Seamless ordering and delivery. Top notch products and the most courteous professional customer service support. Not only did the support team answer my questions regarding customizing my... See more
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I have ordered for Prawns Pickle and gem set...I have just got the order confirmation and no updates after that...I do not even able to track my order and it's been more than 15 days...Not sure whethe... See more
Company replied
This is a scam website. I ordered picked on Feb 8. Nothing arrived, when I emailed them, I was told I’ll get a refund.
Quality is good but quantity is 25% lesser than promised. I reported to support team but they asked for photos of weight, I didn’t have it, the support team never responded to me. I will not buy here... See more
Company replied
Company details
Information provided by various external sources
We bring you the best of Indian homemade & handcrafted authentic products like organic millet, clothing, handicrafts, puja Items, pickles and sweets. We are committed to promoting quality, authenticity, and creativity!!
Contact info
944 Capitola Way, 95051, Santa Clara, United States
- 650-279-7751
- support@desiauthentic.com
- desiauthentic.com
This is a scam website.
This is a scam website.
I ordered picked on Feb 8.
Nothing arrived, when I emailed them, I was told I’ll get a refund.
Ended up paying more in form of Import/Duty tax
Website says shipping free for more than $100 but ended up paying more ($32) in form of import/duty tax.
Top Notch products, customer service & delivery.
Seamless ordering and delivery. Top notch products and the most courteous professional customer service support.
Not only did the support team answer my questions regarding customizing my order, they helped me understand the process and shared their back end service setup with DHL and Fed Ex.
Packaging was super airtight and insulated.
We are thrilled beyond words with the quality of green tamarind pickle and the professional customer service and delivery.
May your business flourish!
The range of genuine Andhra products at desi authentic is such a relief and joy: from kondapalli toys to gongura to cheeras, chakkalu podis, pachiddis Almost like a trip back home.
Best,
Hira G.
Maryland.
Horrible Packing/Delivery
I received my order today and the snacks are all crushed like powder because of poor packing style. Waste of Money!!!
Worst delivery service but best pickle
I got my parcel after 12 days I ordered due to bad courier service. Last time I got my parcel in 3 days as it was different courier. This time I ordered prawns pickle. It was too salty and prawns was hard. I told to Ram, he took the feedback and refunded me for prawns pickle. I want management to take care of service and maintain good taste.
Update is I ate mango pickle today. It was really awesome.
Excellent quality and fast delivery!
Fast delivery, authentic foods, great quality! Definitely recommend it to anyone missing authentic home foods.
Very pleased with these products.
Very pleased with these products.
Question- when I ordered my first mango pickles - you sent a gift of a package of deep red spicy paste - What is that? and can I buy more? couldn't find anything that resembles it in your catalog.
keep up the good work, I want to introduce some friends to this.
I have ordered for Prawns Pickle and…
I have ordered for Prawns Pickle and gem set...I have just got the order confirmation and no updates after that...I do not even able to track my order and it's been more than 15 days...Not sure whether this is a geniunue website..or I am been cheated.....Even my friends were excited to order but I have advised them not as I feel I am cheated and exploring other possibilities to get my money refunded

Reply from Desiauthentic
Millets delivered has stones and insects
Millets that we got in our first order was excellent. But later orders were delivered with some stones and insects. Please look into the problem.

Reply from Desiauthentic
Its been 10 days still i don’t see any…
Its been 10 days still i don’t see any update to my order. Sent mail to customer and got a response stating its already been fullfilled. But status still shows as un fullfilled. I don’t see any tracker number too.

Reply from Desiauthentic
I had to follow up regarding dispatch
I had to follow up regarding the delivery date then they have processed it
On time delivery with the quality
You will never get what you ordered…
You will never get what you ordered When you receive the order the items are opened and were all over the package with a cut of duck tape, when you try to contact the support team you will have a chain of emails without a proper answer please don’t order and waste your money.

Reply from Desiauthentic
Always excellent
Always excellent. Food Quality, Shipping & Service everything is excellent.
I like your pickles so far
I like your pickles so far. Hope you will continue to keep up the consistency of quality and taste.
Thanks for your supply
Thanks for your supply. We tasted both the pickles. Found satisfactory. However we expected little more fresh consignment.
Thanks
No issues.....
very tasty food and good quantity and…
very tasty food and good quantity and quality
Awesomely authentic straight from India
You do good job
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