Have popped into this lovely store in the past but it was good to be able to have something sent out as a visit in the near future wasn't doable. Postage and packing was more than some online companie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My visit to the shop was my first introduction and I loved it! An online visit (I live in Lancashire) soon followed. My online order was made Sunday, a reply to my email was received the same evening,... See more
Company replied
Very efficient, i loved a pair of trousers in the store but they did not have them in my size, I was notified as soon as they had them back in stock. Easy to order on line and all ready for me to col... See more
Company replied
After I placed my order online, I received an email from Alresford Linen Co asking which basket I would like as they are all different which was so appreciated. I received my basket a few days later a... See more
Company replied
Company details
Written by the company
Lifestyle and clothing store in Alresford with a professional Dry Cleaning & Laundry service operated on the premises.
Contact info
Alresford Linen Co Ltd, Livingstone House, 7-9 Broad Street, SO24 9AR, Alresford, United Kingdom
- info@alresfordlinen.co.uk
- alresfordlinen.co.uk
4.8
Excellent
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Alresford Linen Co
Thanks Sue! Hope you are happy with your purchase :)
Matter Resolved
Issue in regards to delivery of item and contacting the store. However, all was dealt with quickly once the Ladies were reached through other sources. Thank you for resolving this matter.
February 16, 2025
Reply from Alresford Linen Co
Hi Alice
This is the first we have heard of it. We don’t know where your emails have gone as we have not received any from you. We are sorry and were unaware that the original quilt did not arrive with you; the courier company is sadly not within our control. Unfortunately they have let us down on this occasion but we have posted a replacement to you today. Hope it arrives soon.
We would be grateful if you would update your comments once your delivery arrives as we are proud of our favourable ratings!
Best wishes.
Great personal service
February 21, 2025
Reply from Alresford Linen Co
Thanks Matthew, it was our pleasure:)
Lovely shop in Alresford
Pleasant experience with pleasant helpful staff!
Only criticism ….refunds would be better than exchanges or credit note
January 7, 2025
Reply from Alresford Linen Co
Hi Cynthia, thanks for your kind words - we're happy that you found a suitable replacement.
Hope you enjoy wearing it!
I wanted to exchange something and it…
I wanted to exchange something and it was done with no fuss or query. Much appreciated !
December 11, 2024
Reply from Alresford Linen Co
You're welcome! Thank you for taking the trouble to write
Easy purchase online and they have held…
Easy purchase online and they have held onto my online purchase for later collection, due to size it was not able to be posted but collected.
November 11, 2024
Reply from Alresford Linen Co
Hi Gayle, thank you for taking the trouble to write and say that you are happy with your dog basket. The test now, is: will your dogs be happy, too? :)
Online ordering was easy
Online ordering was easy, great service from a fabulous shop!
October 30, 2024
Reply from Alresford Linen Co
Ah thank you Donna! Hope you enjoy your purchases
You helped me find the product I was…
You helped me find the product I was looking for and responded very quickly.
August 8, 2024
Reply from Alresford Linen Co
Thank you for letting us know! We’re happy you are pleased with our service
Love my basket!
After I placed my order online, I received an email from Alresford Linen Co asking which basket I would like as they are all different which was so appreciated. I received my basket a few days later and it's beautiful. Such good quality too. If you're ever in Alresford, be sure to visit this shop, it's full of such stunning things and the staff are great too.
August 1, 2024
Reply from Alresford Linen Co
That is such lovely feedback, thank you so much - please come and visit again soon!
Reply from Alresford Linen Co
Thank you Rhona! Always a pleasure when you come to visit :)
Reply from Alresford Linen Co
So pleased you are happy with your cushion, thank you for your order!
Reply from Alresford Linen Co
Thank you, Caroline! Glad you are happy with our service
Very nice helpful girl in the shop when…
Very nice helpful girl in the shop when I tried on a dress ….
Then I purchased it on line which was very straightforward. Thanks
June 25, 2024
Reply from Alresford Linen Co
That's good to hear! Thanks Marley, hope you like the dress.
Reply from Alresford Linen Co
Thank you for sharing this, we are happy that you are happy :)
Great quality blouses at a price you…
Great quality blouses at a price you want to buy them!!! So hard to find. Will definitely buy from this shop again and again…..
March 22, 2024
Reply from Alresford Linen Co
Oh wow thank you, that's music to our ears! Hope to see you again in the shop soon :)
Easy to use website
March 15, 2024
Reply from Alresford Linen Co
Thank you June, that's kind of you to say so
Perfect service & product!
I had a question over sizing and the response was immediate and very helpful. Love the jeans too!
February 28, 2024
Reply from Alresford Linen Co
Kind of you to say so, and we're happy that you're happy
Absolutely LOVE my purchases
Absolutely LOVE my purchases - thank you. Not sure the images on your website really do justice to the clothes on offer. Perhaps enter height of 'model', their size and ideally have clothes shown on different figures. x
February 20, 2024
Reply from Alresford Linen Co
Thanks for your feedback, we're so happy that you are pleased with your purchases
Reply from Alresford Linen Co
That's so good to hear, thank you for your kind review
Definitely recommended!
My visit to the shop was my first introduction and I loved it! An online visit (I live in Lancashire) soon followed. My online order was made Sunday, a reply to my email was received the same evening, my order arrived Wednesday...over the moon! Fabulous products, lovely shop and staff, fantastic online shopping experience too. Will definitely be back!
October 16, 2023
Reply from Alresford Linen Co
Thank you for your kind comments, it made our day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.