If you’re considering installing an Alpha boiler, please take heed of this warning. Don’t be tempted by the good price and apparent decent warranty, it means nothing. Our boiler is 3 years old... See more
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See what reviewers are saying
What a breathe of fresh air in an era where customer service provision is more a miss than a hit. Excellent professionalism by Vic while carrying out the annual boiler service. Received a phone ca... See more
Have to say taking out a maintenance agreement when i bought the boiler was one of my better decisions. Customer services are excellent i had a small problem with my boiler today. The technician... See more
Gary came earlier than expected which I was grateful for he was polite and we had a pleasant chat as he serviced the boiler. I couldn't recommend him and his servicing of the boiler enough. Simple a... See more
Company details
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Alpha Heating - James Ross
James fixed our boiler in no time at all. Very polite, helpful and efficient. Explained everything he needed to do plus the follow-up instructions very clearly. First class.
May 10, 2022
Unprompted review
Called out Alpha engineer following a…
Called out Alpha engineer following a problem with my boiler. A guy called Adey phoned me up about 30 mins before he was due to arrive to make sure I was in. Worked out the problem within minutes and fitted a new valve under guarantee.
Very efficient and friendly guy. First class service both from both the company and the Engineer.
April 21, 2022
Unprompted review
Boiler repair by Vic
Came out prompt to fix boiler and contacted me before arriving. Vic was pleasant and informative and fixed the problem. Very happy with service
April 6, 2022
Unprompted review
😁Top class service by a top class bloke😁
Top class service by a top class bloke ~ Many thanks Adey for a very efficient service and your polite & friendly chat, but most importantly making good my parents boiler! (they now have heat & hot water!!! THANK YOU 🥳Yippeee🥳) ⭐⭐⭐⭐⭐ Karen 😁 x
March 28, 2022
Unprompted review
Excellent Service.
Called on Monday at 11am to request an engineer and was phoned back at 2.30pm to confirm engineer would call on Tuesday the next day.
Scott the engineer phoned first to confirm when he would arrive.
Scott discussed the Covid procedure before starting the repair and carrying out the Annual Service as previously agreed at time of Initial Service request.
Scott carried out the repair and service efficiently keeping us informed at all times.
Scott was certainly an Ambassador for the Company the way he conducted himself.
It was certainly a First Class Service from start to finish.
July 6, 2021
Unprompted review
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