Alquicoche Reviews 

836
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Brilliant fast and efficient service. We hired a nine seater mini bus and it was very comfortable and nice to drive. The team was friendly and helpful. Would strongly recommend.

Rated 5 out of 5 stars

Thanks to Noah and Aitor at the Dénia office my experience was excellent. Both are professional, reliable, and quick, and most importantly, they truly care about making sure everything goes smoothly.... See more

Rated 5 out of 5 stars

The Car was clean, new and for a good price, the Person at the front desk spoke among other English and was very helpful and friendly. Eventhough we booked on short notice everything went without com... See more

Rated 1 out of 5 stars

Hired a car through a 3rd party company named Discover Cars and I took out full coverage insurance which covered wheels etc, the car was from Alquicoche. They charged over €700 from the deposit for th... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Alquicoche nació en 2015 en Valencia, el lugar ideal para un viaje en familia, una escapada romántica o para pasar una larga temporada disfrutando de playas espectaculares, la naturaleza y la hospitalidad de un pueblo de arraigadas tradiciones. Durante nuestros años de experiencia hemos sido la empresa de alquiler de coches en Valencia de referencia para miles de visitantes que nos han confiado una pieza clave de sus vacaciones y viajes de negocios. Trabajando bajo rigurosos estándares de calidad, seguridad y honestidad y con una moderna y renovada flota de vehículos, incluyendo los últimos avances tecnológicos y modelos de las marcas más prestigiosas, hemos conducido a nuestros clientes a sus puntos de destino con seguridad. Nuestro equipo de profesionales multilingües siempre dispuestos para facilitarle un trato personalizado y para aconsejarle cual es el vehículo más adecuado a sus necesidades. Reserve a través de nuestra web , obtendrá el mejor precio garantizado además de la certeza de que su reserva se realizará de una forma rápida y sencilla. Con oficinas en Madrid, Barcelona, Valencia, Málaga, Alicante, Denia y más de 50 destinos más. Usar la App Alquicoche en su teléfono móvil es la forma más sencilla de seleccionar y reservar un coche o una furgoneta en solo unos segundos en cualquier momento y en cualquier lugar del mundo en todas nuestras oficinas.


Contact info

3.8

Great

TrustScore 4 out of 5

836 reviews

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3.8

All reviews

(836)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Very friendly, efficient and great communication before, during and after the trip - would definitely rent again - thanks!

October 13, 2022
Rated 2 out of 5 stars

beware once they have card details

The car was good, the people I spoke to were nice, but beware one they have your card details. I received a couple of fines for entering the Valencia congestion zone, the cost of the fines all together was 60 euros, and I accept its my responsibility to pay the fines, but they charged me about 110 euros for "processing" the tickets, nearly double the cost of the tickets, and I'm still waiting for the tickets to arrive that I will need to pay. I will not use them again, those charges are totally unreasonable, what will they charge to my card next??

August 30, 2022
Unprompted review
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Reply from Alquicoche

Hello Peter. As indicated in our rental agreement, each fine that we receive, has a processing cost (here and in all rent a car companies). This fee is fix, doest not depends on the fine amount because has same work to process a 1€ fine than a 1000€ fine. About the delay to send the fines, we already process them and identity you as driver. From now the Valencia traffic authorities will send you the fines to your home address. Any delay from our processing tasks is due to traffic authorities. About new charges,will not be any charge except that we continue receiving traffic fines.

Rated 4 out of 5 stars

In principle everything went well

In principle everything went well, but annoying is that the staff wants to sell you an extra insurance. I am always fully insured, but all car rental companies keep trying. Very annoying.

September 19, 2022
Alquicoche logo

Reply from Alquicoche

Personal insurances are between you and your insurance company. Our employees offer the insurances and clients choose take or not. But if any accident happends, we will invoice and charge the final customer, and then the client can use our invoice to "try" that the personal insurance company pay the damage. The staff should warn about that to be clear and fair, and offer additional insurance. The clients of course can decline. But clients must know that "personal insurances"; "credit cards insurances" can decline to pay in certain circumpstances. This external insurances are not our insurances, are client insurances. Do you know what clients say if they have an accident? "Why you do not offer me an additional insurance?". or "Why you do not explain me that my card insurance do not cover this car damage?". Insurances are annoying when are offered, but welcomed when an accident occur.

Rated 5 out of 5 stars

Great experience

Great service. I booked a 7 seater through a third party provider and upon arrival, the car was ready for us and the process took very little time. Everthing was very well explained. I will rent a car from there in the future again in Valencia.

August 17, 2022
Rated 5 out of 5 stars

Super service!

Super service!
It has exceeded our expectations! We got a brand new car (as far as we saw their garage all of them were new). A man working at the desk was very kind and speak fluent english. Highly recommend!

August 14, 2022

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