Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
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Review summary
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Based on these reviews
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
A convenient way for my husband to deal with after op problems. I found what was needed on your website and ordered in bulk together with disposable bags.
first class service, some problems initially with the delivery but quickly and efficiently sorted out. Thank you L Pownall
Company details
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.6
Excellent
337 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
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Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Great customer service
I accidentally over-ordered and requested a refund. This was actioned immediately.
June 29, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
The service
June 26, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Easy shopping
June 26, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
items ordered arrived promptly ,service…
items ordered arrived promptly ,service excellent
June 26, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Easy to use website and everything…
Easy to use website and everything available.
Very quick delivery.
June 26, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Easy to order from website
Easy to order from website, prompt delivery and trackable, good quality goods. Wide range of hearing aid assessories available.
May 28, 2025
Reply from Alphaclinics
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could not have been more helpful
I bought the wrong charger off the web. They could not have been more helpful sorting out the problems.
May 27, 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
I actually haven't used the wax filters…
I actually haven't used the wax filters yet, as have not run out of my present ones.. They look exactly like what I wanted. So all I can say is I am happy with them.
May 26, 2025
ok good company
May 26, 2025
Delivery slower than expected
May 26, 2025
Reply from Alphaclinics
Thank you for your feedback.
Should you require anything else in the future just let us know,
I have not received my order and have…
I have not received my order and have had no contact about when it will arrive. Very unsatisfactory
May 25, 2025
Reply from Alphaclinics
Tracking shows this was delivered on 31/05 at the address you have provided. I can also see a confirmation email with tracking details was also sent to shortly after placing your order.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
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