Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
A convenient way for my husband to deal with after op problems. I found what was needed on your website and ordered in bulk together with disposable bags.
first class service, some problems initially with the delivery but quickly and efficiently sorted out. Thank you L Pownall
Company details
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.6
Excellent
337 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Alphaclinics
Hi Sheila, Unfortunately we are closed on Sundays hence we did not reply.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
This my first orderwas my first purchase from you and…
This was my first purchase from you and is was easy to order and fast delivery
March 25, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Quick efficient delivery wiht good…
Quick efficient delivery wiht good communications . Has a wide stick if items .
March 25, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Very good and quick.
March 26, 2025
to order online,excellent products…
Easy to order online,excellent products and prices and rapid delivery services
March 25, 2025
Delighted with product
February 22, 2025
Great service
February 24, 2025
Items delivered promptly and in good…
Items delivered promptly and in good condition
February 23, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
So much easier to place my order with…
So much easier to place my order with Alpha than a well known pharmacy company that I purchased my hearing aid from. Simple to use website that didn't keep crashing and prompt delivery service.
February 23, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Did exactly what I hoped for
Did exactly what I hoped for. Sent a hearing aid charger promptly and at a great price. The one I used on amazon sent me the wrong charger, was 20% more expensive and I had to pay for the return. This was way better service. Thanks!
February 25, 2025
Unprompted review
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Very efficient order and delivered no…
Very efficient order and delivered no problem happy with service
January 27, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.