I had some issues regarding my membership, but this was dealt by Claire via an email. This allegation was confusing but Claire was really helpful.
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See what reviewers are saying
At the beginning of my membership, I did not immediately understand how good and inexpensive you could buy a particularly good perfume. A great system that is probably popular worldwide..... a loa... See more
Scam! Clicked on a facebook add for a backpack which redirected me to a website called GOOVLO.COM. Then three unauthorised payments were taken from my account by ALLPERFUMEVIP.COM and I was told that... See more
I never signed up to this website. I was buying something on some Amazon site, I started to put my payment details and after I am finished the system charged me and redirected me to this website and t... See more
3.9
Great
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Experience was great
July 4, 2024
Unprompted review
Had money taken off me but received…
Had money taken off me but received nothing. No email or way to contact. Not impressed
October 10, 2024
Unprompted review
Reply from Allperfumevip
Dear Amanda,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@allperfumevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Scam website
Scam website! I was (I thought) ordering a dog bed from another company altogether but once I added payment details I was mysteriously signed up to this awful company’s website with a subscription activated. Many many emails asking for my money to be returned only resulted in unfulfilled promises to “escalate” my case. Eventually they assured me I would receive my money back but only on the clearly stated condition that I follow their link to leave a favourable (4 or 5,star) review on trustpilot. They even told me what words and phrases I must not use (“refund” “cancellation” etc strictly forbidden if I wanted my money back). Outrageous! I took great pleasure in letting them know that I would not have any review I wished to leave dictated by the company I was complaining about! I have no doubt that I’ve now forfeited my refund by leaving an honest and scathing review but I’d rather write it off than fraudulently promote this awful company, Please do yourselves a favour and avoid!!!!!
(Never received the dog bed I’d thought I’d ordered either 😡)
June 20, 2024
Unprompted review
Reply from Allperfumevip
Dear Julie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@allperfumevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Customer support resolved my issue…
Customer support resolved my issue promptly. I’m very thankful for their assistance.
September 13, 2024
Unprompted review
Their support team truly understands…
Their support team truly understands the meaning of customer care. My problem was fixed in no time.
August 30, 2024
Unprompted review
Their response time was impressive,They…
Their response time was impressive,They quickly addressed my issue and ensured everything was sorted out perfectly.
August 21, 2024
Unprompted review
I never bought something from you and I…
I never bought something from you and I am receiving deductions from my account
April 11, 2024
Unprompted review
Reply from Allperfumevip
Dear Mohale,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@allperfumevip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Excellent service
This company was legit and had a good service. They even called me on international call so I recommend them.
August 1, 2024
Unprompted review
Customer Service have reached out to me…
Customer Service have reached out to me to offer resolution
May 14, 2024
Unprompted review
This company gave excellent customer…
This company gave excellent customer service and care.
Thank you Bob for your assistance.
July 26, 2024
Unprompted review
Ending the relationship with ALL perfumes
I am happy with All perfumes but unfortunately I cannot continue with you family, Thank you for everything🙏
July 25, 2024
Unprompted review
Good customer support.
July 24, 2024
Unprompted review
I love the service of Allperfumevip
July 23, 2024
Unprompted review
What is making the experience great is the company, through Zoe, reaching out to me.
What is making the experience great is that the company, through Zoe, got back to me regarding my concern which was not previously addressed. Zoe from the escalation team reached out to me to apologize and promised to address my concern after I give my rating. I am satisfied with this actin and will be more satisfied when they're able to experience what they promised after this evaluation. I am counting on them and their integrity. Thank you.
July 10, 2024
Unprompted review
I love the service of Allperdumevip
I love the service of Allperdumevip, very hands on. Specially to Ms Zoe.
July 13, 2024
Unprompted review
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