Issue Addressed by Zoe Thank you Escalation Team THIS SITE IS A SCAM! THEY LOAD ONTO OTHER SITES SO YOU DON'T KNOW YOU ARE SIGNING UP TO THEM. THEN, WHEN YOU COMPLAIN, THEY OFFER A REFUND AND CANC... See more
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See what reviewers are saying
To be honest these people work fast and efficient before I knew what was going on they allready sorted out everything and im greatful
Well I didn't know i had subscribe to your membership cos i was trying to buy a product i saw on Instagram. The product I purchased was obviously a scam cos I didnt get an order number to follow. But... See more
Updated review 28/2-2024; Customer service have now called me and solved the case to me benefit and I appreciate it. Thank you very much. I have never bought anything from the shop and therefore... See more
The agent really tried to help me
The agent really tried to help me. Great agent
An excellent attention to my case
An Excel attention to me almost by Marshall
All best wishes to the team to make a…
All best wishes to the team to make a good effort by refunding to me
Thankyou Sarra for reaching out to me
Thankyou Sarra for reaching out to me
Zoe addressed the issue
Zoe addressed the issue; she was helpful indeed. Thank you, Escalation Team. Thank you for the time and assistance.
Issue is being handled well
Issue is being handled well. Claire reached out to help. Thank you so much for your help!
Emily - Great Customer Service
Emily, was very understanding and went above and beyond in helping me with my concerns. I am greatly that she was able to assist me and resolved my issue.
Thank you Ann
Representative is very accommodation
Representative is very accommodation
Issue Addressed
Issue Addressed by Zoe Thank you Escalation Team
THIS SITE IS A SCAM! THEY LOAD ONTO OTHER SITES SO YOU DON'T KNOW YOU ARE SIGNING UP TO THEM. THEN, WHEN YOU COMPLAIN, THEY OFFER A REFUND AND CANCELLATION IF YOU GIVE A POSITIVE REVIEW. THEY SUGGEST PHRASES TO BE USED AND AVOIDED. THE CANCELLATION DOESN'T HAPPEN, AND THE DEMANDS ON YOUR CARD CONTINUE. AVOID! AVOID!! AVOID!!!!
Excellent Customer Service
Emily has provided me with excellent and speedy service. I always put importance and gratitude towards customer service.
Thank you for your call
The staff was friendly and helpful.
The staff was friendly and helpful.
Edith followed with me
Followed up and kept me informed about my order
They’ve charged me 30 euros for…
They’ve charged me 30 euros for nothing. I was about to by product online, while for some reason I’ve been redirected to allpetzones website. Clear scam, I want my money back and they don’t want to refund it !

Reply from Allpetzones
I’m happy with how quickly customer…
I’m happy with how quickly customer support addressed my problem and resolved it.
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