Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more
Company replied
Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more
Company replied
Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more
Company replied
Company details
Written by the company
All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.
Contact info
United States
- allsecurityequipment.com
4.1
Great
380 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Item arrived promptly and in good…
Item arrived promptly and in good order.
luckily utube has insrtructions on how to make it functional. Yea!
October 7, 2025
Reply from Allsecurityequipment
We’re so happy to hear your order arrived quickly and safely! That’s exactly the kind of experience we aim to provide. Our team is always available if you ever need additional guidance, just reach out!
Reply from Allsecurityequipment
We’re so happy to hear that your experience was great from start to finish! hank you for choosing All Security Equipment, we appreciate your business.
Get what you need without the hassle
Got me the Parts I needed for my barrier gate and without a hassle. Shipping was fast the parts fit perfectly and we're back in business!
October 9, 2025
Reply from Allsecurityequipment
We love hearing this, thank you for sharing! At All Security Equipment, we take pride in offering fast shipping, quality parts, and smooth service. We appreciate your business and look forward to serving you again!
so far fast friendly service
so far fast friendly service. we will see when the parts actually show up.
October 9, 2025
Reply from Allsecurityequipment
We appreciate your feedback and are happy to hear you’ve had a great experience with our team! Thank you for choosing All Security Equipment, we’re here to make every step easy and dependable.
They had what I needed and next thing I…
They had what I needed and next thing I know it, it is at my doorstep.
October 3, 2025
Reply from Allsecurityequipment
Thank you for the great feedback! We’re happy you found exactly what you needed and that your order arrived in no time.We pride ourselves on offering a seamless shopping experience, from easy ordering to fast delivery. Thanks for choosing All Security Equipment!
Quick response and delivery
I called about a part and verified in stock. Their customer service was friendly and helpful. When I ordered it, it came exactly when it said it would. Since then, I have ordered three more times.
October 8, 2025
Reply from Allsecurityequipment
Thank you for sharing your experience! We’re so glad to hear our team was able to assist you quickly and that your orders arrived right on time. We truly appreciate your continued trust and repeat business!
Arrived timely and correct part
October 3, 2025
Reply from Allsecurityequipment
Thank you for the great review! We’re happy your order arrived quickly. Reliable service is what we’re all about!
Good service courteous staff
October 3, 2025
Reply from Allsecurityequipment
We really appreciate your feedback! It’s great to hear that our team’s courtesy and commitment to great service stood out during your experience. Thanks for choosing us, we’re always here when you need us!
Reply from Allsecurityequipment
Thank you for your kind review! We’re so glad to hear that your order arrived on time and that you’re pleased with the quality of the product. At All Security Equipment, we’re committed to offering durable, reliable products backed by dependable service. We truly appreciate your support and look forward to serving you again!
I paid for 2nd day air.Yes I know 24-48…
I paid for 2nd day air.Yes I know 24-48 hour disclamer. I still have not recieved my product it has been 3 weeks. I have called and e-mail for 2.5 weeks to see where my product that has been paid for (fast to take the monies out) was. I had to say compisate me backand all they did was $10. YEP I lost a job because of time line. VERY BAD WILL NOT USE AGAIN
October 3, 2025
Reply from Allsecurityequipment
Thank you for taking the time to share your experience. We sincerely apologize for the delay and the inconvenience this caused you. Occasionally, certain products go out of stock or face shipping delays from the manufacturer, which can unfortunately extend delivery times beyond what’s expected. We’re reviewing this situation closely, thank you for your patience and for giving us the opportunity to make things right, we truly value your feedback.
Paid for 2nd day air never got a email…
Paid for 2nd day air never got a email or call that it was not in stock.Will not recommend them to anyone due to the person I spoke with said he would let his supervisor know never heard anything back till today that my order is being sent not a good way to do business 🤬🤬
October 3, 2025
Reply from Allsecurityequipment
Thank you for sharing your feedback. We’re truly sorry for the delay and any inconvenience it caused. The item you ordered is a popular products and briefly went out of stock. As soon as it arrived back in our warehouse, we shipped it out to ensure you received it as quickly as possible. Our team stayed in touch throughout the process, and we understand how important timely communication is. We appreciate your patience and the opportunity to make things right.
Reply from Allsecurityequipment
Thank you for the review! We’re so glad to hear you found our website user-friendly and easy to navigate. At All Security Equipment, we’re committed to making the shopping experience simple, fast, and reliable for every customer.
Ordered and shipped fast.
October 1, 2025
Reply from Allsecurityequipment
We appreciate your review! It’s great to know that your order experience was fast and smooth. Providing quick shipping and reliable service is always our goal—thanks for choosing All Security Equipment!
Tracking is Glitchy
Tracking system is not helpful. Tracking through the 'shop' app is a nightmare as it is glitchy and doesn't update. When checking out product, it advertises 'fast' shipping however it is not. Spoken with people and they have all been helpful, however the tracking system is faulty and needs to be improved.
October 1, 2025
Reply from Allsecurityequipment
Thank you for your review. We’re happy to know our staff provided helpful service, but we regret that the tracking system fell short of expectations. Your feedback helps us get better, and we truly appreciate your business.
I will never use this company again!
This whole order process has been a headache. I never received any tracking numbers for my shipment. I contacted support multiple times and was always told they would get back to me, but I finally got a message from them today that the shipment was in route. They provided a tracking number. I clicked on that tracking number and it says the shipment was canceled. I will never buy from this company again!
Thank you for responding to my review, but as of this morning, I have still not received my order or a tracking number. Customer Service has not responded when I let them know the tracking I received showed the shipment was cancelled. So while your commitment to improving customer service is great, when will I receive my order, or refund for my order?
I will not revise my rating on this review, until this is made right.
September 30, 2025
Reply from Allsecurityequipment
Thank you for sharing your feedback. We understand how frustrating this situation must have been, and we apologize for the confusion around your shipment updates. Our policy is to always provide tracking numbers as soon as shipments are on their way, and we regret that the process felt unclear in this instance. We’re taking your feedback seriously and using it to improve communication with our customers. Thank you for bringing this to our attention, we remain committed to providing reliable service and support.
Item was described in sufficient detail…
Item was described in sufficient detail that ensured that I was ordering the correct part. The shipping cost seemed to be higher that expected.
September 28, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for your review! We’re glad the detailed description made it easy to find the right part and we appreciate your feedback on shipping. At All Security Equipment, we’re committed to accuracy, quality, and great service.
Very user UNfriendly
No eta on delivery when I was trying to decide if I needed 2day or ground shipping.
Your site kept freezing up on me.
An item was left off my order but instead of being able to edit the order and just add the missing item, I had to go back and redo and add the whole order again - which means I also had to go into the cart and individually delete the 4 items in the 1st order attempt.
You won't give me tracking info unless I download an app?! Seriously?!!!
I hope the delivery process is better than the order process.
September 18, 2025
Unprompted review
Reply from Allsecurityequipment
Thank you for taking the time to share your experience. We regret that your order process didn’t feel user-friendly and want to clarify that tracking information is always provided by email without the need for an app. Still, your feedback is very valuable to us, and we’ll use it to improve the shopping experience for future customers. We’re glad you chose All Security Equipment and look forward to showing you the better side of our service with your delivery.
How good you are.
The prompt service and your staff professionalism is incredible, especially Agostina who answered all technical questions and immediately mailed ordered product.
September 17, 2025
Unprompted review
Reply from Allsecurityequipment
We truly appreciate your kind words! It’s wonderful to hear that Agostina and our team were able to make the process smooth and provide you with detailed support. Thank you for choosing All Security Equipment!
First time using All Security Equipment
Had a great experience the first time with them. Was fast shipping, item as described, works great. Look forward to doing a lot of business with this company.
September 8, 2025
Reply from Allsecurityequipment
Thank you for sharing your first experience with us! We’re so glad to hear that everything is working great. At All Security Equipment, we work hard to provide quality products with fast, reliable service, and we’re excited to continue earning your business.
Everything was great I ordered my part…
Everything was great I ordered my part real easy shipping was easy and I’m just waiting for it to come in. Everybody was very knowledgeable.
September 8, 2025
Reply from Allsecurityequipment
Thank you for your kind review! We’re happy to hear that ordering was simple, shipping was smooth, and that our knowledgeable team could assist you. At All Security Equipment, we’re committed to making the process easy from start to finish.
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