Complete pain in the ass to deal with. Was very responsive trying to get the sale and then after delivering multiple wrong products I am chasing a refund after returning the lights. Still chasing 12 m... See more
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See what reviewers are saying
Pendant light received in the stated timeframe and it looks great. Also received a helpful reply to a product query. Being picky but the order tracking info could be a little better. And one thing out... See more
I either mistakenly ordered or was mistakenly sent the wrong colour light. I have emailed the customer service account three times asking what can be done - such as an exchange or return and repurchas... See more
Item listed on website was reported obsolete 2 days after it was ordered. Please keep an eye on your website. Rest of service appropriate
Company details
Information provided by various external sources
Alpha Lighting brings you a range of designer and replica lighting, indoor and outdoor lights. Browse our range and order online or in store today.
Contact info
737 Burwood Rd, 3122, Hawthorn, Australia
- 1300 344 829
- sales@alphalightingandelectrics.com.au
- alphalightingandelectrics.com.au
2.0
Poor
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Prices are good, and great customer service.
Happy with the prices and the customer service. We experienced a few unforeseen hiccups along the way, but helpful service made sure our issues were rectified and we were satisfied with the end result.
November 2, 2018
Unprompted review
Superb customer service
Superb customer service. I will continue to shop here, because of the quality of the products and I believe in shopping with small and local businesses - not chain stores, where you are not guaranteed the customer service, which I have got from Alpha Lightning and Electrics.
November 2, 2018
Unprompted review
goods as described and delivered…
goods as described and delivered promptly, postage a bit high.
November 2, 2018
Unprompted review
Great service
Great service, great delivery time and great price. Would recommend
November 2, 2018
Unprompted review
Great company to deal with
Items are well priced and ship quickly.
Customer service is excellent and staff are very helpful.
November 2, 2018
Unprompted review
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