that our customers have confidence in our products and services, and we regret any doubts this incident may have caused about our legitimacy. We are a dedicated team committed to providing quality products and ensuring a positive shopping experience for all our customers.
We continuously work to improve our delivery processes and customer service responsiveness to prevent such issues from occurring in the future. Your feedback is invaluable to us as it helps us to improve and serve you better.
Should you have any more concerns or require further assistance, please do not hesitate to contact us directly. We are here to help and ensure that your experiences with our company are nothing but positive.
Thank you once again for your patience and understanding. We look forward to the opportunity to serve you again in the future.
Warm regards,
The Customer Service Team
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