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Rated 5 out of 5 stars

Al's provides exemplary customer service. I purchased two pairs of sneakers online. They were fabulous except I needed a larger size because of a bunion. Sara/Sarah was so warm, helpful and supportive... See more

Rated 1 out of 5 stars

I ordered an in-stock camping pillow for a good price and some slightly over-priced "cart filler" to get free shipping. Rather than cancelling the whole order, they've shipped and charged me for the o... See more

Rated 1 out of 5 stars

I ordered a Patagonia nano puff hoody that was on sale. After 6 days my order was cancelled due to Als Sporting Goods not having the jacket in stock. I was not offered any other coupon or discount for... See more

Rated 1 out of 5 stars

Purchase a Nike crewneck on 2/7/26 they charged my credit card same date no emails received when item was going to ship and then an email received from them on 02/13/26 that my order was cancelled 😡... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

Top outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

436 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very Helpful

Very Helpful! They keep great records so when I lost my receipt and needed to return something they were very easy to work with and able to refund the total amount. Great SALES!!!!! There store is well stocked.

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

I had a good experience with Als

I had a good experience with Als. When I had a question about size/fit, they were able to give me a recommendation for a product they had in stock.

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and teamwork to find me…

Great service and teamwork to find me the exact product I wanted! Great price and support of local high school team sports as well! Got what I want quickly by mail since they didn’t have it in the store. Highly recommend this store!

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Received order way before excepted ship date! Also, they applied a coupon for me at checkout that was not working! Defiantly would shop froms Als again!

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

I had read a few negative reviews about…

I had read a few negative reviews about Als online before making my purchase, and so I was worried that I wouldn't get what I ordered, or on time. I was really happy to receive my shipment from Als in only a few days! I would definitely buy from them again if they continue to provide excellent service.

June 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great prices and customer service

Bought a backpack at a great price. Turns out something was wrong with the inventory system and the backpack was out of stock. Als sent me an even better backpack --- the newer version of the same model --- for the same price. Also added a couple of small items to the order to avail of free shipping and it was no trouble doing that over the phone.

June 27, 2018
Unprompted review

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