All Weather Roofline 

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Rated 2 out of 5 stars

Really wish i had read the reviews before I got these guys to complete the work. Overall I cant really complain about the works that was done but everything else was not up to the standered I expecte... See more

Company replied

Rated 5 out of 5 stars

Had a really polite guy called Michael arrange for me to have a quote, after speaking to the office to confirm. A sales rep turned up who was a little eager to make a sale but was very professional an... See more

Rated 5 out of 5 stars

Hi Ryan just wanted to say thank you for your professionalism and dedication. Very happy with the door and the new glass for our window. Your team who fitted them are amazing too. Thank you once... See more

Company replied

Rated 1 out of 5 stars

Really unprofessional sales approach. The cold caller at the door was great and set good expectations however the communication between their office and the 'gentleman' that came to do the quote wasn'... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Garage Door Supplier
  3. Home Improvement Store
  4. Security System Installer

About All Weather Roofline

Written by the company

AWR Logo
  All Weather Roofline
  Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.
 
     
  Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.
     
  We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.
 
   

Contact info

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Rated 5 out of 5 stars

We've had our facias and windows done…

We've had our facias and windows done by AWR and both times they have been very professional, efficient and have completed the work in a timely manner to an excellent standard. We will definitely be using them again in the future and have recommended them to friends and family.

August 26, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Hi Tris,

Thank you so much for your kind words and for choosing AWR again! We’re delighted to hear you’re happy with the work on your fascia's and windows. It means a lot to us that you’ve recommended us to your friends and family, and we look forward to helping you again in the future.,

Kind regards,
AWR

Rated 5 out of 5 stars

All fitted in a day polite and…

All fitted in a day polite and pleasant work men , cleaned up as they go . Good quality windows and frames. Definitely recovering to friends and family.

July 2, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you so much for your kind words! We’re delighted you’re happy with the quality of the windows and the work carried out. It’s great to hear the team left everything clean and tidy too. Your recommendation means a lot to us! 🌟

Rated 5 out of 5 stars

Excellent from speaking to the…

Excellent from speaking to the canvassers to measuring up and completing the work. Telephone contact was very good. Very good workmanship and cleaned up great. I would recommend this company.

August 8, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for your kind review! We’re so pleased to hear everything went smoothly from start to finish, and that you’re happy with the workmanship and service. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Great experience for windows and extension

Handled our extension from conception to completion. Builders were great and we are thrilled with our new kitchen space.

February 28, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for sharing your experience! We’re delighted to hear you’re so pleased with your new windows and extension. It’s wonderful to know the team made the process smooth and that you’re enjoying your new kitchen space.

Rated 5 out of 5 stars

My AWR window experience …

Robbie arrived on his own and worked none stop to fit my windows. The quality of the windows and the quality of the finish that Robbie did was extremely professional. My friends and family who have popped in to see the windows have all commented of the quality and installation finish is really really good.

August 20, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for your kind feedback! We’re so pleased to hear how impressed you are with both the quality of the windows and Robbie’s workmanship. It’s great that your friends and family have noticed the difference too — we’ll be sure to pass on your praise to Robbie.

Rated 1 out of 5 stars

I had a sales person from this firm…

I had a sales person from this firm come round through the recycling scheme and quoted me for the windows. Took £1200 deposit for the windows. I then read the reviews and decided against using this company. When I rang to cancel my order on the Monday after the visit on the Saturday I was informed the cancellation team start at 12 and then that there isn’t a team. They tried talking me around staying with them and now it’s been ten days since my cancellation and I have not received my deposit back and they don’t respond to emails. I suggest likes others to avoid this company

August 16, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

We’re sorry to hear about your experience and the concerns you’ve raised. This is not the level of service we expect, especially regarding cancellations and refunds. To allow us to investigate and resolve this as quickly as possible, could you please provide your details via the trust pilot request we have submitted.
Kind regards,
AWR

Rated 4 out of 5 stars

Professional and pleasant.

Everyone I met, from the person who came first to the door, to the man who came in and measured up, the man who came to make sure the details were correct and the young lad who did the job, were professional and very helpful. Luke who installed two windows for me was a very hard worker and tidied up anything lying on the ground.
So, thank you to Rod, Tony, Garry and Luke.
However, could I suggest that if a customer has blinds at the windows your policy is made clear in advance.

August 27, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you so much for your detailed feedback! We’re delighted to hear that Rod, Tony, Garry, and Luke provided such a professional and helpful service, and that you were pleased with the installation. We also appreciate your suggestion regarding window blinds and will look at how we can make this clearer for future customers.

Rated 5 out of 5 stars

We had our property rendered and…windows and door

We had our property rendered and afterwards realised we needed new windows and door, we was worried about the render incase it got demaged.
But we was well impressed with the fitters Kenny and Luke who did a fantastic job, they was very professional, polite and so tidy and they did a fab job and as for our worry over the render we need not worry as it was perfect no demage at all.
We would certainly recommend to any of our family and friends , and when we are ready for the rear of the property doing I will be asking for Kenny and Luke they are the best . Mr & Mrs Wood

August 28, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you so much, Mr & Mrs Wood! We’re delighted to hear how pleased you are with your new windows and doors. Kenny and Luke will be thrilled with your feedback – they always take great care, and it’s fantastic to know they put your worries about the render to rest. We really appreciate your recommendation and look forward to helping with the rear of your property when the time comes.

Rated 1 out of 5 stars

Do not use these cowboys

Do not use these cowboys! They charge too much and do not do the work that they promise to undertake. They use sub-contractors who are not interested in doing a good job. Then they have the gall to try and charge you more when you ask them to finish the job properly.

August 28, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

We’re very concerned to read your review and take allegations like this seriously. We want to look into your experience in detail, but we’re unable to identify your order from the information provided here. Could you please contact us with the details as requested via trust pilot.
Kind regards
AWR

Rated 1 out of 5 stars

AVOID AVOID This company

AVOID AVOID This company, they prey on the elderly.Price went up £800 in 4 months on a job costing £2000 they sugar coat the figures to suit themselves.

August 23, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

We are very concerned to read your comments and take allegations like this extremely seriously. We would never knowingly “prey” on any customer and certainly not the elderly. Pricing can vary depending on materials, specifications, or promotions available at the time, but we expect all of our representatives to explain this clearly and transparently.

So that we can investigate fully and ensure this is addressed properly, please could you provide your details as per the trust Pilot request we have submitted.
Kind regards,
AWR

Rated 1 out of 5 stars

Wow what an experience

Wow, what an experience. Arrived on time plus point chap who measured and quoted constantly slated staff in head office as he called them to get a price on more than one occasion. Overall quote for bay window consisting of 3 windows was £3300 with a 30% discount oh yer they wanted 2k for a new roof putting on. Been quoted 600 for local roofer to sort a tiled roof. Insisted on 300 quid to lock the price in for 12months.
Please read all other comments and avoid.

August 26, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for sharing your experience. We’re very sorry to hear about the impression left by our representative, as this is not the level of professionalism or transparency we expect from our team. We would like to look into this further and address the concerns you’ve raised about both the conduct during your appointment and the pricing information given.

To help us investigate, could you please provide details as requested through Trust Pilot.
Kind regards,
AWR

Rated 5 out of 5 stars

New doors

Excellent install small problem with a door but fixed promptly. New doors all round. Efficient service polite people. recommended

June 4, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for your kind feedback! We’re so pleased you’re happy with your new doors and that our team could sort the issue quickly. Your recommendation means a lot!

Rated 5 out of 5 stars

New front door

Had a new front door fitted. Pleased with the result. All appointments met on the due day and at the agreed time.

Excellent quality albeit a little overpriced. The job only took 90 minutes to complete. Still too early, to be fully satisfied. Hopefully no issues will develop down the line.

August 18, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for your review! We’re glad you’re pleased with your new front door and the punctual service. We’re confident you’ll continue to enjoy the quality for years to come.

Rated 5 out of 5 stars

Excellent Service

Service was fast and efficient from obtaining a quote right through to fitting.
The doors/window supplied were great quality and look good. The installer (Luke) arrived promptly on the day we'd arranged He was polite, extremely professional and did a really good job, including cleaning up afterwards. It took around 6 hours to fit 2 doors and a window.
We did experience a couple of minor issues with the doors dropping slightly after a couple of days. However, a call to the service desk, which was dealt with very professionally and politely, was all that was needed to arrange for a fitter to pop round to sort the issue. The fitter arrived on the day as promised and quickly and efficiently rectified the problem.
All round, I'm very pleased with the quality of the doors/window purchased and with the excellent service I've received. I wouldn't hesitate to use AWR again in the future.
PCN NG11583

July 30, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you so much for your detailed review! We’re delighted to hear that you’re pleased with the quality of your new doors and window, and that Luke and the team provided a professional service throughout. We’re also glad our service desk could quickly resolve the minor issues for you. Your recommendation means a lot, and we look forward to helping you again in the future.

Rated 1 out of 5 stars

What a shocking company

What a shocking company. Guy came for a pre arrangement appointment to give a quote for a new conservatory roof. Refused to give me a quote as my wife was not present. Asked why and was told they need both parties present to make the decision. His final response on leaving was. "Look i don't give a shit mate". No wonder their reviews are so bad.

August 23, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

We are very concerned by the comments in your review, as the behaviour you describe is completely unacceptable and not in line with our values or standards. We take matters like this extremely seriously.

As we cannot identify you from the information provided in this review, we would be grateful if you could reply with the details requested through trust pilot do we can investigate this matter further.

Rated 1 out of 5 stars

Had one of there salesman round last…

Had one of there salesman round last year, he quoted what i can only describe as ridiculous
£29k for a few windows, obviously i didn't buy from the idiots, i went on to buy from a reputable local company for £6k.
Now since then on average i get one of there sales people ring me every two weeks, ive tried being polite, nasty, asking not to ring me anymore as ive purchased new windows
But they don't listen and keep calling me.
If they read this review please stop calling me!!!!

September 19, 2024
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Thank you for supplying your details, we will inviestigate this matter and I can confirm your number has been blocked on our calling system.
Kind regards,
AWR

Thank you for bringing this to our attention. We are very concerned to hear about your experience and we take complaints about persistent or unwanted calls very seriously.

We are unable to trace your details from the information provided in your review. To help us investigate and ensure your number is removed from our records, could you please reply via Trust Pilot as requested with your relevant details.

Kind regards,
AWR

Rated 3 out of 5 stars

The salesman and fitter were very good

The salesman and fitter were very good. The surveyor seemed to be under time pressure and I felt I had to make a quick decision regarding some of the finer details. The main problem was the scaffolders. We had no access to TV for over a week, and had to call out a Sky engineer to fix the satellite dish after the scaffolding was removed. The guttering on our conservatory was also moved by the scaffolding, so now we have a leak when it rains

June 4, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Hi Susan, sorry to hear about the issues caused, please can you provide your details so we can investigate.

Kind regards,
AWR

Rated 2 out of 5 stars

Fitted window with a crack in it

Fitted window with a crack in it, told my elderly parents they would replace it, man in a scruffy van turned up weeks later after constant phone calls with a replacement that had a crack worse than the one they fitted, two months later after the windows were fitted they finally replaced it, say they will return calls and never do and didn’t even offer compensation for the stress they put my elderly parents through,don’t use this company

June 10, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Hi Craig, sorry to hear about the issues caused with the installation, please can you leave your details so we can investigate.

Kind regards,
AWR

Rated 5 out of 5 stars

No hard sell just a detailed…

No hard sell just a detailed description of product,installation details and cost.All done politely.Same efficiency and polite approach from the surveyor.The two installers were equally efficient,friendly but respectful and took care as well as leaving everywhere tidy and clean.We are very satisfied with the job and would recommend you to others.

August 7, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Hi Jennifer,

Thank you so much for your kind words and detailed feedback. We’re delighted to hear that you found the process—from initial product explanation to installation—polite, clear, and efficient. Our team takes great pride in ensuring both the quality of our work and the respect we show for our customers’ homes, so it’s wonderful to know the surveyor and installers met your expectations. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,
AWR

Rated 2 out of 5 stars

Poor customer service

Window frames fitted well unfortunately broke a glass panel whilst installing , told would vone back and change window, turned up a week late with wrong size window, now 3 weeks later and still not heard from them
Poor customer service. Again asked for information from this review and nothing happens as usual. Will never use this company again

July 23, 2025
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Hi Sue,
I’m sorry to hear you’re experiencing issues with your windows. Could you please provide more details so we can look into this for you?

Kind regards,
AWR

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