Issue Addressed by Zoe Thank you Escalation Team THIS SITE IS A SCAM! THEY LOAD ONTO OTHER SITES SO YOU DON'T KNOW YOU ARE SIGNING UP TO THEM. THEN, WHEN YOU COMPLAIN, THEY OFFER A REFUND AND CANC... See more
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See what reviewers are saying
To be honest these people work fast and efficient before I knew what was going on they allready sorted out everything and im greatful
Well I didn't know i had subscribe to your membership cos i was trying to buy a product i saw on Instagram. The product I purchased was obviously a scam cos I didnt get an order number to follow. But... See more
Updated review 28/2-2024; Customer service have now called me and solved the case to me benefit and I appreciate it. Thank you very much. I have never bought anything from the shop and therefore... See more
Another 40 pounds has come out of my…
Another 40 pounds has come out of my account this is not good customer service as I asked repeatedly in chat for cancellation subscription if this keeps happening I will take further as everything is recorded not good enough I should only ask once and not keep chasing to cancel
Helpful customer service
The team was incredibly professional…
The team was incredibly professional and handled my issue with care and expertise.
This site is crazy I didn’t do anything…
This site is crazy I didn’t do anything and they charged my card about 40 euros without owning a dog I want a refund
Thank you Sara
Good experience
I have a good experience with…
I have a good experience with allpetzone , they are the best
Thank you for refund me the total…
Thank you for refund me the total subscription fees of 31.45 Euros. Mvh Kenneth Storhaug I`am graitfull
Edith call to do follow up and she…
Edith call to do follow up and she promised to refund me
It's a good shop when you have a
It's a good shop when you have a. Pet
And it's also a good stor
Thank you for assisting me with a…
Thank you for assisting me with a refund of my membership after cancelation thank you for your assistance
My issue was addressed by the…
My issue was addressed by the Escalation Team
Quick response
I do very much appreciate your quick action in responding to my email refund request and and sorting out this matter
BEWARE
BEWARE. Scam! They charged me for a membership that i never signed up for. I don’t even have a pet!
BEWARE!!!!
Proactive support agent
I had a good experience dealing with their support. Proactive and made sure my problem was solved to my satisfaction
Miss helped me with my problem very…
Miss helped me with my problem very quickly
These PEOPLE took money off me and I…
These people took money off me and I have NOT joined their site , best you people stop or else this will end up with the police , I do not own a dam dog , you people make me angry. Best you cancel my name or else.
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