Alphaclinics Reviews 337

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient ordering process and the prompt, trackable delivery service. Many people found the website easy to navigate, making it simple to locate and purchase the products they needed. The quality of the goods received was also frequently highlighted as excellent, with consumers appreciating the wide range of available accessories. However, some customers also noted occasional issues with delivery, including lost orders or delays. A few other people also felt that the products received were not always as described or did not meet their expectations, such as receiving an incorrect item or finding a product's performance disappointing.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and efficient... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of finding items and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the good range of aids... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great, reliable, and... See more

Based on these reviews

Rated 5 out of 5 stars

Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.

Rated 5 out of 5 stars

Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower

Rated 5 out of 5 stars

A convenient way for my husband to deal with after op problems. I found what was needed on your website and ordered in bulk together with disposable bags.

Rated 5 out of 5 stars

first class service, some problems initially with the delivery but quickly and efficiently sorted out. Thank you L Pownall


Company details

  1. Audiologist

Written by the company

We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. ​ We pride ourselves on giving patients the energy and motivation to do the activities they want to do.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top experiance great price

Top experiance great price

April 26, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Perfect delivery!

My order came very promptly and was delivered well.

April 24, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Very helpful

Very helpful

March 25, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Excellent service

Excellent service

February 23, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

So much easier to place my order with…

So much easier to place my order with Alpha than a well known pharmacy company that I purchased my hearing aid from. Simple to use website that didn't keep crashing and prompt delivery service.

February 23, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Quick and easy

Quick and easy to order quick delivery

February 22, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Did exactly what I hoped for

Did exactly what I hoped for. Sent a hearing aid charger promptly and at a great price. The one I used on amazon sent me the wrong charger, was 20% more expensive and I had to pay for the return. This was way better service. Thanks!

February 25, 2025
Unprompted review
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

Rated 5 out of 5 stars

Easy process

Easy process Ordered, delivered and product as described.

January 26, 2025
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Reply from Alphaclinics

Thank you for your feedback! Should you require anything in the future just let us know.

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