Since September I have been the victim of a scam by Altobeauty.com who charged me €84 following a false advertisement concerning DIY equipment (pruner). In fact, when I paid for the equipment, the pa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The assistant was very friendly and did communicate in a very good and polite manner. The assistant also help me to understand the terms and conditions about my query that I have send via email. Keep... See more
Everything is all right. My problem had been solved! You all are phantastic people! Thanks once more
I was caught on a Shein birthday offer. All top beauty deducted money but will refund me and cancel any future deductions
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is very good experience with customer…
Is very good experience with customer service . Quick response reply.👍💐
Don’t know really
Friendly staff good communication and customer support
Thank you escalation team for resolving…
Thank you escalation team for resolving my issue.
quick contact with customer service and…
quick contact with customer service and resolution of the matter
I have had best experience when you…
I have had best experience when you order products they receive on time. Alltopbeauty.com is the company that I had good experience with.
Scammers be careful guys 😡😡😡😡😡
I am glad everything is going to be sorted 🙏🏽
Support and response
The company has provided good support when I requested a refund. Investigating to provide an accurate response
Scamming people is not good
Scamming people is not good. Be open and tell people what is your goods what are you selling. Thats all
Didn't know I was signing up for a…
Didn't know I was signing up for a subscription that would cost 48€ a month! I got a text about a gift card for £3 and got signed up without realising what this was. I requested to cancel, but they are very clear there are no refunds even if you don't realise you are "topping up" your account. I sent them the request to cancel email, but they've still charged me. Avoid this scam. Now I have to do a chargeback.
I was happy to hear to get the refund…
I was happy to hear to get the refund by 7 days from customer representatives.
All top beauty helped me quickly to…
All top beauty helped me quickly to refund the account as I didn't mean to sign s prescription
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








